Epson 821p - PowerLite XGA LCD Projector User Manual Download Page 77

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Solving Problems

his chapter helps you solve problems with your projector, and tells

you how to contact technical support for problems you can’t solve
yourself. This chapter explains the following:

■

Using the projector’s on-screen help system

■

What to do when the projector’s status lights flash

■

Solving problems with the image or sound

■

Solving password problems

■

Solving problems with the remote control

■

Solving problems with the projector’s buttons

■

Contacting technical support

Using On-Screen Help

If the image doesn’t look right or your audio isn’t working, you can
get help by pressing the

Help

button on the projector or remote

control. The following choices are available:

■

Problems with image

■

Problems with sound

■

Problems with [Source Search]

■

Language change

Summary of Contents for 821p - PowerLite XGA LCD Projector

Page 1: ...Epson PowerLite 821p Multimedia Projector User sGuide ...

Page 2: ...esigned only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modi...

Page 3: ...jector 14 Other Installations 15 Connecting to a Computer 16 Connecting with the VGA Cable 16 Connecting with a VGA 5BNC Cable 18 Connecting the USB Cable for Remote Mouse Control 19 Connecting an External Monitor 20 Playing Sound Through the Projector 21 Connecting to Video Sources 22 Connecting a Composite Video Source 23 Connecting an S video Source 24 Connecting an RGB Video Source 25 Connecti...

Page 4: ...utting Down the Projector 41 3 Using the Remote Control 43 Controlling the Picture and Sound 44 Switching Between Picture Sources 44 Turning Off the Picture and Sound 45 Stopping Action 45 Zooming Your Image 45 Changing the Image s Aspect Ratio 46 Using the Remote Control as a Wireless Mouse 47 Replacing the Batteries 48 4 Fine tuning the Projector 49 Using the Projector s Menu System 50 Changing ...

Page 5: ... Cleaning and Replacing the Air Filter 71 Replacing the Lamp 72 Resetting the Lamp Timer 75 Transporting the Projector 76 6 Solving Problems 77 Using On Screen Help 77 What To Do When the Lights Flash 79 Solving Problems with the Image or Sound 81 Solving Password Problems 89 Solving Problems with the Remote Control 89 Solving Problems with the Projector s Buttons 90 Where To Get Help 91 Telephone...

Page 6: ...ls 95 Compatible Video Formats 96 Compatible Computer Display Formats 97 B Notices 99 Important Safety Instructions 99 Remote Control Information 101 Declaration of Conformity 102 FCC Compliance Statement 103 Warranty 104 Index 107 ...

Page 7: ...ctor to a wide range of computers including IBM compatible PCs and notebooks Apple Macintosh Power Macintosh series including G3 G4 and G5 systems PowerBook computers and many iMac and iBook series systems With Epson s patented SizeWise technology the projector supports computer displays ranging from VGA through UXGA You can connect any of the following video sources HDTV VCR DVD player gaming con...

Page 8: ...the presentation on your computer simultaneously Connecting to video sources You can connect a DVD player VCR HDTV camcorder laser disc player digital camera and other video sources to your projector See page 22 for instructions Using the remote control The remote control lets you switch from computer to video sources zoom in on part of your image freeze or mute the presentation and adjust many ot...

Page 9: ...ing up your projector Here s where you can look for help www presentersonline com Includes a library of articles covering presentation tips tricks and technology The site provides templates clip art and sound clips as well as Presenters Services to use on the road Even more resources and services are available if you register to join the Presenters Club and it s free built in help system Press the...

Page 10: ... Instead Epson will ship you a replacement unit anywhere in the United States or Canada usually via overnight delivery See the Extra Care Road Service brochure for details To register complete the registration form that came with your projector and mail it to Epson Or register your product online at http www epson com webreg Registering also lets you receive special updates on new accessories prod...

Page 11: ...eed an S video cable One is usually provided with your video device or you can purchase it from Epson See page 12 To receive a component video signal from a VCR or other video device you need a D sub 15 pin VGA to component video cable which is available from Epson See page 12 Some older PowerBooks and Macintosh desktop models may need the Macintosh adapter set shown on page 17 available from Epso...

Page 12: ... case ELPKS51 Component video cable S video cable ELPKC19 ELPSV01 Macintosh adapter set ELPAP01 Distribution amplifier ELPDA01 50 inch portable screen 60 inch portable pop up screen 80 inch portable pop up screen 83 6 inch hanging pull down screen ELPSC06 ELPSC07 ELPSC08 ELPSC09 Image presentation camera High resolution document camera V12H162020 V12H064020 Kensington security lock ELPSL01 Ceiling...

