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Trouble Shooting   

 

1.

 

How to shut down the device properly? 

Ans.

   

 

To shut down the System properly, press the Power button on the front panel for 
two seconds until Power LED blinks then go off. 

 

2.

 

The PNMD can’t configure My Network setting. 

Ans. 
 

…

 

Make sure that your RJ-45 cable is connected with the device and your 
PC/Switch. 

…

 

Check if the LINK/ACT LED illuminates. 

…

 

Check the power of the device, your PC and Switch. Make sure that it’s on. 

…

 

Check your PC’s IP address, make sure that it has a static IP or connects 
with a router with DHCP client. For instruction about the IP setting, Please 

refer to the “IP Protocol Setup” Chapter. 

…

 

Reboot the system with Web-based UI or press the Reset Default Button to 
restore the factory default setting and reboot. 

 
 

3.

 

The device can’t find my IDE interface HD   

      Ans.  

 

…

 

Verify  that  your  Jumper  on  your  HD  is  configured  as  Master  mode.   
Different Hard Disk has different jumper settings; please refer to the 

manual that came with your Hard Disk for more information. 

…

 

The HD is unformatted. Please format it with our HD Format tool. 

…

 

The partition format of HD is not EXT3, ex. NTFS. Please format it with the 

provided Format tool. 

…

 

The HD maybe broken. Please change another HD and try again. 

 

4.

 

I use Device as a Web/ FTP server, but the users that outside the LAN 

can’t access it. 
Ans.  

 

…

 

For WAN users to get access to the FTP or WEB server, you should link the 
device to a router with appropriate configuration. Please make sure that: 

1.

 

The NAT functionality is enabled in your router. 

2.

 

In the port-mapping session, the “Internal Host IP” should be 

configured as the IP address of this Device and the value of “Port” 
should be corresponded to the port number of the WEB server or FTP 

server you configured. 
(Ex, If the IP address of your device is 10.10.7.251, the port number 

of your FTP is configured as 21 and the port for Web Server is as 8888, 
you should add or modify a port mapping record, set the Internal 
Host IP address as 10.10.7.251, the Port as 21. then add or modify 

another port mapping record, set the Internal Host IP address as 
10.10.7.251 and the Port as 8888)     

3.    Before allowing the device to communicate with Internet, we 
strongly recommend users to add a Firewall device to secure your 

network from being invading.   

 

 

70

Summary of Contents for ENNHD-1000

Page 1: ...ENNHD 1000 GIGA Network Disk Drive Enclosure User s Guide ...

Page 2: ... subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Mark Warning This equipment complies with the requirements relating to electromagnetic compatibility EN 55022 Class A for ITE the essential protection requirement of Council Directive 89 336 EE...

Page 3: ...ur Local Area Network LAN 12 Connect this device to your USB devices 12 Power on the device 13 SOFTWARE INSTALLATION 14 Installing the PNMD 14 Installing the EZIP Backup 16 MAKING CONNECTION WITH THE DEVICE 18 Before You Start 18 IP Protocol Setup 18 Windows 98 Me 19 Windows 2000 21 Windows XP 23 Connecting the device with PNMD 25 To access to folders in the device 29 MANAGEMENT GUIDE 31 STARTING ...

Page 4: ... a User 48 To Add a New User 49 To delete a user 50 Group Group Configuration 51 To add a new group 51 To delete a group 52 To configure a group 53 OPTION 54 FTP FTP Configuration 54 Security IP IP Filter Setting 55 Security MAC MAC Filter Setting 56 File Download File Download Configuration 57 MAINTENANCE 58 Upload Download Configuration 58 Backup the Device Configuration Status 58 Reload the Dev...

Page 5: ...Storage device 63 Mount Dismount Your USB Storage to the Device 63 Printer Setup 64 Procedures to setup the printer 64 Clean Printer Job Queue 67 APPENDIX 68 USING EZIP BACKUP TO BACK UP YOUR FILES 68 TROUBLE SHOOTING 70 PRODUCT SPECIFICATION 72 4 ...

