Epson 1640SU - Perfection Photo Scanner Reference Manual Download | Manualshive

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Maintenance and Troubleshooting

6-13

Problems and Solutions

Most of the problems you will encounter while operating your
scanner and software have simple solutions. This section divides
scanner problems into seven categories:

Error Indicator . . . . . . . . . . . . . . . . . . . .page 6-14
Operating Problems . . . . . . . . . . . . . . .page 6-15
Quality Problems . . . . . . . . . . . . . . . . . .page 6-17
Software Setup Problems . . . . . . . . . . .page 6-22
Software Operation Problems . . . . . . .page 6-23
Scanning Problems . . . . . . . . . . . . . . . .page 6-24
Paper Jams . . . . . . . . . . . . . . . . . . . . . . .page 6-27

See the table in “Error Indicator” on page 6-14 first. If this does
not help you solve your problem, go to the category for the type
of problem you have, then look for the problem description.

The online Color Guide also provides versatile tips and other
information helpful for problem-solving.

Note:

If some settings appear dimmed in EPSON TWAIN, they cannot be
selected because of the capability of your scanner or your choice of other
settings.

If you cannot solve a problem after reading and following the
information in this section, contact your dealer or a qualified
customer support person for assistance.

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Summary of Contents for 1640SU - Perfection Photo Scanner

Page 1: ... alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark of SEIKO EPSON CORPORATION IBM and PS 2 are registered trademarks of Int...

Page 2: ... 2 ...

Page 3: ... Basics Selecting a Mode 2 2 Full Auto mode 2 2 Manual mode 2 3 Scanning from the Full Auto Mode 2 4 Scanning from the Manual Mode 2 8 Optimizing Image Scanning 2 10 Manually optimizing images 2 11 Displaying a preview image 2 12 Adjusting the Highlight Setting 2 13 Adjusting the Shadow Setting 2 14 Adjusting the Gamma Setting 2 16 Applying a Preset Tone Curve 2 17 Adjusting the Gray Balance Inten...

Page 4: ...Types 3 8 Image Type list 3 8 Image Type button 3 10 Destination 3 14 Destination list 3 15 Destination button 3 16 Unsharp Mask 3 17 Source and Target Image Sizes 3 18 Image Controls 3 20 Tone Correction 3 23 Color Adjustment 3 26 Auto Exposure 3 27 Reset Button 3 28 Auto Locate 3 28 Settings 3 30 Configuration 3 31 Scan Button 3 34 Tool Tip for Windows users 3 34 Chapter 4 Calibrating Your Syste...

Page 5: ... Scanning Normal Reflective Documents 5 14 Using the Automatic Document Feeder 5 15 Unpacking the Automatic Document Feeder 5 15 Installing the Automatic Document Feeder For Perfection 1640SU Perfection 1640SU Photo Users 5 17 Loading Paper into Your Automatic Document Feeder 5 19 Loading documents manually 5 21 Scanning from the Automatic Document Feeder 5 23 Scanning a complete document 5 23 Sca...

Page 6: ...image 6 19 A line of dots always appears in the scanned image 6 19 When scanning printed matter textured patterns of dots appear inside particular areas of the image 6 20 Colors on your monitor are different from those in the original image 6 20 Printed colors are different from those in the original image 6 20 The printed image is larger or smaller than the original 6 21 Scanned images cannot be ...

Page 7: ...age by using the Start button is missing 6 27 Paper Jams 6 27 Paper gets jammed in the Automatic Document Feeder 6 27 Changing the SCSI ID Number or SCSI Board 6 27 Upgrading from Windows 98 95 or NT 4 0 to Windows 2000 6 30 Uninstalling EPSON TWAIN 6 31 During Windows 2000 installation 6 32 Recovering from Scanner Software Installation Problems on Windows 98 and 2000 6 33 For Windows 98 users 6 3...

Page 8: ...ety Approvals A 6 CE marking A 7 SCSI Interface A 8 USB Interface A 9 Initialization Methods A 10 Film Adapter A 11 Automatic Document Feeder A 12 Appendix B Contacting Customer Support Overview B 2 Glossary ...

Page 9: ...easier The software supports the following EPSON scanners EPSON Perfection 1640SU Perfection 1640SU Photo Perfection 1640SU Office EPSON TWAIN directly controls all of the features of your EPSON scanner This program is the standard cross platform interface for other applications The CD ROM also contains other applications that let you use yourscannerin excitingnewways Fordetailedinformation refer ...

Page 10: ...u notice that colors on your screen or in your printout do not match the original image see this chapter Chapter 5 explains how to use the options Chapter 6 contains maintenance and troubleshooting information If your software does not operate properly or scanned images are not what you expect see this chapter Appendix A contains technical specifications information Appendix B contains customer su...

Page 11: ...t Button The Start Button Feature 1 2 EPSON SMART PANEL for Scanner 1 2 About applications in the EPSON SMART PANEL window1 3 Assigning an application to the Start button 1 11 Assigning Another Application to the Start Button on Windows 98 or 2000 1 12 ...

Page 12: ... PANEL for Scanner allows you to scan and send data directly to an assigned application with a single press of the Start button on the scanner You can also obtain photos and documents in digital form quickly and easily When you install the scanner software EPSON SMART PANEL for Scanner is also installed at the same time For details refer to the EPSON SMART PANEL for Scanner documentation Note For ...

Page 13: ... for processing by the Optical Character Recognition OCR software this mode is used in Scan to OCR About applications in the EPSON SMART PANEL window The EPSON SMART PANEL window contains the following applications Copy on page 1 5 Scan to E mail on page 1 6 Scan to OCR on page 1 7 Photo Print on page 1 8 Scan to Application on page 1 9 Scan for Creativity on page 1 10 These applications can acces...

Page 14: ...f the above applications to the Start button on the scanner See Assigning an application to the Start button on page 1 11 for details This makes scanning and then sending data to the assigned application even simpler All you need to do is press the Start button ...

Page 15: ... to turn your scanner into a digital copy machine The application looks like a real copy machine yet its functions are far more powerful and flexible than the conventional copy machines For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 16: ...Use this application to scan and save the result or send e mails with your scanned image When the following Photo Scan Assistant dialog box appears you can change the settings For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 17: ... scan and convert images to text The converted text can be saved or sent to a word processing application When the following Document Scan Assistant dialog box appears you can change the settings For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 18: ... to scan and then print images as photos You can print in various sizes or place several photos on the same page You can also create collages or print several versions of the same image easily For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 19: ...to Application Use this application to scan and send images to an application When the following Photo Scan Assistant dialog box appears you can change the settings For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 20: ...r Creativity This application can be used only if Adobe PhotoDeluxe is installed When the following Photo Scan Assistant dialog box appears you can change the settings For details refer to the EPSON SMART PANEL for Scanner documentation ...

Page 21: ...ART PANEL for Scanner icon on the task bar to start EPSON SMART PANEL for Scanner 2 Select an application from the EPSON SMART PANEL list box or press the Start button at the lower left corner to cycle through the applications clockwise The selected application is assigned to the Start button Note The application currently assigned to the Start button has the Start button icon added to its applica...