Page 13: ...mputer or video source You can connect up to four devices simultaneously four video sources one computer and three video sources or two computers and two video sources You ll find instructions for the following in this chapter Positioning the projector Connecting to a computer Connecting to video sources ...

Page 14: ... between 3 and 48 feet from the screen Use the figure below to help you determine exactly how far Image size increases with distance but can vary depending on how you ve adjusted the optical zoom and other settings Also keep these considerations in mind Place the projector on a sturdy level surface Make sure there is plenty of space for ventilation around and under the projector Do not set the pro...

Page 15: ... angle is greater than 15 or the Auto Keystone feature may have been disabled To turn it on see page 58 To adjust it manually see page 38 Other Installations You can also project from behind the screen or from the ceiling with the projector mounted upside down To project from overhead you ll need the optional ceiling mount hardware See page 12 for ordering information You ll also need to select Fr...

Page 16: ...se up as well as on screen not necessary if you re using a notebook see page 20 Connect a commercially available computer audio cable to play computer audio see page 21 Connecting with the VGA Cable Follow these instructions to connect to your computer with the VGA cable that came with your projector Before you start make sure your computer and the projector are turned off 1 If you are connecting ...

Page 17: ...e you may need to use the Macintosh desktop adapter as shown below available from Epson see page 12 To use the adapter remove its cover as shown and set its DIP switches according to the resolution you want to use such as 16 inch mode See your Macintosh documentation for instructions Replace the cover and connect the adapter to the free end of the computer video cable Then plug the cable with the ...

Page 18: ...ect the projector to your computer with an optional VGA 5BNC cable Before you start make sure your computer and the projector are turned off 1 Disconnect the monitor cable from your computer 2 Connect the cable s VGA connector to the projector s Computer1 Component Video1 or the Computer2 Component Video2 port If you are going to connect your computer monitor to the projector for simultaneous disp...

Page 19: ... since you won t need to stand near your computer To use the wireless mouse function your system must have a USB port and the full version of one of these operating systems 1 If you are using a desktop computer disconnect the mouse cable from your computer 2 Locate the USB mouse cable that came with the projector and connect the square end of the cable to the projector s USB port Windows Macintosh...

Page 20: ...entation or switch between picture sources even if you ve pressed the A V Mute button on the remote control to turn off projection on the screen Simultaneous display is possible only when the computer is connected to the projector s Computer1 Component Video1 port Make sure the projector and computer are off Then connect the monitor s cable to the projector s Monitor Out port as shown If you don t...

Page 21: ...ck on the projector 2 Connect the other end of the audio cable to your notebook s headphone jack or audio out jack or your desktop s speaker or audio out port If you don t need to make any other connections you can plug in your projector and turn it on See page 30 for instructions note If you ve connected two computers to the projector you can play sound from both Connect the audio cable for the c...

Page 22: ...pends on the video source For composite video use a commercially available RCA A V cable See page 23 For S video use the S video cable supplied with your video device or order one from Epson See page 24 For RGB video use the VGA computer cable included with the projector See page 25 For component video you ll need a component video cable You can purchase one from Epson see page 26 After connecting...

Page 23: ... cable to the projector s yellow Video jack as shown below 2 Connect the yellow plug on the other end of the cable to the video out port on your video source 3 To play sound through the projector follow the instructions beginning on page 27 If you don t need to make any other connections you can plug in your projector and turn it on See page 30 for instructions If more than one device is connected...

Page 24: ...or and your DVD player or other video source are turned off 1 Insert one end of the S video cable into the projector s S Video port and the other end into the S video output port of your video source 2 To play sound through the projector follow the instructions beginning on page 27 If you don t need to make any other connections you can plug in your projector and turn it on See page 30 for instruc...

Page 25: ...one end of the VGA computer cable to the Computer1 Component Video1 or the Computer2 Component Video2 port on the projector 2 Connect the other end to the video port on your player 3 To play sound through the projector follow the instructions beginning on page 27 If you don t need to make any other connections you can plug in your projector and turn it on See page 30 for instructions If more than ...

Page 26: ... of the component video cable to the projector s Computer1 Component Video1 or the Computer2 Component Video2 port 2 Insert the three ends of the component video cable into the R G and B ports on your video source 3 To play sound through the projector follow the instructions beginning on page 27 If you don t need to make any other connections you can plug in your projector and turn it on See page ...

Page 27: ...Audio jack corresponding to your video source For example if you ve connected your video device to the projector s Video port connect the adapter to the Audio jack next to it 3 Connect the red and white plugs on the other end of the adapter to the red and white plugs on the A V cable 4 Connect the red or white plug on the other end of the A V cable to the corresponding color coded audio output por...

