background image

 

For easy future reference during technical support and service, it is recommended that 
you write your purchase date and the “date code” of the unit in the spaces below.  The 
“date code” can be found on the bottom instruction label on the FreezeAlarm unit itself.   
You will also need a four digit security code.  This is used to prevent unauthorized 
remote access to your FreezeAlarm.  The factory default security code is 9999.  You 
may keep this or change it to your unique code.  Your security code must contain four 
numeric digits. 
 

 

Purchase Date: ___________________ 

  

 

 

 

 

Date Code: ______________________ 

 

 

 

 

 

Security Code: ___________________ 

 

 

 
Technical Support: 

Monday-Friday, 8am to 5pm, Central Time 

 

Phone:  800-880-6000 

 

Email:  [email protected] 

 

Web:  www.controlproductsonline.com 

 
 
 
 
 

Every effort has been made to ensure the information in this user manual is complete, 
accurate and up-to-date.  Emerson Control Products, Inc. assumes no responsibility for 
results of errors in this manual nor can it guarantee that changes in equipment made by 
other manufacturers and referred to in this manual will not affect the operation or 
intended use of the FreezeAlarm.   
 
 
 
 
 

Copyright © 2017 by Emerson Control Products Inc. 

Document 42420002G – Revision G 

FreezeAlarm is a trademark of Emerson Control Products Inc.   

Touch Tone® is a registered trademark of AT&T 

 

This manual may not be reproduced, modified 

or distributed without permission from Emerson Control Products Inc.

Summary of Contents for FreezeAlarm FA-I-CCA

Page 1: ...rogrammed phone numbers temperature alarm setpoints and security code information even when the power is out or the back up battery is either dead or removed The Intermediate FreezeAlarm comes standard with the following sensors Temperature sensor This sensor comes on a cord that can be extended up to 100 feet 30 5 m from the base unit The sensor can detect temperatures from 66 F to 302 F 55 to 15...

Page 2: ..._____ Technical Support Monday Friday 8am to 5pm Central Time Phone 800 880 6000 Email cpi customerservice emerson com Web www controlproductsonline com Every effort has been made to ensure the information in this user manual is complete accurate and up to date Emerson Control Products Inc assumes no responsibility for results of errors in this manual nor can it guarantee that changes in equipment...

Page 3: ...g into your FreezeAlarm to check status and change program settings 16 3 3 Use of an Answering Machine or Voice Mail at the Monitored Location 17 3 4 What happens during an alarm 18 3 5 How to Cancel the Alarm Call Out and reset your FreezeAlarm 19 3 6 Replacing the Back Up Battery 22 3 7 Disconnecting the FreezeAlarm for seasonal storage 22 4 0 Other Installation Notes 4 1 Answering machines at t...

Page 4: ... with the FreezeAlarm but is available at most hardware stores IT IS CRITICAL THAT YOU TEST YOUR FREEZEALARM to make sure the unit calls out during an alarm condition Follow the test procedure on page 15 1 1 Operating Environment The Intermediate FreezeAlarm should operate in a dry clean area that is near an AC power outlet and a telephone wall jack The FreezeAlarm is designed to operate in temper...

Page 5: ...e a phone plugged into this jack Phone Jack Plug in the supplied telephone cord here The other end plugs into your telephone wall jack or through a surge suppressor that has the ability to protect the phone line See the connections section later in the manual for more details Dip Switches There are seven dip switches that are used to select various features and functions of your FreezeAlarm Note t...

Page 6: ...rdless phone should work but if you encounter problems locate a wired phone or program your FreezeAlarm remotely by dialing into it using a cell phone or a phone from another location You only need this phone to program the FreezeAlarm locally After programming is completed this phone is unplugged from the FreezeAlarm and is not needed for the FreezeAlarm to operate 6 If you wish to use one teleph...

Page 7: ...t have Touch Tone dialing capability at the monitored location UP pulse dialing DOWN tone dialing 2 Power Alarm Monitoring you can turn this feature off or on with this switch If you do not wish to ever receive an alarm phone call related to a power failure put switch in the UP position UP Power alarm monitoring is OFF DOWN Power alarm monitoring is ON 3 Call Out Frequency When the FreezeAlarm goe...