Page 6: ...bit SOHO NAS Unpacking information Before getting started please verify that your package includes the following items 1 One Gigabit SOHO NAS Hard Disk not Included 2 One Power adapter and one AC power cable 3 One Quick Installation Guide 4 One utility Manual CD 6 HD Fastening screw x 4 5 ...

Page 7: ...server allows users to backup and share files with FTP client The Web server provides an easy way to share files by web site The embedded printer server also brings you terrific convenience on sharing your printer User friendly and high compatibility The device equips 2 USB ports for your USB storage devices and USB interface printer With connection to USB storage the device shares your data in a ...

Page 8: ...iles conveniently Supports static IP DHCP client network environment Embeds Web server for Web site construction Supports Unicode for multiple language characters Supports Reading writing for connected USB storage with EXT3 FAT32 file format Compatible with Windows 95 98 98SE ME XP 2000 NT4 0 Linux MAC OS Support firmware update over the Graphic User Interface GUI Supports group access management ...

Page 9: ...en Power on Blinking Green System starting closing Power Off Power off HDD ACT Blinking Amber Data transmitting IDE Interface Green USB device I connected USB I Off No connection Green USB device II connected USB II Off No connection Link ACT Green Valid connection on LAN port at 1000Mbps Blinking Green Data transmitting on LAN port at 1000Mbps Amber Valid connection on LAN port at 10 100Mbps Blin...

Page 10: ...the device 2 The device also supports restoring factory default settings by software To get instruction restoring factory default parameters see Reset to Factory Default LAN Port Connect the port with RJ 45 cable to your switch or IP sharing router Note To get instruction connecting the device to your LAN refer to Making Connection with the Device Power Adapter Socket The socket for connecting the...

Page 11: ... a Hard Disk Drive for the Device 1 Lie the device down as the following picture Please make sure that the device is oriented correctly 2 Unscrew the screws on both the top and bottom side of the device 3 Remove the top case from the bottom evenly 10 ...

Page 12: ...ket on the Hard Drive Make sure the pin 1 on the cable is connected to pin 1 on the HD socket Pin 1 is the red or pink strip on the edge of an IDE cable The IDE cable connector is designed to fit the shape of most HD connectors in one way 6 Insert the power connector into the power socket of your hard disk The power cable is designed to go in one way please check the shape for correct installation...

Page 13: ...aring router or switch Connect this device to your USB devices The device equips two USB ports that allow users to connect the device to a USB storage device and a USB printer 1 Find the USB cable that came with your USB storage or USB printer Insert the USB Type A end of the cable to the device the other end to your USB storage or USB Printer Note The Type A end of the USB cable is usually the en...

Page 14: ...nd to your USB storage or USB printer Power on the device 1 Connect the included power cord with the power adapter 2 Connect the connector end to the device and the plug to an outlet 3 Push the power button to power on 13 ...

Page 15: ...the software 1 Insert the CD Rom that came with this product to your CD Rom drive The main menu pops up automatically Click the Install PNMD button to start installation Note If the auto run program is not activated please click on My Computer Æ your CD Rom Drive then click the InstallMenu icon to start the main menu 2 Click Next on the welcome window 14 ...

Page 16: ...t this software to be used by anyone who uses this computer or yourself only Click Next to proceed 4 Choose the destination folder for this software and click Next to start installation You may click Browse to change the location 5 Click Finish to complete the software installation 15 ...

Page 17: ...files on your computer to NAS Please follow the instructions below to install the software 1 Insert the CD Rom that came with this product to your CD Rom drive The main menu pops up automatically Click the Install EZIP Backup button to start installation Note If the auto run program is not activated please click on My Computer Æ your CD Rom Drive then click the InstallMenu icon to start the main m...

Page 18: ...t this software to be used by anyone who uses this computer or yourself only Click Next to proceed 4 Choose the destination folder for this software and click Next to start installation You may click Browse to change the location 5 Click Finish to complete the software installation 17 ...

