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6.0 TROUBLESHOOTING:
I did a test and my FreezeAlarm is
not calling out to the programmed
phone numbers.
Double check that all phone numbers
are entered correctly. Did you
include a “1” or area codes if
necessary? Check the phone line
connection. Is the phone cord plugged
into the FreezeAlarm and wall jack
correctly? Do you have a single line
telephone line? If doing a test, did
you get the FreezeAlarm to go into
alarm? Is the red alarm light on? If
not, re-do the test based on the
procedure outlined in the manual.
The FreezeAlarm is not responding
when I press the keys on my touch-
tone phone.
Check to make sure your phone is set
to the tone mode so key presses are in
touch-tone mode. Try pressing the
keys for different lengths of time –
either longer presses or very short
presses. Press slowly with ½ second
breaks between key presses. If this
still does not work, try another phone
or dial in remotely to program.
I cannot cancel the alarm call-out
because my FreezeAlarm does not
answer.
Either the phone lines are down or the
power is out and the battery has died
preventing the FreezeAlarm from
answering the phone. It is also
possible the unit has locked up due to
a power surge or spike. Do a hard
reset as described below.
I am receiving false alarms.
The FreezeAlarm’s temperature
sensor is accurate to within 3°F of the
actual temperature. Your sensor may
be too close to a cold window or other
colder spot at the monitored location.
You may also have the temperature on
your thermostat set too close to the
temperature alarm setpoint on your
FreezeAlarm. Either change the
thermostat setting or your
temperature alarm setpoint so there is
a 5 degree difference in temperature.