Page 28: ...r example if you ve connected your video device to the projector s S Video port connect the adapter to the Audio jack next to it 2 Connect the other end to your video device s audio output port If you don t need to make any other connections you can plug in your projector and turn it on See page 30 for instructions note Each input port has its own dedicated audio input jack To play sound from a so...

Page 29: ...esentation Although you can operate the projector without it the remote control lets you use additional features See Chapter 3 for instructions on using the remote This chapter covers the following Turning on the projector and other equipment Adjusting the image Adjusting the volume Shutting down the projector ...

Page 30: ...or automatically detects and displays the image source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually See page 32 Turning On the Projector Follow these steps to plug in and turn on the projector 1 Push in the tabs and remove the lens cap 2 Connect one end of the power cord to the projector s power inlet caution Do ...

Page 31: ...tedly until you see it Windows only If you see a message saying that Windows has found a plug and play monitor click Cancel 7 If you are prompted to enter a password see page 66 To focus and adjust the image see page 35 If a projected image fails to appear even after you press the Source Search button see What To Do If You See a Blank Screen on page 33 note If you are using the remote control for ...

Page 32: ...the following buttons on the remote control Comp 1 Press this button to move through the following options Computer 1 Auto Computer 1 RGB and Computer 1 Component Video Comp 2 Press this button to move through the following options Computer 2 Auto Computer 2 RGB Computer 2 Component Video S Video Press to select S Video Video Press to select Video You can also press the Source Search button on the...

Page 33: ...nal monitor It may have an icon such as or it may be labelled CRT LCD Allow a few seconds for the projector to sync up after pressing it Check your notebook s manual or online help for details On most systems the or CRT LCD key lets you toggle between the LCD screen and the projector or display on both at the same time If you re projecting from a notebook and you don t see the same image on the pr...

Page 34: ...ck Arrangement or Arrange and make sure Mirror Displays is checked If you re using a Macintosh with OS 9 x or earlier You may need to set up your system to display on the projector screen as well as the LCD screen Follow these steps 1 From the Apple menu select Control Panels then click Monitors or Monitors and Sound 2 Click the Arrange icon 3 Drag one monitor icon on top of the other Click here S...

Page 35: ...djustments To focus or zoom your image see the next section If the image is too high or too low you can reposition it See page 37 If the image isn t square see page 38 To adjust image brightness see page 39 If a computer image displays incorrectly see page 39 To change the color mode for your image and surroundings see page 39 You can make many other adjustments to the image such as changing the b...

Page 36: ...otate the zoom ring to reduce or enlarge the image You can also change the image size by moving the projector closer to or farther away from the screen You can use the E Zoom buttons on the remote control to zoom in on a portion of the image See page 45 for instructions Focus ring Zoom ring ...

Page 37: ... Press up on the blue foot release lever and lift the front of the projector to extend the front adjustable foot 2 Once the image is positioned where you want release the lever to lock the foot in position 3 To fine tune the height of the image rotate the feet at the back of the projector If the image is no longer rectangular after raising it see the next section Foot ...

Page 38: ...lue Auto Keystone is not available when you re using ceiling or rear projection Follow the directions below To turn on Auto Keystone press the Menu button on the remote control Use the pointer button on the remote control or the arrow buttons on the projector to select the Setting menu then press Enter If Auto Keystone is OFF use the pointer button to highlight this option and press Enter Select O...

Page 39: ...tor s tracking sync resolution and position settings You must be projecting an image for this button to have any effect The screen turns black for a few seconds and then the image appears again After the image reappears it takes about three seconds for the correction to take effect Don t press any other buttons while this is happening Adjusting the Color Mode You may want to adjust the color mode ...

Page 40: ... This is the default mode for projecting from video devices other than RGB video Presentation Use when you re projecting a presentation in a bright room This is the default mode when you re projecting from a computer or RGB video device Theatre Use when projecting movies in a dark room Living Room Best for playing video games or watching TV in a bright room sRGB Use when projecting computer or vid...

Page 41: ...s the projector from possible overheating 1 If you re using a computer shut it down first 2 To turn off the projector press the P Power button on the projector or remote control You see this confirmation message If you don t want to turn it off press any other button or wait a few seconds until it disappears note You can also adjust the volume using the projector s Setting menu See page 57 for det...

Page 42: ...ont adjustable foot as shown 5 Replace the lens cap and unplug the power cord 6 Turn off and disconnect any equipment plugged into the projector note When the projector has not received any input signals for 30 minutes it automatically turns off the projector lamp and enters sleep mode This conserves electricity cools the projector and extends the life of the lamp If you are done using the project...

