4. An application program can occasionally lock up the
computer making it unresponsive to the keyboard. If
your computer does not respond when you
type on the
keyboard, you can reset it. Press
to reset the computer.
5. If resetting the computer doesn’t help, turn off your system,
wait five seconds, and then turn it back on. Then you can
restart your application program.
6. If none of these solutions solve your software problem,
contact the software manufacturer for technical support.
Printer Problems
You can solve most printer problems by following the
instructions in your printer manual. If you have just connected
the printer, first check that the printer has power and is
correctly connected to the computer. See Chapter 4 for
instructions on connecting a printer. (The printer manual also
gives instructions on cable
connections.
If you have a serial printer or if you have problems feeding
paper, check the printer manual for the correct DIP switch
settings. Refer to your printer documentation to see whether
you need to use the MODE command (described in the
MS-DOS manual) to match the serial settings.
A-12 Troubleshooting
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