CHAPTER 14: Troubleshooting
www.emachines.com
180
The printer is on but will not print
■
Check the cable between the printer and your computer. Make sure that
it is connected to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
■
Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that
you have selected it in the printer setup.
To set a default printer:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window
opens. If your Control Panel is in Category View, click
Printers and
Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and
Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click
Set as Default Printer
.
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window
opens. If your Control Panel is in Category View, click
Printers
and Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and
Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline
, click
Use
Printer Offline
to clear the check mark.
Help and Support
For more information about
troubleshooting, click
Start,
then click
Help and Support.
Type the keyword
printer troubleshooter
in the Search
box, then click the arrow.
■
Wait until files have been printed before sending additional files to the
printer.
■
If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.
Summary of Contents for H3120
Page 21: ...CHAPTER 2 Getting to Know Your Computer www emachines com 14 ...
Page 31: ...CHAPTER 3 Using Your Computer www emachines com 24 ...
Page 47: ...CHAPTER 4 Using Windows XP www emachines com 40 ...
Page 55: ...CHAPTER 5 Using the Internet www emachines com 48 ...
Page 116: ...CHAPTER 10 Protecting Your Computer Hardware security Data security Security updates ...
Page 149: ...CHAPTER 12 Maintaining Your Computer www emachines com 142 ...
Page 172: ...CHAPTER 14 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support ...
Page 203: ...Index www emachines com 196 ...
Page 223: ...CHAPITRE 2 Faites connaissance avec votre ordinateur www emachines com 14 ...
Page 233: ...CHAPITRE 3 Utilisation de votre ordinateur www emachines com 24 ...
Page 257: ...CHAPITRE 5 Utilisation d Internet www emachines com 48 ...
Page 374: ...CHAPITRE 14 Dépannage Directives de sécurité Premières étapes Dépannage Support par téléphone ...
Page 405: ...Index www emachines com 196 ...
Page 406: ...8511128 MAN EM HW REF GDE FRCA R0 ...