Page 43: ...ble as described in Chapter 1 you can use the remote control as a wireless mouse When using the remote control stand within 20 feet of the projector Point the remote control either at the front or back of the projector or at the screen the projector s front sensor can detect signals bounced off the screen Press the button for the function you want to use This chapter covers the following informati...

Page 44: ...select the computer or video source connected to the projector s Computer1 Component Video1 port Press the Comp 2 button to select the computer or video source connected to the projector s Computer2 Component Video2 port Press the S Video button to select a video source connected to the projector s S Video port Press the Video button to select a video source connected to the projector s Video port...

Page 45: ...button See page 63 for more information Stopping Action Press the Freeze button to stop the action in your video or computer image and keep the current image on the screen The sound will continue however Also because the source continues to transmit signals you won t resume the action from the point you paused it Press the Freeze button again or press Esc to restart it Zooming Your Image Follow th...

Page 46: ...rojecting a widescreen format image you can use the Resize button on the remote control to change the aspect ratio Follow these steps 1 Press the Resize button once to change the aspect ratio to 16 9 for widescreen format 2 Press it again to return to 4 3 aspect ratio note You must be projecting component composite or S video images to change the aspect ratio You can also change the aspect ratio u...

Page 47: ...To display the mouse pointer press the Pointer button To move the pointer on the screen aim the remote at the screen and use the pointer button To click or left click press the Enter button To right click press the Esc button To double click press the Enter button twice To click and drag press down and hold the Enter button and use the pointer button to move where you want to drag To advance slide...

Page 48: ...e the batteries as soon as they run out If a battery leaks wipe away battery fluid with a soft cloth If fluid gets on your hands wash them immediately Do not expose batteries to heat or flame Dispose of used batteries according to local regulations Remove the batteries if you won t be using the remote control for a long period of time note The remote control automatically shuts off when it detects...

Page 49: ...image sound and other features This chapter covers the following information Using the menu system Adjusting image colors and clarity Adjusting the input signal Customizing projector features Selecting projector setup options Viewing lamp usage and other information Using the projector s security features Restoring the default settings ...

Page 50: ...ize the way you use the projector It allows you to adjust the volume and keystone correction set lamp brightness to high or low select the shape of the mouse pointer and disable buttons on the projector while you are projecting The Extended menu lets you customize the way you set up the projector Among the options you can select the menu language set rear or ceiling projection and record a custom ...

Page 51: ... on the right 2 Use the pointer button on the remote control or the up and down arrow buttons on the projector to scroll through the menu list When you ve highlighted the desired menu press the Enter button to select it The highlight moves to the first option for that menu 3 Use the pointer button or the up and down arrow buttons to scroll through the list of options The options available depend o...

Page 52: ...or changing the setting Press the left or right side of the pointer button or the left or right arrow buttons on the projector to adjust a slider bar To select from two or more settings use the pointer button or arrow buttons to highlight the desired setting then press Enter 5 Press the Esc button to return to the previous menu or to close the menu system if you are at the main menu Your changes a...

Page 53: ...ed image and fine tune brightness contrast and sharpness The options available depend on which image source is selected Follow these steps to adjust the appearance of your image 1 Press the Menu button You see the main menu 2 Press Enter to select the Image menu Computer analog RGB and RGB video Component composite and S video ...

Page 54: ...natural color in a dark room Living Room For playing video games and watching TV in a bright room sRGB For standard sRGB computer displays Blackboard Fixed color mode for projecting against a green blackboard Brightness Lightens or darkens the overall image Contrast Adjusts the difference between light and dark areas Color Intensity component composite and S video Adjusts the depth or intensity of...

Page 55: ...ual adjustments In addition to changing the position of the projected image you can correct tracking and sync for computer images or change the aspect ratio to widescreen format for video images 1 Press the Menu button You see the Image menu 2 Select the Signal menu You see one of the following screens Computer analog RGB and RGB video Component video Composite video and S video ...

Page 56: ...elects the signal from equipment connected to the Computer1 Component Video1 port If your image colors look wrong try changing this setting from Auto to one of the following Computer 1 for computer or RGB video sources or Component Video 1 for component video sources Computer 2 Input Selects the signal from equipment connected to the Computer2 Component Video2 port If your image colors look wrong ...

Page 57: ...dth to height to 4 3 for letterbox video content and to 16 9 for widescreen video content 4 When you re finished adjusting the signal settings press Esc or Menu Customizing Projector Features The Setting menu lets you customize the way you use the projector from adjusting lamp brightness and speaker volume to changing the shape of the mouse pointer 1 Press the Menu button 2 Select the Setting menu...