Page 19: ...ut specifying static IP address for your computer Please note that you should connect your PC and the device to a router with DHCP server The following chapter indicates how to configure an IP address for your PC Users that have had a specified IP please skip this chapter to Connect the device with PNMD to proceed How to configure the TCP IP network protocol of your PC Before the following IP prot...

Page 20: ...How to configure the TCP IP network protocol Windows 98 Me 1 Click on StartÆ SettingsÆ Control PanelÆ Network 2 Click TCP IP Æ Your Ethernet Adaptor then click the Properties button 19 ...

Page 21: ...ress tab and click on Specify an IP Address 4 Fill in the IP address State the subnet mask to be 255 255 255 0 5 Click OK and OK Now the system may ask for your Windows disc follow the steps then restart your computer 20 ...

Page 22: ...How to configure the TCP IP network protocol Windows 2000 1 Click on StartÆ SettingsÆ Network and dial up connections 2 Choose Local Area Connection and click Properties 21 ...

Page 23: ...3 Click on Internet protocol TCP IP then click Properties 5 Select Use the following IP address State the subnet mask to be 255 255 255 0 Click OK and OK then restart your computer 22 ...

Page 24: ...ic Start menu view click StartÆSettingsÆControl PanelÆNetwork Connections If you are in Start menu view click StartÆControl PanelÆNetwork Connections 2 Double click Local Area Connection 3 Choose Internet Protocol TCP IP then click Properties and Use the following IP Address 23 ...

Page 25: ...4 Fill in the IP Address The subnet mask is entered automatically on Windows XP Click OK The IP setting of your PC is completed now Please refer to the following guide to proceed 24 ...

Page 26: ...Please click Next to proceed Note This window pops up only when there is no device detected It guides users to attach cables for the device If the PNMD detects this product successfully the window is not going to appear Please skip to step 4 to continue 2 Connect the power adapter and press the power button to power on the device Click Next 25 ...

Page 27: ...nnect the LAN port to your switch or IP sharing router The PNMD scanning the device again 4 After scanning the menu shows the NAS in your LAN You may click the button to search for NAS in your LAN again 26 ...

Page 28: ...T3 format It shows no capacity on this widow To format your HD please refer to HD Format after accessing the device 6 You may select Auto assign IP Address which allows the PNMD to assign IP addresses for the device or select Use the IP Address as below fill in IP address for this device Enter the username and password and click OK Note The default username password are admin admin To get informat...

Page 29: ...utomatically 8 Select your NAS You may z Click the button to access to folders in the NAS or z Click the button Fill in the username and password and click OK to open the GUI interface Note To get instructions using the GUI please see Using the Graphic User Interface GUI 28 ...

Page 30: ...Power Guest The account is allowed to read all folders in the device Note 1 As default the Share folder is created automatically and it can be read write by all users 2 You can change the authorities of the three predefined users for getting accessed to each folder To change their authorities please see To Configure Folder Properties 3 To add or configure a account please see To Configure a User 4...

Page 31: ...ork setting IP address 192 168 1 2 Subnet mask 255 255 255 0 Default Gateway 192 168 1 2 1 Open a web browser 2 Fill 2 backslashes and the device s IP address in the address bar and press enter Note You should have your computer and the device configured in a LAN For information about configuring the network settings see Making connection with the device 30 ...

Page 32: ...uble click the shortcut on your desktop to start the PNMD Note To get instruction installing the PNMD please see Installing the PNMD 2 The PNMD window pops up Select your NAS and click the button 3 When the Enter Network Password window pops up enter a user name and password 4 Click OK The GUI Opens Note 1 The default user name and password is admin admin To change the username password please ref...

Page 33: ...255 255 255 0 Default Gateway 192 168 1 2 3 Open a web browser 4 Enter the device s IP address in the address bar and press enter Note You should have your computer and the device configured in a LAN For information about configuring the network settings see Making connection with the device 5 When the Enter Network Password windows pops up enter a user name and password 6 Click OK The GUI opens 3...