Page 22: ... When you press the Start button EPSON TWAIN s dialog box opens or scanning starts and the scanned image is automatically sent to the application which does not need to be opened Once EPSON TWAIN is installed on Windows 98 or 2000 the Scanners and Cameras iconappearsinControlPanel and your scanner is listed in the Scanners and Cameras Properties dialog box similar to the one shown below Note for M...

Page 23: ...eras Properties dialog box select your scanner from the installed scanners and cameras list Click Properties and then select the Events tab 3 The Start Button is listed as the scanner event In the Send to this application list select the check box of the desired application but clear the rest of the check boxes Note If multiple applications are selected when a button is pressed a dialog box appear...

Page 24: ... Click Apply and then OK Disabling the Start button If you need to disable the Scanner events select the Disable device events check box in the EPSON Perfection 1640 Properties dialog box When this check box is clear Windows 98 or 2000 can detect if the Start button on the scanner is pressed and then launch the application you selected in the Send to this application list ...

Page 25: ...ting 2 13 Adjusting the Shadow Setting 2 14 Adjusting the Gamma Setting 2 16 Applying a Preset Tone Curve 2 17 Adjusting the Gray Balance Intensity Setting 2 21 Adjusting the Saturation Setting 2 22 Using the Tone Curve 2 23 Saving your own tone curve 2 26 Deleting a customized tone curve 2 26 Closing the Tone Correction dialog box 2 27 Optimizing OCR Scanning 2 27 Scanning Text 2 27 Improving Cha...

Page 26: ...o scan quickly and easily without changing any complex settings select the Full Auto mode To have more control overyourscanningsettings clickCancelduring previewingand Document Type Recognition and then click the Manual Mode button to open the Manual mode window Note Depending on the image you want to scan you may not get the expected scanned image In this case scan the image in the Manual mode ...

Page 27: ...ble to give you greater control over your scanning If you want to sharpen correct enhance or preview your images before scanning them select the Manual mode If you do not need all the options that the Manual mode provides click theFull Auto Mode button to open the Full Auto mode window ...

Page 28: ...n and open EPSON TWAIN The following window appears EPSON TWAIN automatically previews the image and recognizes the image type See Document Type Recognition setting on page 2 6 If you want to make more settings click Cancel and then click the Manual Mode button to open the Manual mode window ...

Page 29: ...rst If you want to scan from the document table on the scanner using the Full Auto Mode place the ADF Document Mat on the top and then click Scan Or remove the Film Adapter replace and close the document cover and then click Scan If you want to scan from the Automatic Document Feeder or Film Adapter click the Manual Mode button ...

Page 30: ...icated 3 The scanned image s is sent to the application Note You cannot scan an image which exceeds the available memory or disk space If you try to scan a very large image an alert appears on the screen Before scanning be sure to calibrate your screen For details see Calibrating Your Screen on page 4 2 After an image is scanned be sure to save or export it Document Type Recognition setting The im...

Page 31: ...nning with color smoothing Text Line Art Black and white scanning Color Document 24 bit color scanning with de screening to remove moiré patterns Black White Document 8 bit gray scanning with de screening Auto Locate The scanner automatically locates and selects the target image The image appears without white borders If the document type is document or Text Line Art a 2 mm margin is added around ...

Page 32: ...e The Gamma Highlight and Shadow settings are automatically set Scanning from the Manual Mode Detect Skew Angle The scanner automatically detects the skew of the target image If the document type is photo Detect Skew Angle applies to each photo If the document type is Text Line Art it covers the whole area of the image ...

Page 33: ...mages Note Online help also provides you with information on settings Click Help to access the online help You cannot scan an image which exceeds the available memory or disk space If you try to scan a very large image an alert appears on the screen Before scanning be sure to calibrate your screen For details see Calibrating Your Screen on page 4 2 After an image is scanned be sure to save or expo...

Page 34: ...ts manually with the image quality adjustment tools in the Manual mode window This section provides general information on optimizing images with these tools Note for Macintosh users Most illustrations shown in this section are for Windows so they may vary in appearance from what actually appears on your screen The instructions are the same except as noted Manual mode window ...

Page 35: ...urve with a predefined tone correction setting in the Tone Correction dialog box See Applying a Preset Tone Curve on page 2 17 Make color adjustments 4 Adjust the Gray Balance Intensity setting in the Color Adjustment dialog box See Adjusting the Gray Balance Intensity Setting on page 2 21 5 Adjust the Saturation setting in the Color Adjustment dialog box See Adjusting the Saturation Setting on pa...

Page 36: ...ormation about how to control preview image quality 1 After selecting the Document Source Image Type and Destination click the Full Preview button to start prescanning A preview image of the document appears on your screen When the Automatic Preview check box in the Configuration dialog box is selected a preview image is automatically displayed after EPSON TWAIN is started Note Make sure the Fast ...

Page 37: ...ropper button under Highlight Themousepointerchangestoaneyedropper withmovement restricted to within the Preview window 2 Move the eyedropper to the location you want to select as the highlight point and click it The brightness of the pixel at the point you click is set as the highlight level and the other parts of the image are adjusted accordingly ...

Page 38: ...een 61 and 490 for the highlight Note See Image Controls on page 3 20 for further information on adjusting the highlight level Adjusting the Shadow Setting Shadows the darkest areas of an image are the opposite of highlights 1 In the Image Controls dialog box click the eyedropper button under Shadow Themousepointerchangestoaneyedropper withmovement restricted to within the Preview window ...

Page 39: ...ick is set as the shadow level and the other parts of the image are adjusted accordingly 3 To change the shadow level darkness of the point you selected move theShadow sliderleftor right orenteravalue in the text box You can enter a value between 0 and 60 for the shadow Note See Image Controls on page 3 20 for further information on adjusting the shadow level ...

Page 40: ...ge Any change you make in the gamma level only affects the mid tones of the image To change the gamma level of the image move the Gamma slider left or right or enter a value in the text box You can enter a value between 50 and 500 for the gamma Note See Image Controls on page 3 20 for further information on adjusting the gamma level ...

Page 41: ...re control over the image when used in conjunction with the Auto Exposure settings in the Manual mode window The Tone Curve Name list in the Tone Correction dialog box provides the six most common tone correction curves described below Linear A linear tone curve has no tone correction Use this setting if you are satisfied with the tone of the preview image ...

Page 42: ...2 18 Scanning Basics Lighten Adjusts darker images like underexposed film to make them slightly brighter Darken ...

Page 43: ...Scanning Basics 2 19 Adjusts brighter images like overexposed film to make them slightly darker Flat Contrast Flattens high contrast images to make them look more natural ...

Page 44: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...

Page 45: ... In the Color Adjustment dialog box click the eyedropper button under Gray Balance Intensity Themousepointerchangestoaneyedropper withmovement restricted to within the Preview window 2 Move the eyedropper to a location where you want to adjust its gray balance intensity and then click the color The color you selected appears in the two boxes below the Gray Balance Intensity slider 3 Move the slide...

Page 46: ...ray balance intensity level Adjusting the Saturation Setting Saturation is the density of a color Higher saturation makes the color appear richer while lower saturation makes it appear paler To change the saturation level of the image move the Saturation slider left or right or input a value in the text box You can enter a value between 100 lowest color density and 100 highest color density Note S...

