The Enware Aquablend™ eSQX™ Touch Free Thermostatic Mixer is guaranteed to be free from manufacturing
defects and is covered by a conditional 5 Year warranty cartridge replacement, subject to the conditions outlined
below.
ENWARE PRODUCT WARRANTY
Subject to the warranty conditions and exclusions set out below ENWARE valves are warranted to be free from
defects in material and / or workmanship for a period of 24 months service life and if found by ENWARE to be so
defective will be replaced or repaired for a period of 2 years inclusive of parts and labour on the complete assembly;
an additional 3 Years warranty, parts supply only is applicable to the thermostatic cartridge component assembly.
If the valve is sold by a party other than ENWARE then it is sold by that seller as principal and the seller has no
authority from ENWARE to give any additional warranty on behalf of ENWARE.
The benefits of this warranty are in addition to all other rights and remedies which the purchaser may have under the
Trade Practices Act (Cwth) or similar laws of each State and Territory in Australia.
WARRANTY CONDITIONS
1. The valve must have been installed by a licensed
plumber in accordance with the ENWARE Installation
Instructions and Application Guidelines supplied with
the valve, and in accordance with the National Plumbing
and Drainage Code AS3500 (the Code) current at the
date of installation and all relevant statutory and local
requirements in the State or Territory in which the valve
is installed.
2. Where the valve is installed outside the boundaries
of a metropolitan area as defined by ENWARE, the
cost of transport insurance and travelling shall be the
purchaser’s responsibility.
3. Where the valve comprises part of a hot water
system, installation of that system must be in
accordance with its manufacturer’s recommendations,
the Code and all relevant statutory and local State or
Territory requirements.
4. The valve must be returned to ENWARE with a fully
and correctly completed ENWARE Warranty Claim
Form.
5. Where the valve is replaced under warranty the
replacement valve carries a new warranty as detailed
herein.
WARRANTY EXCLUSIONS
Replacement work will be carried out as set out in the
ENWARE Warranty above, but the following exclusions
may cause the warranty to become void, and may incur
a service charge including cost of parts where:
1. Damage has been caused by accident, Acts of God,
misuse, incorrect installation of the hot water system of
which the valve forms a part or attempts to disassemble
the valve.
2. The product is not installed, maintained or operated
according to the instructions supplied by ENWARE.
3. It is found that there is nothing wrong with the valve.
4. The failure of the valve is due in part or in whole to
faulty manufacture / installation of the hot water system
of which the valve forms part.
5. The valve has failed directly or indirectly as a result
of excessive water pressure or temperature outside
the Application Guidelines, thermal input or corrosive
environment.
6. The valve has failed due to foreign matter either from
installation or the water supply.
7. The failure of the valve is due to scale formation in
the waterways of the valve.
8. The failure of the valve is due in part, or in whole,
to installation not in conformance with the requirements
of the Code.
ENWARE reserves the right to change its specifications
without prior notice and will not accept liability for any
claim arising from such change.
Subject to any statutory provisions to the contrary,
claims for damage to furniture, carpets, walls,
foundations or any other consequential loss either
directly or indirectly due to leakage from the valve are
also excluded from warranty cover
PRODUCT WARRANTY