Page 8: ...F or C UP C DOWN F 7 Rise or Fall The FreezeAlarm can call out if the temperature gets too low or too high This switch tells the FreezeAlarm to go into temperature alarm if the temperature rises above or falls below your desired temperature alarm setpoint UP Calls out on a temperature rise DOWN Calls out on a temperature fall 1 5 Connecting Cords Sensor and Battery 1 Connect the temperature sensor...

Page 9: ...ons and want to get your FreezeAlarm up and running quickly follow the steps below This provides a quick method to program up to three call to phone numbers into your FreezeAlarm in just a few minutes You should program at least one call to telephone number into your FreezeAlarm for proper operation Check the factory defaults if you need to change any other settings as they are not discussed in th...

Page 10: ...e the unit answers incoming ring count 5 rings Number of minutes the power should be out before calling with a power alarm 60 Greeting Message Hello this is your automated monitoring system Alarm Message Hello this is your automated monitoring system There is an alarm condition at your remote monitored location The following alarms exist or have existed recently IMPORTANT WARNING After Programming...

Page 11: ...hould be tested to ensure they are programmed correctly and that the FreezeAlarm works properly with your phone line Deleting Call To Phone Numbers To delete any one of the phone numbers 1 From the phone number menu select the phone number you wish to delete 1 2 or 3 The FreezeAlarm will play the current telephone number 2 Press 0 zero to change the phone number 3 Instead of entering a phone numbe...

Page 12: ...larm message Review or Program the Number of Rings Before the Unit Answers Menu Option 4 This is also referred to as the incoming ring count When you call your FreezeAlarm from a remote location the FreezeAlarm will be waiting to hear a specified number of rings before it picks up You can select the number of rings you wish the FreezeAlarm to hear before it will pick up Through this menu option yo...

Page 13: ...machine or voice mail you may record a message that indicates this machine does not accept messages and requests the caller to try back later If you do not record a separate Greeting Message the factory default message is Hello this is your automated monitoring system Alarm Message This is played whenever the FreezeAlarm calls out with an alarm It will precede the factory alarm messages so it can ...

Page 14: ...t operate as a regular telephone If you want to share a phone with your FreezeAlarm in the same wall jack you will need a telephone jack line splitter See the Connecting Cords Sensor and Battery section on page 8 for more information 3 Pick up the handset on your Programming Phone The FreezeAlarm will begin talking to you with the Main Menu Main Menu You are now in the main menu For current status...

Page 15: ...the main menu enter your four digit security code followed by the pound key If alarm conditions do exist when you call into your FreezeAlarm the FreezeAlarm will play any alarm conditions present at that time instead of the above message See the section What Happens During An Alarm for more details on what to do if this message is playing You can still continue to remotely program the unit even if...

Page 16: ...o phone numbers have been called successfully you must still cancel the alarm call out Make sure the temperature sensor is out of the ice and at room temperature again To cancel the alarm and reset the FreezeAlarm flip the front toggle switch to the STANDBY position and then again back to the ON position The red alarm light on the front of the FreezeAlarm should go out Your FreezeAlarm is now read...

Page 17: ...stem Or you will hear your custom greeting message that was recorded earlier The current temperature is degrees the power is on or off and the battery is at volts There are no alarm conditions occurring at this time To access the main menu enter your four digit security code followed by the pound key 3 You can either hang up or go into the main menu by entering your four digit security code To Rem...

Page 18: ...ace two calls to your monitored location a On the first call let the phone ring two or three times and then hang up before your answering system answers The FreezeAlarm will remember those first two or three rings in memory for the next three and a half minutes b On your second call let the phone ring another two or three times Your FreezeAlarm will answer first because it remembered the first two...

Page 19: ...umbers until the alarm call out has been canceled Multiple Alarms It is possible to receive multiple alarm calls from your FreezeAlarm even if you believe you have canceled one of the alarms Here are some examples Example 1 If you receive a power out alarm and cancel that alarm call out your FreezeAlarm will still be running on back up battery power until the power is restored It is conceivable th...