Page 47: ... the shadows using Auto Exposure and the Image Controls dialog box Use of the tone curve to make initial settings is not recommended The Tone Correction button appears dimmed and is not available when Pixel Depth is set to Black White and Halftone is set to None or B W Option is set to Text Enhancement Technology in the Image Type dialog box The tone curve is located in the Tone Correction dialog ...

Page 48: ...ing the procedure in the next section Saving your own tone curve on page 2 26 Tone Correction dialog box Curve Name Highlight 1 4 Tone Midtone 3 4 Tone Shadow Description Linear 245 192 128 64 8 Default curve Lighten 245 193 133 74 4 Lightensdark image Darken 245 152 82 38 11 Darkens bright image Flat Contrast 245 182 129 72 2 Reduces contrast High Contrast 245 204 129 51 2 Increases contrast ...

Page 49: ...ghtness of the original input values while the y axis is the brightness of the scanned image output values To change the tone curve back to its default select Linear from the Tone Curve Name list Output values These are the current values for output data in accordance with the current locations of the points inside the tone curve editor These values change when you drag points in the tone curve ed...

Page 50: ...e for later use 1 Modify the tone curve settings as desired This causes the name shown in the Tone Curve Name list to change to User Defined 2 After customizing the tone curve enter a name for the new curve up to 32 characters in the list box 3 Click Save to save your new tone curve settings under the name you specified Deleting a customized tone curve Use the following procedure to delete a custo...

Page 51: ...ing OCR Scanning This section gives you suggestions and recommended settings in order to improve OCR Optical Character Recognition scanning results Scanning Text Make sure you select Text Background Removal for Image Type and OCR for Destination in the Manual mode window If the recognition rate is not satisfactory with the default settings follow these steps to change the settings Improving Charac...

Page 52: ... Preview button Then click the Image Controls button to display the Image Controls dialog box 4 Use the Threshold slider to change the threshold value monitoring the results of your changes in the Preview window Adjusting the threshold value can make it easier for OCR to recognize characters Image Controls button Image Controls dialog box ...

Page 53: ...re to make adjustments Potential Text Recognition Problems The quality of the text in your original document greatly effects OCR results The following types of originals can make recognition difficult and should be avoided if possible Items that have been copied from other copies Faxes Text with tightly spaced characters or line pitch Text that is in tables or underlined Cursive or italic fonts an...

Page 54: ...2 30 Scanning Basics ...

Page 55: ...Image Type list 3 8 Image Type button 3 10 Destination 3 14 Destination list 3 15 Destination button 3 16 Unsharp Mask 3 17 Source and Target Image Sizes 3 18 Image Controls 3 20 Tone Correction 3 23 Color Adjustment 3 26 Auto Exposure 3 27 Reset Button 3 28 Auto Locate 3 28 Settings 3 30 Configuration 3 31 Scan Button 3 34 Tool Tip for Windows users 3 34 ...

Page 56: ...ompliant application one of the following windows appears on the screen Note for Macintosh users Most illustrations shown in this section are for Windows so they may vary in appearance from what actually appears on your screen The instructions should be the same except as noted Full Auto mode ...

Page 57: ...ar dimmed depending on your choice of settings and the features supported by your scanner Previewing Images Before you scan and save an image you can preview it in the Preview window located on the right side of the Manual mode window Use the preview feature to check the results of your settings Manual mode Full Preview button ...

Page 58: ...d drag the mouse over the area you want to see in detail and click the Zoom Preview button Note When the mouse pointer is placed in the Preview window it changes to a cross hairs Drag the cross hairs over any area of the image and a frame appears The point where you first clicked is anchored but the rest of the frame is sizable and movable Zoom Preview button preview window ...

Page 59: ...cal or horizontal movement When the mouse pointer is placed on the edge of the marquee it changes to an arrow allowing you to re size the marquee If you drag an arrow while pressing the Shift key the marquee will be resized proportionally To remove or delete a marquee double click the preview window Modifying the preview image You can see the effects of the following settings in the preview image ...

Page 60: ...affect the actual image until you scan or re scan the image Document Source When using the document table on the scanner leave the Document Source set to Flatbed Other selections are available depending on what is installed These are the optional Auto Document Feeder and TPU for Neg Film or TPU for Pos Film for the Film Adapter optional with the Perfection 1640SU and Perfection 1640SU Office and i...

Page 61: ...ox appears IfyouselectSingle Page onlyone pageis fedfromtheAutomatic Document Feeder and scanned If you select All Pages default all the pages are fed from the Automatic Document Feeder and scanned The All Pages option may not work with some applications TPU for Neg Film TPU for Pos Film Select one of these settings when using the Film Adapter If you are scanning negative film select TPU for Neg F...

Page 62: ...quality of the scanned image manually by making the detailed settings described in the following pages if necessary Click the arrows on the right to view all of the available settings Color Photo 42 bit 42 bit color best quality This setting is useful when scanning positive or negative film for further editing Color Photo 24 bit color best quality This setting is useful when scanning color photo C...

Page 63: ...y best quality This setting is useful when scanning positive or negative film for further editing Black White Photo 8 bit gray best quality This setting is useful when scanning black and white photo Black White Document 8 bit gray best quality with de screening to remove moiré patterns This setting is useful when scanning magazines or catalog in monochrome Illustration 24 bit color best quality wi...

Page 64: ...quality Text Enhancement Technology This setting is for OCR Optical Character Recognition Copy Fax Black and white hard halftone draft quality Auto Area Segmentation Image Type button The Image Type button allows you to customize the Image Type settings If you want to make many detailed settings manually use this feature Click the Image Type button The following dialog box appears ...

Page 65: ...ng quality Select Best when quality is more important than speed De screening Select either On or Off When On is selected moiré patterns are automatically removed from scanned images but scanning takes longer Note A moiré is a cross hatch pattern that appears on scanned images when scanning printed material It is a result of interference that occurs due to the difference between the pitches of the...

Page 66: ...You can see the effects of the Auto Exposure Option setting in the Preview window when you click the Auto Exposure button Dropout Select a color to subtract from a black and white scan of a colored original Proper use of dropout can improve the quality of your black and white scans Available dropout options are None Red Green and Blue Note Dropout is available only when Pixel Depth is set to 14 bi...

Page 67: ...when Pixel Depth is set to Black White When you need neither TET nor AAS select None Halftone Select a halftone or dither setting to reproduce images using special dot patterns Mode A Hard Tone Mode B Soft Tone Mode C Net Screen Dither A 4 4 Bayer Dither B 4 4 Spiral Dither C 4 4 Net Screen Dither D 8 4 Net Screen None Note Halftone is available only when Pixel Depth is set to Black White To save ...

Page 68: ...currentsettings exceptforDe screening Text Enhancement Technology TET and Auto Area Segmentation AAS settings To cancel the settings click Cancel To access the online help click Help Destination Select the destination or output device where the scanned image is to be printed or displayed using the Destination list or button ...

Page 69: ...tings in your printer software selecting EPSON Stylus Printer Fine is recommended If you are printing with the SuperFine or Photo Print Quality settings select EPSON Stylus Printer Photo Note The effects of the Destination settings cannot be viewed in the Preview window Destination name Resolution Black White Gray Color Screen Web 96 dpi for Windows 72 dpi for Macintosh 96 dpi for Windows 72 dpi f...