Page 34: ...configuration categories on this device To get access to each category click on the button that you are going to configure 2 Configuration items Located on the right side of each page Shows the items that can be configured You can click on the tabs that listed above to access to each sub categories Note For detail information about configuring each item please refer to the management instruction f...

Page 35: ...ssign a timeserver for the device User To add a new user delete a user setup user authorities and change user properties Group To make users in groups Add users to groups or delete users from groups Option FTP Change FTP properties including Maximum unit number Port number Timeout setting and enable disable anonymous access Security IP To configure the allowed or denied IP addresses for getting ac...

Page 36: ...device Samba Users The number of members who is currently using the device by Samba FTP Users The number of members who is currently using the device by FTP client UPNP Printer Loaded Check if the file for triggering UPNP and Printer server is loaded Unicode Loaded Check if the file for enabling Unicode is loaded to the device Swap Enabled Check if the connected IDE interface HD is formatted with ...

Page 37: ... device with IDE connector To open the Disk page click the Disk on the configuration categories list Folder Folder Configuration The folder configuration allows users to add folders delete folders and change folder properties To Configure Folder Properties Click on the folder that you are going to configure 36 ...

Page 38: ...Description y Add or remove authorized users or groups for this folder y Change folder accessing authority level for users and groups To change the folder name folder description 1 Click on Change Folder Name or Change Description icon The Folder Name Folder Description Setting page shows up 37 ...

Page 39: ...d levels Select one level and click Save to apply this authority for all users The pre defined levels use the following access permission rules Pre defined Levels Access Authority Authentication Free Access No authentication Everyone is allowed to get access to this folder without username and password No access for all users No accessing No user is allowed to get access to this folder Only Read a...

Page 40: ...elect an authorized group Select an access permission rule for this group and click Save to apply By User Select an access authority for each user Click Save to apply Tips To do an efficient access authority configuration please refer to the following recommend procedures Step1 Select a Pre defined authority level for all users Ex Click No Access for all users to configure all users as Non access ...

Page 41: ...rite this folder and Eric to read this folder Other users are not allowed to access this folder To Add a New Folder 1 Click the Add button on folder list 2 Specify a folder name and description for the newly added folder Click Apply to enable Note y Folder Name 0 15 characters The name for the folder y Description 0 48 characters A note for the folder y Both folder name and description are alphanu...

Page 42: ...erties and click Save to apply Note For detail folder configuration see To configure folder properties To Delete a Folder 1 Mark the check box of the folder that you are going to delete 2 Click Delete to delete the folder 41 ...

Page 43: ...for operating the Swap function z If you enable the SWAP function for the device the system allowed the maximum 32 concurrently connected users If not the system allowed 5 users to be connected at the same time 2 Click Yes to execute HD Format Caution All files within the hard disk will be erased while HD Format is executed Note 1 The Hard Disk will be formatted as EXT3 format 2 The HD Format func...

Page 44: ...for HD formatting the system starts formatting the hard disk It may take several minutes according to the storage size of your hard disk Please wait and DO NOT execute other configuration for this device while formatting 43 ...

Page 45: ...cters Define the user defined device name Workgroup 1 15 characters Defines the workgroup name for the device which is going to be shown on Network Neighborhood Description 1 48 characters Define a note for the device IP Address IP address Setting To Enable DHCP Client Click Enable to enact this device as a DHCP client and click Disable to disqualify Note To get more information for enabling the D...

Page 46: ... execute IP Address Specifies the device IP Subnet Mask Defines the Subnet Mask Gateway Defines the default gateway DNS Server Defines the DNS server Jumbo Mode The device supports Jumbo frame for obtaining a more efficient network You may choose 4000 or 7000 as the size of a packet To select Jumbo modes choose a mode from the drop list and click Apply to execute 45 ...

