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Failure
Problem
Solution A
Solution B
The LED does not
come on when unit is plugged
in.
No power supplied.
Check to see if plug is secured
tightly in outlet and that outlet
is working.
Power board and display
board connection failure.
Call technican
Power board is damaged.
Replace the accessory power
board.
The display board is
damaged.
Replace the display board.
Some buttons do not work, or
the LED display is not working
normally.
The display board is
damaged.
Replace the display board.
The cooking mode indicator
comes on, but heating does
not start.
Hob temperature is too high.
Ambient temperature may be
too high. Air intake or air vent
may be blocked.
There is something wrong
with the fan.
Check whether the fan runs
smoothly:
if not, replace the fan.
The power board is damaged. Replace the power board.
Heating stops suddenly
during operation and the
display flashes “u”.
Pan type is wrong.
Use the proper pot (refer to
the instruction manual).
Pan detection circuit is
damaged, replace the power
board.
Pot diameter is too small.
Cooker has overheated
Unit is overheated. Wait for
temperature to return to
normal.
Push “ON/OFF” button to
restart unit.
Heating zones on the same
side (such as the first and the
second zone) indicate “u” .
Power board and display
board connection failure.
Check the connection.
The display board of
communicating part is
damaged.
Replace the display board.
The main board is damaged.
Replace the power board.
Fan motor sounds abnormal.
The fan motor is damaged.
Replace the fan.
2) Specific failure & solution
The above is intended to help with troubleshooting and identifying common failures.
Please do not disassemble the unit by yourself to avoid any danger or damage to the induction hob.