Page 70: ... Destination Name Predefined and custom setting names appear in the Destination menu Resolution Select a scanning resolution for Black White or Gray Color Note When the Pixel Depth setting in the Image Type dialog box is set to Black White the Black White setting takes effect and the Gray Color setting becomes irrelevant For other Pixel Depth settings the Gray Color setting takes effect and the Bl...

Page 71: ...ge them arbitrarily the resulting image may not be what you expected The range of resolution values depends on your scanner To save the settings you made typea newname intheDestination Name box and then click Save To delete a Destination setting select the target setting name to be deleted in the Destination Name menu then click Delete To apply the settings you made click OK To cancel the settings...

Page 72: ...ely related to the Resolution If you change either setting arbitrarily the resulting image may not be what you expect Width and Height menu The width and height of an image are indicated in the selected unit of measure You can type new values directly in the indicator fields or you can change the image area in the Preview window by creating a marquee or frame Do this by dragging the mouse over the...

Page 73: ...ange according to the ratio of width to height of the Source image This is especially useful in cases where the size of an image does not fit the size of the paper on which you want to print the image but you want to keep the image s original proportions Enter the size of the paper in the Width and Height fields of the Target box and then click the Lock button The scale value is automatically chan...

Page 74: ... arrow to change the image size in 1 increments The range of possible reduction or enlargement varies depending on the current resolution setting Scale indicator The percentage of enlargement or reduction is shown in the Scale indicator field You can type a new value directly into this field or use the Scale slider to determine the value Image Controls ...

Page 75: ...Option is set to Text Enhancement Technology in the Image Type dialog box The Image Controls settings are optimized automatically when you scan from the Full Auto mode If Pixel Depth is set to Black White and Halftone is set to None in the Image Type dialog box all the settings except Threshold appear dimmed and cannot be selected You can see the effects of the Image Controls settings in the Previ...

Page 76: ...light The Highlight control allows you to adjust the brightness level of the brightest parts of an image You can select from 61 to 490 by moving the slider Click the eyedropper button beneath the slider and the mouse pointer changes to an eyedropper Move the eyedropper over the preview image and click a bright area The eyedropper picks up the color from that area and uses it as the highlight for t...

Page 77: ...rom that area and uses it as the shadow for the entire image This effect shows up immediately in the preview image Click Cancel to restore the original image Threshold Available only when Pixel Depth is set to Black White and Halftone is set to None in the Image Type dialog box The scanner scans gray shades as either black or white using this setting You can select from 0 lightest to 255 darkest b...

Page 78: ...o Black White and Halftone is set to None or B W Option is set to Text Enhancement Technology in the Image Type dialog box You can see the effects of the Tone Correction settings in the Preview window The tone value represents the contrast in the tonal relationship between an original image and its reproduction on a monitor or printer Tone Curve Name list Select a tone correction setting from this...

Page 79: ... other points Channels options You can select the combined red green and blue RGB channel to modify all colors or select these colors separately Note If Pixel Depth is set to Black White 14 bit Gray or 8 bit Gray in the Image Type dialog box you can only select the combined RGB channel option Save Delete OK Cancel Help buttons After you correct tone type a name for your custom settings in the tone...

Page 80: ...box Note The Color Adjustment button appears dimmed and these settings cannot be selected when Pixel Depth is set to 14 bit Gray 8 bit Gray or Black White You can see the effects of the Color Adjustment settings in the Preview window Gray Balance Intensity Gray Balance Intensity removes unwanted color casts and tints by balancing color saturation ...

Page 81: ... restore the original image Saturation Saturation is the property that defines color depth Select the saturation level for color from 100 less color to 100 more color by moving the slider Auto Exposure Click the Auto Exposure button on the Manual mode window to automatically optimize the exposure for an image The Gamma Highlight and Shadow settings in the Image Controls dialog box are automaticall...

Page 82: ...lt settings If you did not alter any image control settings this button appears dimmed and is not available Auto Locate Click the Auto Locate button on the Manual mode window to cause the scanner to automatically locate and select the target image The image appears without white borders in the Preview window entire preview area located image ...

Page 83: ...ting a marquee on the image andclicking the Auto Locate button The selected target image is located automatically Note Create a marquee only on the target image If the marquee covers other images as well the Auto Locate feature does not work as expected target image and other image located and non located images ...

Page 84: ...e setting name in the list then click Delete To scan a single image with several different settings make and save each group of settings as described above Then hold down the Shift key while clicking the custom settings you want to select in the User defined settings list After selecting all the settings you want to use when scanning click Batch Scan The scanner scans the image once for each group...

Page 85: ... Features 3 31 To access the online help click Help Configuration Click the Configuration button on the Manual mode window to view the following dialog box You can make settings that affect the Preview window Windows Macintosh ...

Page 86: ...review image is scanned in the Draft mode If this is not selected the preview image is scanned in the Best mode and you can get accurate values for the Highlight Shadow and Gray Balance Intensity by sampling with the eyedropper in the preview image Do not use this feature do not select the check box when quality is more important than speed Automatic Preview Preview automatically starts when EPSON...

Page 87: ... check box is available only when Pixel Depth is set to 42 bit Color or 24 bit Color in the Image Type dialog box See Using ICM sRGB For Windows Users on page 4 8 for more details ColorSync for Macintosh Select this check box to reproduce the colors in your image using the ColorSync color management system This setting appears only with Macintosh Note If your printer and monitor do not support Col...

Page 88: ...ars If necessary click the Cancel button to cancel the operation Note You cannot scan an image which exceeds the available memory or disk space If you try to scan a very large image an alert appears on the screen Before scanning be sure to calibrate your screen For details see Calibrating Your Screen on page 4 2 After an image is scanned be sure to save it Tool Tip for Windows users When you place...

Page 89: ...rview 4 2 Calibrating Your Screen 4 2 For Windows 98 and 2000 users 4 3 For Windows 95 and NT 4 0 users 4 5 For Macintosh users 4 7 Using ICM sRGB For Windows Users 4 8 For Windows 98 and 2000 users 4 8 For Windows 95 users 4 8 Using ColorSync For Macintosh Users 4 9 ...

Page 90: ...ur monitor to ensure the tone andcontraston yourscreen match theoriginalimage Besure to calibrate your screen before using your scanner For more information regarding color and output device calibration see the Color Guide Calibrating Your Screen You need to calibrate your screen when you first install the scanner software and anytime you switch to a different monitor ...

Page 91: ...Calibrating Your System 4 3 For Windows 98 and 2000 users 1 Double click the Scanners and Cameras icon in Control Panel The Scanners and Cameras Properties dialog box appears Click the Properties button ...

Page 92: ...4 4 Calibrating Your System 2 Click the Utility tab then click the Screen Calibration Utility icon The Screen Calibration dialog box appears ...

Page 93: ...il the different tones match as closely as possible 4 Click OK to finish calibrating your scanner and monitor The setting is automatically saved as the Screen profile in the Calibration list in EPSON TWAIN s Destination dialog box The screen profile contains calibration information for the preview image as well as the scanned image For Windows 95 and NT 4 0 users 1 Double click the EPSON TWAIN ico...

