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Installation Guide

Avigilon™ H4 HD Dome Camera Models:

H4A-D1, H4A-D1-IR, H4A-D2

Summary of Contents for H4A-D

Page 1: ...Installation Guide Avigilon H4 HD Dome Camera Models H4A D1 H4A D1 IR H4A D2 ...

Page 2: ...gilon for more information l Installation must be performed by qualified personnel only and must conform to all local codes l This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Source with output rated 12 VDC or 24 VAC 7 W min 9 W min for IR model or Power over Ethernet PoE rated 48 VDC 7 W min 9 W min for IR model l Any external power supply c...

Page 3: ... to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures l Reorient or relocate the receiving ante...

Page 4: ...vations with patents issued in the United States of America and other jurisdictions worldwide http www avigilon com patents Unless stated explicitly and in writing no license is granted with respect to any copyright industrial design trademark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published covering the ...

Page 5: ... 10 Mounting the Dome Camera Using the Side Cable Entry Hole 10 Mounting the Dome Camera to an Electrical Box 10 Connecting Cables 11 Optional Using the USB Wifi Adapter 12 Assigning an IP Address 12 Accessing the Live Video Stream 12 Aiming the Dome Camera 12 Optional Configuring SD Card Storage 13 Installing the Dome Cover 13 Zooming and Focusing the Dome Camera 14 Configuring the Camera 14 For ...

Page 6: ...Setting the IP Address Using the ARP Ping Method 21 Cleaning 22 Dome Bubble 22 Body 22 Specifications 23 Limited Warranty and Technical Support 25 vi ...

Page 7: ...Overview Cover View 1 Dome cover Vandal proof dome cover 2 Tamper resistant screws Torx captive screws to fix the dome cover to the base 3 Sidewall plug Covers the side cable entry hole Overview 1 ...

Page 8: ...1 Cable entry hole An entry hole for the cables required for camera operation 2 Mounting holes Mounting points for the camera 3 Wall plate mounting screws Screws to attach the camera to the wall plate 2 Bottom View ...

Page 9: ... mounting points Points for mounting the camera to the wall plate 3 Electrical box mounting holes Holes for mounting the wall plate to an electrical box The wall plate supports four configurations A UK standard single gang box B Octagon gang box C 4 gang box D US standard single gang box WallPlate View 3 ...

Page 10: ...Base View 1 Lanyard Connects to a lanyard hook on the dome cover 4 Base View ...

Page 11: ...ccepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 4 Connection status LED Provides information about camera operation For more information see LED Indicators on page 19 5 Serial number tag Device information product serial number and part num...

Page 12: ...epts a micro USB to USB adapter Only required when using the Avigilon USB Wifi Adapter 4 I O connector block Provides connections to external input output devices 5 Tilt lock thumb screws Provides a locking mechanism for the image tilt adjustment 6 Pan lock thumb screw Provides a locking mechanism for the image pan adjustment 6 Rear View ...

Page 13: ...IR View IR Illuminator Ring Provides scene illumination in the IR spectrum The IR illuminator ring is not included with all models IRView 7 ...

Page 14: ...5 grommet piercing Cap l 4 screws and anchors for solid walls l Wall plate Installation Steps Complete the following steps to install the camera Removing the Dome Cover 9 Mounting and Aiming Video Analytics Cameras 9 Inserting Cables through the Sealing Grommet 9 Mounting the Dome Camera 10 Connecting Cables 11 Optional Using the USB Wifi Adapter 12 Assigning an IP Address 12 Accessing the Live Vi...

Page 15: ...inimize the physical movement of the camera after installation For more details see Designing a Site for Video Analytics The document is available in the eDocs app and on the Avigilon website Inserting Cables through the Sealing Grommet Depending on where you are installing the camera you may need to pull the required cables through the sealing grommet included with the camera when using a cable e...

Page 16: ...t Use this procedure if the mounting surface cannot be easily cut or when cables must be brought along the outside of the mounting surface 1 Use the mounting template to drill four mounting holes and to cut the conduit to the correct length 2 Pull the required cables through the conduit 3 Optional Mount the wall plate on the rear of the camera using the wall plate mounting screws 4 Drive four scre...