Page 47: ...odify the Superuser ID and password 1 Define a Superuser Name 4 16 characters in the Superuser ID box 2 Fill in the original Superuser password 4 16 characters in the Old Password box 3 Define a new password 4 16 characters in the New Password box 4 Fill in the newly defined password 4 16 characters in the Confirm Password box 5 Click Apply to execute the new Superuser name and password Note 1 The...

Page 48: ...o your region from the Time Zone drop list 2 To apply the time on your computer to the device select Local Time and click Time Sync button 3 To synchronize the time from a time server select Time Server fill in a time server address in the Time Server box and click Time Sync to execute 4 Click Save to apply your configuration or click Back to abort Note the synchronized time will be applied by nex...

Page 49: ...6 characters Specify a name for the newly added user New password 4 16 characters Enter a username for the new user Confirm Password 4 16 characters Enter the new password again to confirm the password User Description 0 47 characters Fill in a description as a note for the user FTP Access Click Yes to allow this user to access the device with FTP client Click No to deny FTP access Note The userna...

Page 50: ... change username page shows up Fill in the new user name in the New User Name box Click Apply to execute To Add a New User 1 Click the Add button on the user list 2 Define the user properties Note For more information about each item see To Configure a User 49 ...

Page 51: ...3 Click apply to add the new user To delete a user 1 Select the user that you are going to remove from the device Mark the check box of the user 2 Click the Delete button to remove the user 50 ...

Page 52: ...group 1 Click Add button 2 Configure the properties for this group Group Name 0 15 characters Enter a group name as the group ID Note The group name must be started with an alphabet Group Description 0 48 characters Fill in description as a note for the group Authorized Users Select group members by marking the check boxes 51 ...

Page 53: ...lick Undo to reload previous configuration and click Back to return to group list To delete a group 1 Mark the check box of the group that you are going to delete 2 Click Delete to remove the group or click Back to return to group list 52 ...

Page 54: ...up to configure 2 Modify the properties for the group Click Apply to execute the modification click Undo to reload previous configuration or click Back to return to group list Note For more information about the items please see To Add a New Group 53 ...

Page 55: ...ply to execute your settings Port Number The Port number of the FTP server Please fill in a number from 1 to 65535 Time out The allowed time that keeps the FTP server connected with a FTP client The FTP server terminates the connection if the client fails to response during the specified Time Out period Allow Anonymous Allow FTP client to connect with the device without username password authentic...

Page 56: ...llowed to access the device Only the configured IP addresses have the right to access the device 3 Denied Setup the IP addresses that are denied to access the device The IP addresses that are configured are not allowed to access the device Tip For example to prevent the IP address 192 168 1 3 from connecting with the device 1 Select Denied From the IP Access Check drop list 2 Fill the IP address 1...

Page 57: ...d to access the device Only the configured MAC addresses have the right to access the device 3 Denied Setup the MAC addresses that are denied to access the device The MAC addresses that are configured are not allowed to access the device Tip For example to prevent the MAC address D0 E0 7D CD C5 5E from connecting to the device 1 Select Denied From the MAC Access Check drop list 2 Fill the MAC addr...

Page 58: ... name and password are made up for the example There is no such an address and account To start a download task 1 Fill the address you get for downloading files in the Address box ex enter the address http www example com downloads sample_file to the Address box 2 Enter an account name and password in the Account and Password box respectively Ex enter peter in the Account box and 12345 in the Pass...

Page 59: ...t 6 Apply UP P and Printer server function to the device To open the Maintenance page click the Maintenance on the configuration categories list Upload Download Configuration The Upload Download configuration column allows users to backup and download the configuration status of the device Backup the Device Configuration Status 1 Click the Download button 2 The File Download dialogue window pops u...

Page 60: ...atus 2 Click Upload to execute 3 The system restarts automatically to reload your previous configuration Firmware Upgrade To upgrade the firmware click the Browse button to locate the firmware Click the Update button to perform firmware upgrade Note To get new firmware of the device please contact your distributor for more information Restart the System This column allows users to restart the syst...

