Epson 1640SU - Perfection Photo Scanner, Reference Manual

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6-22
Maintenance and Troubleshooting
Software Setup Problems
You cannot install EPSON TWAIN.
❏
Check if your computer and operating system meets the
system requirements.
❏
Make sure your computer has enough memory to run the
application.
The scanner does not appear in the Port list of the
EPSON TWAIN 5 dialog box in Control Panel when
you connect the SCSI interface to your computer
running Windows other than Windows 98 and
2000.
❏
Turn off the computer and scanner and check the connection
between your hardware.
❏
Change the SCSI ID number to one that is not being used by
any other SCSI device.
❏
Check the connection sequence. See your Startup Guide .
The Scanner Status does not indicate “Device
Ready” after you click Test in the EPSON TWAIN 5
dialog box (Windows 95 and NT 4.0) or the
Scanner’s Properties dialog box (Windows 98
and 2000) in Control Panel.
❏
Make sure the interface cable meets the requirements of your
interface board. See the manual that comes with the interface
board.