Page 58: ...tting take effect after you restart the projector After you turn off the projector wait for the Power light to turn a steady orange before turning it on again Pointer Shape Lets you select from three different pointer shapes Brightness Control Select Low lamp brightness when the projection is too bright for the room The Low setting also reduces electricity consumption and fan noise Select High to ...

Page 59: ...up and down arrow buttons and the Enter button to set the following options Display Message Lets you turn screen messages on or off Background Color Sets the screen background to Black Blue or Logo when the A V Mute button is pressed Startup Screen Enables or disables display of the startup screen when the projector is turned on Either the Epson logo or your own logo if you ve created one as descr...

Page 60: ...de Set to Network ON to monitor your projector over a network and perform other network functions when the projector is in standby mode COM Port Normally you don t have to change this setting Both USB and RS 232C let you use the remote control as a wireless mouse RS 232C is also used for ASCII control codes and to control the projector from a computer with the EMP Link 21L software which can be do...

Page 61: ...umber shown is close to 2000 or the information is displayed in red make sure you have a spare lamp handy Source Displays the input source currently being projected Input Signal computer RGB video and component video Displays the input signal setting Resolution computer RGB video and component video Displays the input resolution Video Signal composite and S video Displays the video signal format n...

Page 62: ...nd or when the A V Mute button is pressed Assign a password this can be disabled for a set period if you want to loan the projector to someone Disable the projector s buttons this is useful for example if you re projecting in a classroom and you want to ensure that no one touches the projector s buttons while you re using the remote control If you create a user s logo for the projector you can loc...

Page 63: ... Lock feature all of the projector s buttons are disabled except the P Power button Creating Your Own Screen Logo You can transfer any image on your computer to the projector and then use it as the startup screen and or the screen that is displayed when you press the A V Mute button The image can be a company logo slogan photograph or any other image you want to use The projector considers this im...

Page 64: ... message Save image as user s logo select Yes and press Enter Saving the logo takes a few seconds Do not use the projector or other sources computer video etc while the logo is being saved 9 When you see the message Completed press Esc 10 To display the logo as the background screen when the A V Mute button is press select the Display menu and press Enter 11 Select Background Color and press Enter...

Page 65: ...After you finish setting the password press the Esc button to return to the Password Protect menu Make a note of the password and keep it in a safe place in case you forget it Turning On the Password and User s Logo 1 To enable the password press the Freeze button on the remote control for about 5 seconds until you see the Password Protect menu 2 Select Power ON Protect and press Enter 3 Select ON...

Page 66: ... is turned on if the Startup Screen is enabled in the Extended menu see page 59 and as the A V Mute screen if you selected the Logo as the Background Color in the Extended menu None of the User s Logo features can be changed when the User s Logo Protect function is enabled 6 Press Menu to close the Password Protect menu If you lose the remote control you will not be able to enter the password so k...

Page 67: ...sword Protect Release screen again you can try to enter the correct password If you have forgotten the password contact Epson with the request code number that appears in the Password Protect Release screen for assistance See Where To Get Help on page 91 If you enter an incorrect password 30 times in succession the projector remains locked and you must contact Epson to unlock it Disabling the Proj...

Page 68: ...nu settings select Reset All and press the Enter button to display the confirmation screen Select Yes to reset all the default settings or No to cancel note The input signal Video Signal User s Logo and Language settings do not return to their defaults when you select Reset All To reset the input signal or video signal use the Reset option on the Signal menu see page 55 for details To reset the Us...

Page 69: ...ir filter If any other part needs replacing contact your dealer or a qualified servicer This chapter covers the following Cleaning the lens Cleaning the projector case Cleaning and replacing the air filter Replacing the lamp Resetting the lamp timer Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projec...

Page 70: ...you clean the case first turn off the projector and unplug the power cord To remove dirt or dust wipe the case with a soft dry lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a mild detergent Then wipe the case Do not use wax alcohol benzene paint thinner or other chemical detergents These can damage the case caution The lens is easily damaged Do not use glass...

Page 71: ...n the air vent on the back of the projector 3 Carefully turn the projector upside down and clean the filter and air intake vents on the base of the projector To clean the filter and air vents Epson recommends using a small vacuum cleaner designed for computers and other office equipment If you don t have one gently clean them using a very soft brush such as an artist s brush If the dirt is difficu...