Page 94: ...screen and move the slider to the right or left until the two shades of the gray horizontal stripes match Note View the screen from a short distance While the gray stripes do not blend perfectly well try to adjust until the different tones match as closely as possible 4 Click OK to finish calibrating your scanner and monitor ...

Page 95: ...tal stripes match Note View the screen from a short distance While the gray stripes do not blend perfectly well try to adjust until the different tones match as closely as possible 3 Click OK to finish calibrating your scanner and monitor The setting is automatically saved as the Screen profile in the Calibration list in EPSON TWAIN s Destination dialog box The screen profile contains calibration ...

Page 96: ...t application and select Acquire or a similar command from the File menu to start EPSON TWAIN 2 Click Configuration Select ICM sRGB in the Configuration dialog box 3 Make any other settings you want 4 Click Scan The scanner scans an image using the sRGB profiles For Windows 95 users Note If your output devices do not support ICM leave the check box empty Follow the steps below 1 Run TWAIN complian...

Page 97: ...orSync leave the check box empty Before scanning be sure to make the appropriate System Profile settings in the ColorSync control panel for optimal color matching For more information see your Macintosh documentation Follow the basic steps below 1 Run TWAIN compliant application and select Acquire or a similar command to start EPSON TWAIN 2 Click Configuration Select ColorSync in the Configuration...

Page 98: ...4 10 Calibrating Your System ...

Page 99: ...ilm 5 8 Scanning Normal Reflective Documents 5 14 Using the Automatic Document Feeder 5 15 Unpacking the Automatic Document Feeder 5 15 Installing the Automatic Document Feeder For Perfection 1640SU Perfection 1640SU Photo Users 5 17 Loading Paper into Your Automatic Document Feeder 5 19 Loading documents manually 5 21 Scanning from the Automatic Document Feeder 5 23 Scanning a complete document 5...

Page 100: ...en you alternate scanning between transparent materials and normal reflective paper documents Unpacking the Film Adapter When you first open the package make sure that all the following items are included If any items are missing or damaged contact your EPSON dealer immediately Do not throw away the package after unpacking the Film Adapter as it can be used again for storage when you are not scann...

Page 101: ...g it andpullingitstraight up See Removing the Cover forThick or Large Documents For Perfection 1640SU Perfection 1640SU Photo Users on page 6 10 Note for Perfection 1640SU Office users Remove the Automatic Document Feeder from the scanner as described in Removing the paper path guide on page 6 5 steps 1 to 3 35mm strip film 35mm strip film to be scanned from EPSON Photo Print 120 220 6cm 9cm film ...

Page 102: ... 3 Place the Film Adapter on the document table so that the hinges face the rear of the scanner and it fits on the table 4 Connect the Film Adapter connector to the scanner s option connector 5 Turn on the scanner ...

Page 103: ...scan transparent materials Note If you plan to scan transparent materials from the EPSON SMART PANEL for Scanner application refer to the EPSON SMART PANEL for Scanner documentation for details Film Holders Four film holders are included with this unit To scan film see the instructions below c Caution Hold the film at the edges or else use gloves Touching the film surface with bare hands can leave...

Page 104: ...lm Insert a strip of film in the 35 mm film holder base side facing down 35 mm strip film to be scanned from EPSON Photo Print Insert a strip of film in the 35 mm film holder for use with EPSON Photo Print base side facing down Slide the strip until all of the frame you wish to scan is positioned inside the film holder opening ...

Page 105: ...m EPSON Photo Print utility refer to the EPSON Photo Print documentation for details 120 220 6 cm x 9 cm film Insert film in the 120 220 6 cm 9 cm size film holder base side facing down 4 x 5 inch film Insert film in the 4 5 inch film holder base side facing down ...

Page 106: ...ct TPU for Neg Film or TPU for Pos Film in the Document Source settings in the Manual mode window depending on the type of film negative or positive you are scanning The scanner software automatically controls the operation of the Film Adapter Follow the steps below to load film or slides c Caution Hold the film at the edges or else use gloves Touching the film surface with bare hands can leave fi...

Page 107: ...ocument table in the window of the Film Adapter as shown below Loading 35 mm strip film If you are scanning 35 mm strip film use the 35 mm film holder to set the film Note Place the film holder on the document table in alignment with the upper left hand corner of the Film Adapter ...

Page 108: ...N Photo Print If you are scanning 35 mm strip film using EPSON Photo Print use the 35 mm film holder for use with EPSON Photo Print to set the film Note Place the film holder on the document table in alignment with the upper right hand corner of the Film Adapter ...

Page 109: ...11 Loading 120 220 6 cm x 9 cm film When scanning 120 220 6 cm 9 cm or similar film use the film holder as shown below Loading 4 x 5 inch film If the film size is 4 5 or similar use the film holder as shown below ...

Page 110: ...he film holders place them directly on the document table Loading slides to be scanned from EPSON Photo Print If you are scanning slides or transparencies using EPSON Photo Print place them one ata time directlyon thedocument table in alignment with the upper right hand corner of the Film Adapter ...

Page 111: ...he frame of the film holder is perceived as white causing your scans to appear darker To see the correct color click and drag the mouse over an area then click the Zoom Preview button You can move and adjust the position of 35 mm film by sliding the strips in the film holder so the frames youwantto scan are positioned in the window To remove a film holder from the document table slide it left or r...

Page 112: ...f you will not scan transparencies for a long time you can remove the Film Adapter and store it in the original package Remove the Film Adapter in reverse order as described on Installing the Film Adapter on page 5 3 Note Before scanning in the Full Auto mode remove the Film Adapter and replace the document cover When scanning thin documents you may see an impression of the underside of the Film A...

Page 113: ...ly on page 5 21 for details Using the Automatic Document Feeder The Automatic Document Feeder B81322 allows you to automatically load multiple page documents into your scanner This document feeder is particularly useful for OCR Optical Character Recognition scanning or for creating an image database Unpacking the Automatic Document Feeder When you unpack your Automatic Document Feeder make sure yo...

Page 114: ...5 16 Options Paper support Spare paper path guide ADF Document Mat ...

Page 115: ...d unplug the scanner s power cord 2 Remove your scanner s document cover by opening it and pulling it straight up See Removing the Cover for Thick or Large Documents For Perfection 1640SU Perfection 1640SU Photo Users on page 6 10 3 Remove the protective materials from the Automatic Document Feeder 4 Insert the hinges on the Automatic Document Feeder into the holes at the back of the scanner and c...

Page 116: ...er s connector to the scanner s option connector 6 Attach the paper support to the Automatic Document Feeder Note After you install the Automatic Document Feeder be sure to select Auto Document Feeder in the Document Source settings in the Manual mode ...

Page 117: ...eder Note Make sure no documents or dust is on the document table when using the Automatic Document Feeder Dust on the document table near the carriage home position may result in vertical lines on the scanned images Opening the Automatic Document Feeder or its cover while it is operating results in an option error and paper feeding stops Checks 85 127 mm 3 3 5 inches B5 182 257 mm 7 17 10 1 inche...

Page 118: ...5 20 Options 1 Pull out the paper support 2 Slide the right edge guide all the way to the right ...

Page 119: ...ng situations see the respective sections for problem solving information When paper is jammed see Fixing Paper Jams in the Automatic Document Feeder on page 5 28 When a scanned image has unwanted lines see A line of dots always appears in the scanned image on page 6 19 Loading documents manually Follow the steps below to load documents manually when the Automatic Document Feeder is installed 1 Li...

