It takes a long time to start EpsonNet Config.
Cause
What to do
The Novell Client service is installed.
Double-click
Network
in Control Panel, and then double-click the
network adapter that does not use the IPX/SPX-compatible protocol.
Clear the items related to IPX to unbind IPX.
The printers on the IPX network do not appear in the EpsonNet Config dialog box.
Cause
What to do
The printer is turned off.
Turn on the printer.
The printer is not in the same segment as
the computer where you installed
EpsonNet Config.
To search for network interfaces in other segments, use Search
options of EpsonNet Config.
You have not logged in to the target
NetWare server with supervisor privileges.
From the computer on which EpsonNet Config is installed, log in to
the target NetWare server with supervisor privileges.
Cannot monitor the printer using EPSON Status Monitor.
Cause
What to do
You set the NDS Print Server settings for
the printer using EpsonNet Config for
Windows.
Re-configure the printer assigned as the print server using NetWare
Administrator.
For users of printers not supporting NetWare queue-based printing
Nothing prints even though clients have sent data to the printer.
Cause
What to do
Clients may not be registered, or the
network interface may not be working
correctly.
Make sure clients are registered as users of the NetWare server. Also,
make sure the network interface is working correctly.
Printing a Network Status Sheet
Before you start configuring the network interface, be sure to print a network status sheet that
contains important information such as the current configuration and the MAC address of the
network interface.
EPSON Network Guide
Troubleshooting
120