Page 72: ...It is time to replace the lamp when The projected image gets darker or starts to deteriorate The lamp light is flashing orange The message Replace the Lamp appears on the screen when the lamp comes on Replace the lamp as soon as possible If you continue to use the lamp after you see this message there is a greater possibility of the lamp breaking note You can check to see how many hours the lamp h...

Page 73: ...jector has been on allow it to cool down for at least an hour or until the lamp is cool 3 Use the screwdriver that came with the lamp to loosen the screw holding the lamp cover 4 Slide the cover out then lift it off 5 Use the screwdriver to loosen the two screws holding the lamp in place You can t remove the screws warning Let the lamp cool before replacing it If the lamp breaks handle the shards ...

Page 74: ...of the projector Then slide the cover closed and tighten the screw 10 Reset the lamp timer as described in the next section warning This product includes a lamp component that contains mercury Hg Please consult your state and local regulations regarding disposal or recycling Do not put it in the trash caution Do not touch the glass portion of the lamp assembly Touching the glass could result in pr...

Page 75: ...ector and select the Reset menu Then press Enter You see the following 3 Select the Lamp Hours Reset option and press Enter You see the following 4 Select Yes and press Enter 5 Press Esc to return to the main menu or the Menu button to exit the menu system note Do not reset the lamp timer if you have not replaced the lamp If you do the Lamp Hours will not accurately reflect the number of hours tha...

Page 76: ...n shipping the projector for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the projector as freight or checked luggage first put it in a carrying case then pack it in a firm box using cushioning around the case note Epson shall not be liable for any damag...

Page 77: ...atus lights flash Solving problems with the image or sound Solving password problems Solving problems with the remote control Solving problems with the projector s buttons Contacting technical support Using On Screen Help If the image doesn t look right or your audio isn t working you can get help by pressing the Help button on the projector or remote control The following choices are available Pr...

Page 78: ...t a solution if this choice is available Then press the Enter button to select the solution Press the Esc button if you need to back up If the solution is to adjust one of the settings use the pointer button on the remote control or the left and right arrow buttons on the projector to adjust it 5 To exit the Help system press the Help button If none of the suggestions solves your problem see addit...

Page 79: ...w when a problem occurs If the projector is not working correctly first turn it off and unplug it Then plug the power cord back in and turn on the projector If this does not solve the problem check the status lights on top of the projector and try the solutions recommended in the following table Lamp light Power light Temperature light ...

Page 80: ... has overheated and turned itself off Let it cool for about five minutes then turn it back on Make sure there is plenty of space around and under the projector for ventilation Also clean the air filter and air exhaust vents See page 71 If it continues to overheat you may need to replace the air filter Flashing red Off Flashing orange The projector is too hot Make sure the temperature in the room d...

Page 81: ...it turns off the lamp to conserve the lamp life and save energy If the Power light is orange press the P Power button to turn the projector on Press the A V Mute button to make sure the picture has not been turned off temporarily If the power was switched off and then on again the projector may still be cooling down Wait until the Power light stops flashing and remains orange then press the P Powe...

Page 82: ...port Make sure the cable from your monitor is connected to the projector s Monitor Out port You see a blue screen with the message No Signal displayed Make sure the cables are connected correctly as described in Chapter 1 Make sure the power to your computer or video source is turned on If you ve connected a computer and one or more video sources you may need to press the Source Search button on t...

Page 83: ...reen and external monitor port are enabled See your computer s documentation or online help for details If you re using a PowerBook or iBook with Macintosh OS X 1 From the Apple menu select System Preferences then click Display 2 Select VGA Display or Color LCD click Arrange or Arrangement then select Mirror Displays If you re using a PowerBook or iBook with Macintosh OS 9 x 1 From the Apple menu ...

Page 84: ...ing from a component composite or S video device you may need to adjust the Position setting in the Signal menu See page 56 for more information If you ve enlarged part of the image using the E Zoom button on the remote control press the Esc button to cancel zooming and return to full display Try pressing the Resize button on the remote control to select a different aspect ratio ratio of length to...

Page 85: ...o one side of the screen at an angle or the image won t be rectangular Place it directly in front of the center of the screen facing the screen squarely If you ve tilted the projector upward the image will be broader at the top Turn on Auto Keystone correction as described on page 57 or hold down the or buttons on top of the projector until the image is rectangular The image contains static or noi...

Page 86: ...menu See page 56 The image is blurry Adjust the focus using the focus ring Make sure the lens cap is off There may be dirt or smears on the lens Clean the lens as described on page 70 Make sure the lens is not fogged by condensation You may need to wait before using the projector after moving it from a cold environment Make sure the projection distance is within the range described on page 14 Adju...