Page 120: ...matic Document Feeder and scan the document Note Always close the Automatic Document Feeder and its cover before scanning If you are scanning thick material or documents of more than 2 cm in height you can leave the Automatic Document Feeder at the upright position Be sure to select Flatbed in the Document Source settings in the Manual mode ...

Page 121: ...tion for details Scanning a complete document You do not need to use the preview feature when scanning a full document or image The scanner automatically finds and scans the whole image Follow the steps below to scan an image or document For Windows users 1 Load paper in the Automatic Document Feeder as described in Loading Paper into Your Automatic Document Feeder on page 5 19 2 Start a TWAIN com...

Page 122: ...atic Preview check box is selected in the Configurationdialogbox EPSON TWAIN automaticallystartsthe preview For further editing refer to your application s documentation For Macintosh users 1 Load paper in the Automatic Document Feeder as described in Loading Paper into Your Automatic Document Feeder on page 5 19 2 Start a TWAIN compliant application The example used here is TextBridge Pro 3 Selec...

Page 123: ... dialogbox EPSONTWAINautomatically starts the preview For further editing refer to your application s documentation Scanning part of a document To scan only part of an image follow the steps below For Windows users 1 Load the first page of a document in the Automatic Document Feeder as described in Loading Paper into Your Automatic Document Feeder on page 5 19 Note Only set one page of the documen...

Page 124: ... For detailed settings refer to your application s documentation 7 In the Manual mode window click the Full Preview button The document is ejected after previewing 8 Draw a marquee frame around a part of a document to define the part of the image you want to scan by dragging the mouse pointer over the desired area 9 Set document s to be scanned in the Automatic Document Feeder including the ejecte...

Page 125: ...e from the document path and load it again 2 Start a TWAIN compliant application The example used here is TextBridge Pro 3 Select Select Source from the Scanner menu 4 Choose EPSON TWAIN 5 in the Select Source dialog box and click OK Note You usually need to perform this step only the first time you use the scanner with your application 5 Press the Scanner button in the Main window and click the G...

Page 126: ...0 Choose your settings in the Manual mode and click Scan See Optimizing Image Scanning on page 2 10 for details on choosing EPSON TWAIN settings Note For further editing refer to your application s documentation Fixing Paper Jams in the Automatic Document Feeder To clear jammed paper in the optional Automatic Document Feeder follow the steps below 1 Turn off the scanner 2 Push down the release lev...

Page 127: ...Be careful not to pull too hard the paper may tear making it more difficult to remove 4 If paper is still jammed inside the mechanism open the cover to remove it 5 After removing jammed paper make sure that the cover is closed and the feeder mechanism is clicked down into place ...

Page 128: ...d that might damage the feeder mechanism The document has no folds closer than 5 mm from its edge The document is not a multipart form or bound The document has no rear carbon coating The document has no cut out areas Size Width 3 3 to 8 5 inches 85 to 216 mm Length 5 to 14 inches 127 to 356 mm Thickness 0 07 to 0 16 mm Weight 58 to 122 g m Paper quality High quality bond paper Document type Docum...

Page 129: ...luable original artwork into the Automatic Document Feeder as misfeeding a document may result in accidental wrinkling or damage When you are scanninghigh quality coloror halftone documents itisrecommendedyouopentheAutomaticDocumentFeederand scan documents individually ...

Page 130: ...5 32 Options ...

Page 131: ...s distorted or blurred 6 17 Part of the image is distorted or blurred 6 17 Edges of the document are not scanned 6 18 Colors are patchy or distorted at the edges of the image 6 18 The image is faint or out of focus 6 18 The image is too dark 6 18 Straight lines in the image come out jagged 6 18 The image does not look the same as the original 6 19 A line of dots is always missing from the scanned ...

Page 132: ...lems 6 23 You cannot start EPSON TWAIN 6 23 You can t select optional equipment Automatic Document Feed er or Film Adapter 6 24 Scanning Problems 6 24 Image is dark with little or no detail 6 24 You cannot scan an image or you only get a few dots for the scanned image 6 25 Moiré cross hatch patterns appear in the scanned image 6 25 Colors differ from the original 6 26 Poor character recognition du...

Page 133: ...d Troubleshooting 6 3 For Windows 98 users 6 35 For Windows 2000 users 6 38 Sizing Up Your System 6 40 RAM and hard disk size 6 40 Accelerator boards 6 40 Video cards 6 41 Monitors 6 41 File compression software 6 41 ...

Page 134: ... to remove it Wipe off all remaining liquid Be sure that there is no dust on the glass of the document table Dust can cause white spots in your scanned image c Caution Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Never use alcohol thinner or corrosive solvent to clea...

Page 135: ...the scanner If you think repairs or adjustments are necessary consult your dealer Cleaning or replacing the paper path guide If you notice the quality of your scans have declined or you simply want to keep the quality of your scans at their best clean the Automatic Document Feeder paper path guide If the paper path guide gets badly scratched and cleaning the guide does not improve the quality of y...

Page 136: ...e and Troubleshooting 2 Take off the paper support 3 DisconnectthecablefortheAutomaticDocumentFeeder and take the Automatic Document Feeder off the scanner 4 Put the Automatic Document Feeder on the table upside down ...

Page 137: ...Maintenance and Troubleshooting 6 7 5 Unclip the two white hooks to release the paper path guide Pull the hooks out of the through holes 6 Remove the paper path guide ...

Page 138: ...ntly wipe off dust from the transparent plastic sheet of the paper path guide with a soft dry cloth c Caution Be careful not to scratch or damage the paper path guide Be careful not to touch the rollers or metal parts of the Automatic Document Feeder as damage may occur ...

Page 139: ... 6 9 Attaching the paper path guide 1 Insert the transparent plastic sheet of the paper path guide into the paper path of the Automatic Document Feeder 2 Insert the hooks into the rectangular through holes until they clip into place ...

Page 140: ...g the Cover for Thick or Large Documents For Perfection 1640SU Perfection 1640SU Photo Users For thick materials or documents that are larger than the document table remove the document cover 1 Open the document cover 2 Pull the cover straight up ...

Page 141: ...ing reattach the document cover in the reverse order that you removed it Transporting the Scanner Ifyouaretransportingthescannerasignificantdistanceorstoring it for an extended period follow the steps below to secure the carriage 1 Turn on the scanner and wait until the carriage moves to the home position position nearest the cover hinges When the indicator light remains on green turn off the scan...

Page 142: ...urn the transportation lock to the locked position to secure the carriage Note If you are using the Film Adapter and it is switched on the carriage will not move to the home position Remove the Film Adapter first then perform the steps above ...

Page 143: ...ms page 6 27 See the table in Error Indicator on page 6 14 first If this does not help you solve your problem go to the category for the type of problem you have then look for the problem description The online Color Guide also provides versatile tips and other information helpful for problem solving Note If some settings appear dimmed in EPSON TWAIN they cannot be selected because of the capabili...

Page 144: ...f error occurs Option error Paper is jammed in the optional Automatic Document Feeder Turn the scanner off and remove the jammed paper from the Automatic Document Feeder Interface error The interface setup is wrong or the scanner is not properly connected to the computer When this error occurs check the interface connection and then push the P Operate button to turn the scanner off and then back o...

