Water is leaking.
• Unlplug dispenser, remove bottle and replace it.
No water is coming from the spout.
• Make sure the bottle is not empty. If empty, replace it.
• Make sure to completely depress the pushbutton controls.
Cold water is not cold.
• It takes up to one hour after setup to dispense cold water.
• Make sure the power cord is properly connected to a working outlet.
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Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser.
• Make sure green power switch on back of dispenser is ON.
Hot water is not hot.
• It takes 15-20 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a working outlet.
• Make sure red power switch on back of dispenser is ON.
Nightlight is not working.
• Make sure the power cord is properly connected to a working outlet.
• Make sure the nightlight power switch on the back of the dispenser is ON.
Dispenser is Noisy.
• Make sure the dispenser is positioned on a level surface.
Troubleshooting
1000003844 (REV. A - 03/17)
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