Page 20: ...to the call to phone numbers you can simply switch the front toggle switch to STANDBY mode and then back again to the ON position This is a physical reset that can only be done at the monitored location You will see the red ALARM light go off when you reset the FreezeAlarm in this fashion Doing this does not erase any programmed phone numbers security codes or other settings Those settings will be...

Page 21: ...n answering machine or voice mail read the section Use of an Answering Machine or Voice Mail at the Monitored Location on page 17 before proceeding Follow this procedure 1 Call your monitored location s phone number where the FreezeAlarm is located 2 When the FreezeAlarm answers you will hear the following Hello this is your Automated Monitoring System Or you will hear your custom alarm message th...

Page 22: ... a current status and then an opportunity to enter the main menu 3 6 Replacing the Back Up Battery When the battery requires replacing we highly recommend replacing it with a new 9 volt lithium battery Follow this procedure to change the back up battery 1 Switch the front toggle switch to the STANDBY position 2 Remove the old battery and insert the new battery 3 Switch the front toggle switch back...

Page 23: ...e that if you are extending sensors outdoors and or underground consideration should be given to using shielded wire inside metal conduit Both shield and conduit should be connected to a ground This helps prevent stray voltage from interfering with the sensor s signal 4 3 Extending the Phone Cord Length You may use a longer telephone extension cable to place the FreezeAlarm unit at a further dista...

Page 24: ...leted the programming functions you can reset your phone back to pulse mode 2 I have to dial 9 before I can make a phone call Can I do this Generally the FreezeAlarm should be able to dial 9 or any other sequence of numbers during a phone call If you need to dial a number to get an outside line or a dial tone it is recommended you program in a 9 followed by a pause This will allow the phone system...

Page 25: ...either longer presses or very short presses Press slowly with second breaks between key presses If this still does not work try another phone or dial in remotely to program I cannot cancel the alarm call out because my FreezeAlarm does not answer Either the phone lines are down or the power is out and the battery has died preventing the FreezeAlarm from answering the phone It is also possible the ...

Page 26: ...epeated cancellations This means your FreezeAlarm is in STANDBY mode There may be fluctuating temperature or power status that is causing the unit to reset almost immediately and then call back Another possibility is the unit is locked up and for some reason it resets and calls out even when the alarm call out has been previously cancelled If this occurs go into the programming menu and delete the...

Page 27: ...th the Product we encourage you to return the unused Product for a full refund within 30 days of purchase Thank you for your understanding One Year Limited Warranty Emerson Control Products Inc warrants its product to be free from defects in material and workmanship under normal use for one year and is not responsible for consequential damages or installation costs of any nature In the event that ...

Page 28: ...id to Emerson Control Products 1724 Lake Drive West Chanhassen MN 55317 Emerson Control Products will at its option either repair or replace the product free of charge and return the repaired unit or replacement unit at the lower cost shipping prepaid Products returned for credit are subject to a 25 restocking charge Returns resulting from errors by the seller are not subject to this charge All re...

Page 29: ...mpany may request that you disconnect the equipment until the problem is resolved The FreezeAlarm should be repaired only by Emerson Control Products or an authorized service representative Contact Emerson Control Products for the nearest authorized service representative Connection to party line service is subject to state tariffs Contact the state public utility commission public service commiss...

Page 30: ...nditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their o...

Page 31: ...egrees To change press zero or press one to return to the programming menu Enter the temperature alarm setpoint followed by the pound key The security code is currently xxxx To change press zero or press one to return to the programming menu Enter your four digit security code followed by the pound key The number of rings before the unit answers is currently xx To change press zero or press one to...

Page 32: ...Present NOTE If there is a personal greeting message recorded the Freeze Alarm would answer as follows Personal message The current temperature is xx degrees To cancel the alarm call out enter your four digit security code followed by the pound key Incorrect security code Enter your four digit security code followed by the pound key Incorrect security code Enter your four digit security code follo...

Page 33: ...e is an alarm condition at your remote To cancel the alarm call out enter your four digit security code followed by the pound key Incorrect security code Enter your four digit security code followed by the pound key Incorrect security code good bye The alarm callout is now canceled To return to the main menu press 1 otherwise hang up You are now in the main menu Incorrect security code NOTE Only p...

Page 34: ...34 Emerson Control Products Inc Chanhassen Minnesota USA Document 42420002G ...

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