Page 145: ...blems Problems you may have while using the scanner often involve the operation of your software and computer Operation problems usually occur because of Incorrect setup of the interface see your Startup Guide Incorrectsetupofyourcomputerorsoftware seeyourStartup Guide Incorrect operation of your software see your software documentation Also see the documentation that came with your computer and s...

Page 146: ...f you have other expansion boards in your computer make sure that their interrupt settings are not interfering with your SCSI board See your computer s documentation for details For USB interface users Try connecting the scanner directly to the computer s USB port or use an EPSON USB cable The scanner software does not work properly Make sure your software is installed correctly For Windows 98 and...

Page 147: ...ry and other system requirements specified for the software you are using Make sure the computer has enough memory for your software If the computer does not have enough memory available see your software and computer documentation for details Quality Problems The entire image is distorted or blurred Make sure the document is flat against the document table Make sure you do not accidentally move t...

Page 148: ... table The image is faint or out of focus Make sure the document is flat against the document table Adjust your software s Exposure setting See Image Controls on page 3 20 Adjust your software s Gamma setting See Adjusting the Gamma Setting on page 2 16 The image is too dark Check your software s Brightness setting Check the brightness and contrast settings of your computer display See Adjusting t...

Page 149: ...your software are appropriate for the type of image you want to scan A line of dots is always missing from the scanned image Print head malfunction is indicated when a line is missing on printouts only See your printer manual Scanner sensor malfunction is indicated when a line is missing on both screen images and printouts Contact your dealer A line of dots always appears in the scanned image If t...

Page 150: ...ction and color correction Try different combinations of these settings Check the color matching and color management capabilities of your computer display adapter and software Some computers can change the color palette to adjust the colors on your screen See your software and hardware manuals for details Exact color matching is very difficult Check your software and monitor documentation for inf...

Page 151: ...et up and maintained See your printer manual for details Check that your software is properly installed and set up for your printer See your software manual The colors of negative film preview images look strange Make sure Document Source is set to TPU for Neg Film in the Manual mode window The dark area around the film such as the frame of the film holder is perceived as white which alters the ex...

Page 152: ...ng Windows other than Windows 98 and 2000 Turn off the computer and scanner and check the connection between your hardware Change the SCSI ID number to one that is not being used by any other SCSI device Check the connection sequence See your Startup Guide The Scanner Status does not indicate Device Ready after you click Test in the EPSON TWAIN 5 dialog box Windows 95 and NT 4 0 or the Scanner s P...

Page 153: ... SCSI device Check the connection sequence See your Startup Guide If the Film Adapter is installed make sure it is switched off Software Operation Problems You cannot start EPSON TWAIN Turn on the scanner and then turn on the computer Make sure the interface cable meets the requirements of your interface board See the manual that comes with the interface board for SCSI users Turn off the scanner a...

Page 154: ...N Scanners Driver Disk is requested during the EPSON TWAIN reinstallation insert the Scanner Software CD in the CD ROM drive Be sure to specify the correct drive letter the EPSON folder the folder of your preferred language and theWin98 for Windows 98 users or Win2000 for Windows 2000 users folder as the location You can t select optional equipment Automatic Document Feeder or Film Adapter Make su...

Page 155: ...e change Text Enhancement Technology to None from the B W Option in the Image Type dialog box Then change the Threshold setting in the Image Controls dialog box Or change Text Background Removal to Text Line Art then change the Threshold setting in the Image Control dialog box See Image Controls on page 3 20 Moiré cross hatch patterns appear in the scanned image Make sure Image Type is set to Colo...

Page 156: ...CMYK cyan magenta yellow and black Poor character recognition during OCR scanning Change the Image Type setting Select Text Background Removal as Image Types on page 3 8 Try adjusting the Threshold setting in the Image Controls dialog box Select Text Enhancement Technology from B W Option in the Image Type dialog box to eliminate background noise See Optimizing OCR Scanning on page 2 27 for more i...

Page 157: ...ing the Start button is missing Make sure desired application is assigned to the Start button Paper Jams Paper gets jammed in the Automatic Document Feeder Remove the jammed paper See Fixing Paper Jams in the Automatic Document Feeder on page 5 28 Changing the SCSI ID Number or SCSI Board If you are using your scanner with Windows 98 or 2000 and you want to change the scanner s SCSI ID number or r...

Page 158: ... 1 Double click the Scanners and Cameras icon in Control Panel 2 Select your scanner in the installed devices list then click Remove 3 Click OK and close the dialog box 4 Shut down Windows 98 or 2000 and turn off your computer and scanner ...

Page 159: ...will not operate properly 6 Turn on your scanner and then your computer 7 Follow the instructions on the screen ID Availability Description 0 Not available for Macintosh Used for hard disk Not recommended for Windows Usually used for hard disk 1 Not recommended Usually used for hard disk 2 Factory setting of the scanner 3 Not available if your Macintosh has a built in CD ROM 4 5 6 7 Not available ...

Page 160: ... uninstall it upgrade the system to Windows 2000 and then re install it as follows 1 Uninstall EPSON TWAIN See Uninstalling EPSON TWAIN on page 6 31 2 After uninstalling EPSON TWAIN turn off the computer and the scanner and then disconnect the scanner from the computer 3 Turn on the computer and install Windows 2000 4 Connect thescannerandinstallEPSONTWAINfollowingthe instructions in your Startup ...

Page 161: ...ninstall 2 Click Yes to uninstall 3 Click OK to finish For Windows 98 or 2000 users 1 Connect the scanner to the computer Turn on the scanner then turn on the computer 2 Click Start and point to Settings then select Control Panel 3 Double click the Scanners and Cameras icon 4 Select your scanner from the installed devices list then click Remove 5 Click OK to close the dialog box ...

Page 162: ...Files Note If you insert the Scanner Software CD and click Provide Files an error message may appear Replace the scanner software CD with the Windows 2000CD ROM and continue installing Windows 2000 After finishing the Windows 2000 installation you need to uninstall your scanner from the Device Manager and reinstall EPSON TWAIN Follow theinstructions RecoveringfromScannerSoftware Installation Probl...

Page 163: ...below to check the installation 1 Plug the interface cable into your scanner and the computer Turn on your scanner and then turn on the computer 2 Right click the My Computer icon on your desktop and then click Properties For Windows 98 users Click the Device Manager tab For Windows 2000 users In the System Properties dialog box select the Hardware tab and then click Device Manager 3 If your EPSON...

Page 164: ...6 34 Maintenance and Troubleshooting EPSON Perfection 1640 appearing under Other devices with a question mark ...

Page 165: ... Screen shots of Windows 98 are used here for illustration For Windows 98 users If EPSON Perfection 1640 appears under Other devices with a mark Note Make sure your scanner is turned on and connected to your computer If your scanner is turned off or not connected to your computer you cannot reinstall the driver properly ...

Page 166: ...henclickRemove and OK 2 Click Close to close the System Properties window 3 Shut down your computer and turn off your scanner Then turn on your scanner and computer 4 The following dialog box appears To install the driver again follow the instructions in your Startup Guide ...