Page 87: ...or eliminate flickering or signal interference The colors of the image are not right Make sure the input signal setting on the Signal menu matches the signal from the connected device If the image is too purple and you ve connected a computer or RGB video device to the Computer1 Component Video1 or Computer2 Component Video2 port select Computer1 or Computer2 as the input source If you ve connecte...

Page 88: ...n them on again If you re using a VCR or other video source make sure its volume is not turned all the way down or muted Also make sure the cables are connected correctly as described in Chapter 1 Make sure the audio cable is connected to the correct Audio port See page 21 If your presentation includes computer audio make sure the volume control on your computer is not turned all the way down or m...

Page 89: ...ms with the Remote Control The projector doesn t respond to remote control commands Make sure you are within 20 feet of the projector and within range of the projector s front or back sensor approximately 30 to the left or right and 15 above or below The remote control batteries may not be installed correctly or may be low on power Replace the batteries as described on page 48 Dim the room lights ...

Page 90: ... 2000 The connection may not work correctly if your system was upgraded from Windows 95 If you re running Windows 98 or Me you may need to install USB drivers from your Windows CD ROM After you install the drivers restart both the computer and the projector to resynchronize the setup You can t use the wireless mouse function while using the E Zoom buttons on the remote adjusting the volume capturi...

Page 91: ...he duration of your warranty period You may also speak with a projector support specialist by dialing one of these numbers U S 562 276 4394 6 AM to 6 PM Pacific Time Monday through Friday Canada 905 709 3839 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Service Access World Wide Web From the Internet you can reach Epson s product support page at http suppo...

Page 92: ...er or video configuration Description of the problem You can purchase screens carrying cases or other accessories from Epson at 800 873 7766 or by visiting the Epson Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral note To purchase a replacement remote control call 562 276 4394 U S or 905 709 3839 for dealer referral in Canada ...

Page 93: ...1900 lumens Low brightness mode Contrast ratio 500 1 Image size 30 to 300 inches 0 8 to 7 6 meters Projection distance 2 8 to 48 3 feet 0 85 to 14 7 meters Projection methods Front rear ceiling Focus adjustment Manual Zoom adjustment Manual Internal sound system 5 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 1 6 Noise level 36 dB High brightness mode 30 dB Low brightness mo...

Page 94: ...bility Supports USB Type B Dimensions Height 4 13 to 4 8 inches 105 to 123 mm Width 13 78 inches 350 mm Depth 9 45 inches 272 mm Weight 8 9 lb 4 0 kg Electrical Rated frequency 50 60 Hz Power supply 100 to 120 VAC 3 2 A 200 to 240 VAC 1 6 A Power consumption Operating 280 W Standby 5 W note Lamp life results vary depending on environmental conditions and usage Turn the projector off when not in us...

Page 95: ...H non condensing Storage 10 to 90 RH non condensing Safety and Approvals United States FCC 47CFR Part15B Class B DoC UL60950 Third Edition Canada ICES 003 Class B CSA C22 2 No 60950 cUL CE Marking Directive 73 23 EEC 89 336 EEC IEC60950 Third Edition EN 55022 EN 55024 IEC EN61000 3 2 IEC EN61000 3 3 Pixelworks DNX ICs are used in this projector ...

Page 96: ...e projector supports composite video S video component video and RGB video and it automatically senses the video format HDTV SDTV NTSC PAL or SECAM The projector supports these international video standards Mode Refresh Rate Hz NTSC NTSC 4 3 PAL PAL 4 3 M PAL N PAL PAL60 SECAM SECAM 4 3 60 60 50 50 60 50 60 50 50 HDTV 720p HDTV 1080i SDTV 480i SDTV 540i SDTV 480p 60 60 60 50 60 ...

Page 97: ...solution should be set to match the projector s native resolution 1024 768 If this resolution isn t available select one of the other compatible formats Windows Right click the desktop select Properties click the Settings tab and select a compatible resolution For a notebook displaying through an external monitor port you ll need to click the Advanced button on the Settings tab then adjust the res...

Page 98: ...XGA 75 XGA 85 60 70 75 85 1024 768 1024 768 1024 768 1024 768 SXGA1 70 SXGA1 75 SXGA1 85 70 75 85 1152 864 1152 864 1152 864 SXGA2 60 SXGA2 75 SXGA2 85 60 75 85 1280 960 1280 960 1280 960 SXGA3 60 SXGA3 75 SXGA3 85 60 75 85 1280 1024 1280 1024 1280 1024 UXGA 60 60 1600 1200 iMAC VGA iMAC SVGA iMAC XGA MAC13 MAC16 MAC19 60 MAC19 MAC21 117 95 75 67 75 60 75 75 640 480 800 600 1024 768 640 480 832 62...

