Error
Messages
Your computer’s built-in memory (ROM) contains a series of
diagnostic programs, called power-on diagnostics, which your
computer runs automatically every time you turn it on. These
programs check internal devices such as ROM, RAM, the timer,
the keyboard controller, and the hard disk drive.
When the diagnostics test RAM, you see the total amount of
memory currently installed in your system. If the computer
finds an error, it displays an error message on the screen. Write
down the error message and give it to the person who is
helping you when you report the problem.
If the error is serious, the computer cancels further checking
and halts system initialization. The error message remains on
the screen and the computer locks up. If this happens, contact
your Authorized Epson Servicer as soon as possible to report
this information and the error message.
The Computer Won’t Start
If your computer does not start when you press the power
button, try the following:
1. Check the power light. If it is on, the computer is on and you
should follow the steps under ‘The LCD Screen is Blank”
later in this chapter. If the light is not on, go to step 2.
2. Press the power button to turn off the computer. If you are
using the battery pack, remove it and reinstall it. If you are
using the AC adapter, disconnect it and then reconnect it.
Then turn the power on again.
3. If the computer still does not start, the problem is probably
caused by the power source; see “Battery Problems” or “AC
Adapter Problems,” below.
Troubleshooting A-3
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