Page 17: ...ntacts relays etc connect the devices to the I O connector block 2 If an external microphone needs to be connected to the camera connect the device to the camera A V connector For more information see Connecting to Microphones Speakers and Video Monitors on page 17 3 1 0 and 2 0 megapixel models only If an external video monitor needs to be connected to the camera connect the device to the camera ...

Page 18: ...from a DHCP server it will use Zero Configuration Networking Zeroconf to choose an IP address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface using the USB Wifi Adapter For more information see Optional Using the USB Wifi Adapter above l Camera s web browser interface http ca...

Page 19: ... card slot It is recommended that the SD card have a capacity of 8 GB or more and a write speed of class 6 or better If the SD card does not meet the recommended capacity or write speed the recording performance may suffer and result in the loss of frames or footage 1 Insert an SD card into the camera CAUTION Do not force the SD card into the camera or you may damage the card and the camera The SD...

Page 20: ...isplay settings to zoom and focus the camera a Use the zoom buttons to zoom the camera in or out b Click Auto Focus to focus the camera c If the preferred focus was not achieved use the focus near and far buttons to adjust the focus Configuring the Camera Once installed use one of the following methods to configure the camera l If you have the USB Wifi Adapter you can access the mobile web interfa...

Page 21: ...s web browser interface For more information see the Avigilon H 264 Web Interface User Guide For More Information Additional information about setting up and using the device is available in the following guides l Avigilon Control Center Client User Guide l Avigilon High Definition H 264 Web Interface User Guide l Avigilon Camera Configuration Tool User Guide l Avigilon USB Wifi Adapter System Use...

Page 22: ...es Do not nick or damage the wires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the camera WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class ...

Page 23: ...supports line level mono audio input 1 0 and 2 0 megapixel models can also be connected to an external monitor through the same A V connector The video output signal is determined by the camera flicker control setting When the camera flicker control is set to 60 Hz the video output signal is NTSC When the flicker control is set to 50 Hz the video output signal is PAL Use the camera web browser int...

Page 24: ...Figure 2 Mini jack audio video connector 1 Audio IN 2 Composite Video OUT 3 GND 4 Audio OUT 18 Connecting to Microphones Speakers and Video Monitors ...

Page 25: ...tion Status LED Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but is not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or ...

Page 26: ...f you have video recorded to the SD card be aware that resetting the camera will not affect the recorded video Figure 3 The firmware revert button on the dome camera 1 Ensure the camera is powered on 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 Release the button after three seconds CAUTION Do not apply excessive force Inserting the tool too f...

Page 27: ...efinition H 264 Web Interface User Guide 1 Locate and copy down the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the C...

Page 28: ...er prints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting into the lens Body l Use a dry or lightly dampened cloth to clean the camera body Do not use strong or abrasive d...

Page 29: ... descriptions not available with third party VMS Device Management Protocols SNMP v2c SNMP v3 Security Password protection HTTPS encryption digest authentication WS authentication user access log 802 1x port based authentication Streaming Protocols IPv4 HTTP HTTPS SOAP DNS NTP RTSP RTCP RTP TCP UDP IGMP ICMP DHCP Zeroconf ARP RTP UDP RTP UDP multicast RTP RTSP TCP RTP RTSP HTTP TCP RTP RTSP HTTPS ...

Page 30: ...P model 40 C to 50 C 40 F to 122 F Storage Temperature 10 C to 70 C 14 F to 158 F Humidity 0 95 non condensing Certifications Certifications UL cUL CE ROHS WEEE RCM KC EAC Safety UL 60950 1 CSA 60950 1 IEC EN 60950 1 IEC 62471 IR option only Environmental IK10 Impact Rating Electromagnetic Emissions FCC Part 15 Subpart B Class B EN 55022 Class B IC ICES 003 Class B EN 61000 6 3 EN 61000 3 2 EN 610...

Page 31: ...agents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to operate properly In no event shall Avigilon be liable for any indirect incidental special consequential exemplary or punitive damages whatsoever including but not limited to damages for loss of profi...

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