Page 167: ...off or not connected to your computer you cannot reinstall the driver properly 1 Click EPSON Perfection 1640 and then click Remove and OK 2 Click Close to close the System Properties window 3 Shut down your computer and turn off your scanner Then turn on your scanner and computer 4 When a message appears to prompt you to insert the scanner software CD insert the CD in the CD ROM drive and then cli...

Page 168: ...tion window appears Follow the instructions described in your Startup Guide For Windows 2000 users Note Make sure your scanner is turned on and connected to your computer If your scanner is turned off or not connected to your computer you cannot reinstall the driver properly 1 If EPSON Perfection 1640 appears under Other devices with a question mark or under Imaging devices with an exclamation mar...

Page 169: ...Maintenance and Troubleshooting 6 39 EPSON Perfection 1640 appearing under Other devices with a question mark EPSON Perfection 1640 appearing under Imaging Device with an exclamation mark ...

Page 170: ...image processing read this section While it does not contain specific recommendations it describes various possibilities for improving your scanning system For further information seek advice from your dealer or an experienced scanner user RAM and hard disk size Scanned images use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk...

Page 171: ...monitor affects the quality of the image yousee Considerahighresolutionmonitorifyoudoprecise color work but also be sure you have a high quality video card File compression software Many different programs are available to make image files smaller for storage or transmission For example some compression software can store a 3 MB image file on a 1 44 MB floppy disk and compress images and restore t...

Page 172: ...6 42 Maintenance and Troubleshooting ...

Page 173: ...ons System Requirements A 2 For PCs A 2 For Macintosh computers A 3 Scanning A 4 Electrical A 5 Environmental A 6 Safety Approvals A 6 CE marking A 7 SCSI Interface A 8 USB Interface A 9 Initialization Methods A 10 Film Adapter A 11 Automatic Document Feeder A 12 ...

Page 174: ...pter Display VGA or higher resolution monitor 640 480 screen resolution 800 600 or higher recommended and 256 color 65 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your computer system including the video card display monitor and software See the product documentation for details System Microsoft Windows 98 pre installed Windows 2000 pre...

Page 175: ...em including the video card display monitor and software See the product documentation for details System Power PC equipped Macintosh with Mac OS 8 0 or later Interface SCSI adapter Display Color Monitor 640 480 screen resolution or higher recommended and 256 color 32 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your computer system incl...

Page 176: ...0 pixels at 1600 dpi 100 Document size 216 mm 297 mm 8 5 inches 11 7 inches A4 or US letter size The reading area can be specified from your software Scanning resolution 1600 dpi main scan 3200 dpi with Micro Step sub scan Output resolution 50 dpi to 12800 dpi 50 to 6400 dpi in 1 dpi increments 9600 dpi and 12800 dpi 9600 dpi and 12800 dpi performed with zoom function Zoom 50 to 200 in 1 increment...

Page 177: ...1 type for user defined Only user defined Color correction is available in EPSON TWAIN Interface SCSI A half pitch 50 pin connector USB Type B Receptacle Connector Light source White cold cathode fluorescent lamp Reliability 30 000 cycles of carriage movements main unit MCBF Dimensions Width 289 mm 11 4 inches Depth 442 mm 17 4 inches Height 96 mm 3 8 inches Weight Approx 4 5 kg 9 9 lb 100 120 V m...

Page 178: ...e Operation Storage 5 to 35 C 41 to 95 F 25 to 60 C 13 to 140 F Humidity Operation Storage 10 to 80 without condensation 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Safety standards UL 1950 CSA C22 2 No 950 EMC FCC part 15 Subpart B Class B CSA C1...

Page 179: ...30V model CE marking 230 V model Safety standards EN 60950 IEC 60950 EMC AS NZS 3548 Class B CISPR Pub22 Class B Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC EN 60950 EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 500 24 ...

Page 180: ... 0 and command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI 2 ID Setting Selectable from 0 to 7 Terminator Internal terminator always ON Connector type A half pitch 50 pin connector Connector pi...

Page 181: ...specific Vendor ID 0x04B8 Seiko Epson Corp Product ID 0x010A Configuration Characteristics Self powered Remote wake up feature is not supported Maximum power consumption from VBUS 2 mA 5 V Interface No alternate setting Number of endpoints used by this interface excluding endpoint 0 2 Class Vendor specific Endpoint 1 Bulk IN transfer Maximum data transfer size 64 byte Endpoint 2 Bulk OUT transfer ...

Page 182: ...ceives a SCSI Reset signal from the SCSI interface Software initialization Software sends the ESC initialize the scanner command The scanner receives a SCSI Bus Device Message Hardware initialization The scanner is turned on The USB cable is unplugged from the USB port on the scanner Software initialization Software sends the ESC initialize the scanner command The scanner receives a Bus Reset from...

Page 183: ...ty Operation Storage 10 to 80 without condensation 10 to 85 without condensation Reliability Light Source 10 000 hours for light source MCBF Document Transparencies up to 4 5 inches film 35 mm strip film 35 mm slide 120 220 size 6 cm 9 cm strip film 4 5 inches film Manuscript Up to 4 5 inches film size Readable area 93 118 mm Dimensions Width 222 mm 8 7 inches Depth 305 mm 12 0 inches Height 36 mm...

Page 184: ...5 25 V Input Current 24 V 0 8 A 5 V 0 2 A Environmental conditions Temperature Operation Storage 10 C to 32 C 50 F to 90 F 20 C to 60 C 4 F to 140 F Humidity Operation Storage 20 to 80 without condensation 10 to 85 without condensation Reliability 20 000 sheets Load Eject MCBF 10 000 sheets for Transparency Film Load Eject MCBF 12 000 cycle of movements Hinge MCBF Dimensions Width 319 mm 12 6 inch...

Page 185: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...

Page 186: ... support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software...

Page 187: ...ght bits A byte can represent a control code or character carriage A component of the scanner that contains the optical sensor and light source for scanning color correction A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as possible to the original colors color separation A process of converting full color images intoa limit...

Page 188: ... system of commands that allows you to control printers from your software exposure A scanner function that lightens or darkens the scanned image data gamma Gamma is a value that expresses the relationship between the input and output of a device By adjusting the gamma the brightness of the mid tones of an image can be changed without affecting the shadows and highlights grayscale Images represent...

Page 189: ...marks the area of an image that will be previewed or scanned moiré é é é A moiré is a cross hatch pattern that appears on scanned images when scanning printed material It is a result of interference that occurs due to the difference between the pitches of the scanning and the halftone screens monochrome Black and white images or images represented only by the intensity of luminosity OCR Optical Ch...

Page 190: ...two devices in the same daisy chain the devices cannot operate properly sRGB A standard color space used as the default color space within the Windows 98 color management system ICM 2 0 subtractive primary colors Thecolorsofcyan magenta andyellow CMY whichproduceblack whenmixed in certain amounts In printing black is often added to give more definition as mixing of actual inks cannot produce pure ...

Page 191: ...ply focussed and a slightly out of focus image are combined to produce a sharper image This process is simulated by software to produce the same effect USB A Universal Serial Bus A hardware interface for connecting low speed peripherals such as a keyboard mouse scanner or printer to the computer USB hub A device that normally provides four TYPE A sockets to increase the number of USB ports on a PC...

Page 192: ... 6 Glossary ...

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