Page 99: ...utlet If you have a two prong outlet contact an electrician to replace it Do not hold the plug with wet hands Take the following precautions for the plug Failure to comply with these precautions could result in sparks or fire Do not insert the plug into an outlet with dust present Insert the plug firmly into the outlet Do not overload wall outlets extension cords or integral convenience receptacle...

Page 100: ...des a lamp component that contains mercury Hg Please consult your state and local regulations regarding proper disposal or recycling Do not put in the trash Unplug the projector during lightning storms or when it will not be used for extended periods Do not place the projector and or remote control on top of heat producing equipment or in a hot location If you use the projector in a country other ...

Page 101: ...light is too bright Certain types of fluorescent lighting are used A strong light source shines into the IR receiver Other equipment that emits infrared energy such as a radiant room heater is in the room These conditions commonly cause problems for most infrared controlled equipment Try the following The remote control s batteries may be low on power replace them Dim the ambient lighting and or t...

Page 102: ...al device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device ...

Page 103: ...enna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may caus...

Page 104: ...ment may be another model of like kind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty However each replacement lamp carries the limited 90 day warranty stated above What This War...

Page 105: ...CA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warr...

Page 106: ...106 Notices ...

Page 107: ...les 10 to 12 Camcorder connecting to 22 to 24 Carrying case 12 76 Ceiling mount 12 15 projection 15 60 Cleaning air filter and vents 71 to 72 lens 70 projector case 70 Color adjusting 39 to 40 53 to 54 problems 87 to 88 specifications 93 Color Adjustment setting 54 Color Intensity setting 54 Color Mode 39 to 40 54 COM Port setting 60 Comp1 Comp2 buttons 32 44 82 Component video cable 11 to 12 22 2...

Page 108: ... 39 72 81 93 I iBook connecting to 16 to 18 iMac connecting to 11 16 to 19 Image capturing and saving in projector 63 to 64 correcting shape of 38 58 85 fitting on screen 39 56 57 84 to 85 focusing 36 freezing 45 height adjusting 37 menu 50 53 to 54 positioning 37 39 56 problems 81 to 88 raising 37 selecting source 18 19 23 to 26 31 to 32 44 56 to 57 shape correcting 38 58 85 size and projection d...

Page 109: ... 35 82 to 84 O Operation Lock setting 58 67 Options for projector 12 P Page up and Page down buttons 47 Password default 63 entering 66 to 67 logo protection 63 to 67 problems 89 prompt 31 66 request code 67 setting 65 turning on 65 to 66 Picture source selecting 18 19 23 to 26 32 56 to 57 Pixelworks 95 Pointer changing shape 58 problems with 90 using 47 Position setting 56 Positioning image 37 56...

Page 110: ...Reset menu 50 68 Resize button 46 Resize setting 57 Resolution 7 61 93 97 to 98 S Safety approvals 95 instructions 99 to 100 Screen logo see User s Logo Screen distance from projector 14 93 Screens portable 12 Setting a password 65 Setting menu 50 57 to 58 Sharpness setting 54 Signal menu 50 55 to 57 Sleep mode 42 60 Sound see Audio Source Search button 31 to 32 44 Source selecting 18 to 19 23 to ...

Page 111: ...ing on password 65 to 66 Turning on projector 30 to 32 Turning on User s Logo 59 65 to 66 Typing the password 66 to 67 U Unpacking projector 10 USB mouse cable 10 19 to 20 User s Logo creating 63 to 64 displaying 64 to 66 turning on 59 65 to 66 V VCR connecting to 22 to 26 VGA computer cables 10 16 to 18 Video display settings 61 to 62 formats supported 96 to 98 source connecting to 22 to 26 sourc...

Page 112: ...112 Index ...

Page 113: ...e Freeze the projector display presentation and sound continue unless stopped Change the color mode Zoom out Lens cap Control panel Power button Lamp light Temperature light Power light Zoom ring Remote control sensor Air exhaust vent Lamp cover Focus ring Front adjustable foot Foot release lever Speaker Audio Out port Power inlet Computer Component Video ports and related audio ports Security loc...

Page 114: ...e Freeze the projector display presentation and sound continue unless stopped Change the color mode Zoom out Lens cap Control panel Power button Lamp light Temperature light Power light Zoom ring Remote control sensor Air exhaust vent Lamp cover Focus ring Front adjustable foot Foot release lever Speaker Audio Out port Power inlet Computer Component Video ports and related audio ports Security loc...

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Epson 821p - PowerLite XGA LCD Projector, User Manual

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