Page 61: ...nter server function for the device you have to install the ntx_libra tgz file to the device before any configuration To install the file 1 Insert the included CD and click the Browse button Note The Install Menu may auto run Click EXIT to close it 2 Select your CD Rom drive Double click on the Character Set UPNP Printer folder Select the ntx_libra tgz file and click Open to browse the file 3 Clic...

Page 62: ...o construct a Website To activate the WEB server 1 Click Yes to enable 2 Specify a port number from 1 65535 3 Specify a WEB Folder where you place your HTML files Note 1 The WEB server support HTML format only 2 As default the Port 80 can t be setup as the Web Server Port for 80 has been configured as the Administration port 3 We also provide a Website template for you to build up a Website and en...

Page 63: ...ected USB storage device 3 Mount the USB storage to the device USB Storage information Name 1 16 characters Define a name for the USB storage device Note The name is also the folder name after mounting the USB storage to the device For more information to mount the device please see Mount Dismount Your USB Storage to the Device Description The partition order of the USB storage device Note 1 The d...

Page 64: ...anced button 2 Select the device that you are going to format from the drop list 3 Click Yes to perform formatting 4 The system starts formatting It may take several minutes according to the size of your USB storage device Please wait and DO NOT execute other configuration for this device while formatting Mount Dismount Your USB Storage to the Device Please refer to the following procedures to mou...

Page 65: ...h the USB ports may led the printer functioned unsuccessfully 1 Connect the USB cable of your printer to the device Power on your printer 2 Open the GUI and click Maintenance Install the printer server file to the device in the Character uPnP Printer column Note To get information for installing the printer server file please see Character uPnP Printer 3 Click USBÆ Detail you can see the informati...

Page 66: ...click on this icon to proceed 7 The system asks for installing the driver for the printer Click Yes on the warning dialogue windows to proceed 8 Insert your CD that came with your printer Click the Have Disk Button 9 Browse to the driver in your CD Click Open to browse the driver Tip The correct driver is usually the file with the product name in inf format 65 ...

Page 67: ...10 Click the OK button to start driver installation 66 ...

Page 68: ...y for use now Clean Printer Job Queue The Clean Printer Job Queue allows users to clean the pending print jobs that wait for printing To perform cleaning printer job queue click the Execute button and click Yes to confirm 67 ...

Page 69: ...ter to your NAS Those back upped files are going to be compressed as zip format in your NAS 1 Double click the shortcut on your desktop 2 Click the icon on system tray The EZIP Backup window pops up You may click the button to close this program or click the button to minimize this window to system tray 68 ...

Page 70: ...he back upped files 5 Fill in a user name and password for accessing this folder Select the time that you are going to execute backup Click Setting Apply Note You may also mark the Disable Schedule Backup checkbox to disable EZIP Backup to backup your files by schedule 6 Click the Apply button on the up right corner of the window 7 Click the button to start backup To restore a back upped file to y...

Page 71: ...rmat it with our HD Format tool The partition format of HD is not EXT3 ex NTFS Please format it with the provided Format tool The HD maybe broken Please change another HD and try again 4 I use Device as a Web FTP server but the users that outside the LAN can t access it Ans For WAN users to get access to the FTP or WEB server you should link the device to a router with appropriate configuration Pl...

Page 72: ...og on again To see the folders of the connected USB storage device you have to mount it to the NAS first To get instruction mounting your USB storage device please see Mount dismount your USB storage to the device 7 There are unrecognizable characters as the file name Ans Verify if the Unicode file is loaded to the device successfully To get instruction loading the file please see Character Set UP...

Page 73: ...ce One 10 100 1000 Mbps RJ 45 Ethernet port One Default Button Connection speed 10 100 1000 Mbps Support Hard Diskette One removable 3 5 external HD ATA Diagnostic LEDs Power Green HDD ACT Amber USB I Green USB II Green LINK ACT Green Dimensions 220 L x 132 W x 60 H mm Operating Temperature Operating 0 40 Storing 10 65 Power Supply DC 12V 3A External power adapter Certification FCC CE VCCI Class A...

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