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ENVIROHEAT 

Heat Pump Water Heater 
Operation and Installation Manual 
 
 
 
 
Models: 
200EH1-14 
250EH1-14 
200EH1-5 
250EH1-5 

 

 

 

 

 

 

 

 

 

 

Please read this manual carefully prior to 
 the use of this water heater. 

The appearance of the water heater given 
in this manual is for reference only. 

Summary of Contents for 200EH1-14

Page 1: ...ter Operation and Installation Manual Models 200EH1 14 250EH1 14 200EH1 5 250EH1 5 Please read this manual carefully prior to the use of this water heater The appearance of the water heater given in this manual is for reference only ...

Page 2: ...ON RELIEF VALVE 13 IMPORTANT SAFETY INFORMATION 14 PIPING INSTALLATION DIAGRAM 14 ELECTRICAL CONNECTIONS 15 ELECTRICAL PROTECTION PRECAUTIONS 15 OFF PEAK POWER SIGNAL WIRE CONNECTION ERROR BOOKMARK NOT DEFINED WIRING DIAGRAM 15 COMMISSIONING CHECK LIST 16 OPERATION AND FUNCTIONS 17 DISPLAY 17 FUNCTIONS AND PROTECTIONS 17 DESCRIPTION OF SYMBOLS 18 INSTALLER SETTINGS 19 TROUBLESHOOTING 20 HOT WATER ...

Page 3: ... children infirm persons or persons lacking relevant skill or experience without suitable supervision Children should be supervised to ensure they do not play with hot water taps or the water heater The unit must be installed by a licensed trade person and in accordance with This Installation Maintenance Guide AS NZS 3500 4 National Plumbing and Drainage Code Hot Water Supply Systems Acceptable Sol...

Page 4: ...fter being laid down shall be kept in an upright position for more than 4 hours before starting up This symbol on the product or on its packaging indicates that this product is not to be treated as regular household waste Instead it must be taken to a recycling collection point for electrical and electronic equipment By properly disposing of this product you are contributing to the preservation of...

Page 5: ... compressor As the pressure of the refrigerant increases so does its temperature The heated refrigerant runs through a condenser coil within the storage tank transferring heat to the water stored there As the refrigerant delivers its heat to the water it cools and condenses and then passes through an expansion valve where the pressure is reduced and the cycle starts over ...

Page 6: ... 6 17h Default temperature setting 55 55 55 Temperature setting range with heater 35 75 35 75 35 75 Max working pressure of refrigerant 0 8 2 8MPa 0 8 2 8MPa 0 8 2 8MPa Refrigerant type weight R134a 0 9kg R134a 0 9kg R134a 0 9kg Sound power level 57dB 57dB 58dB STC Zone Zone 1 4 Zone 5 Zone 1 4 Ambient temperature operating range 7 35 1 7 35 1 7 35 1 Dimensions Water inlet and outlet connection G3...

Page 7: ...User Manual HP M3 r3 DN 1 rev2019 03 Page 6 Overall Dimensions ...

Page 8: ...sed to provide switching signals to the boiler This signal can start or stop the boiler s power supply Off peak power signal wire It is used to receive off peak power signal from electric power supply company This signal can start or stop the heat pump s power supply if you have selected ECO mode Power cable It is used to provide power to the heat pump water heaters ...

Page 9: ...vant regulations Ensure that there is adequate ventilation around the water heater do not install in an enclosed space Make sure there is sufficient space left for installation and maintenance Ensure there is no strong electromagnetic interference around that may affect control functions Ensure there is no sulphur gas or mineral oil existing at the installation place which may cause corrosion of the ...

Page 10: ...User Manual HP M3 r3 DN 1 rev2019 03 Page 9 Installation Dimensions ...

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Page 12: ...e and licenses authorised by Southern Cross Water Heating Pty Ltd Group Australia Pty Ltd to conduct the work It is imperative that installers adhere to Occupational Health and Safety Guidelines at all times The installer is responsible for their safety and the safety of those around them Water Quality Water supply from an unfiltered water source that may be highly conductive or have a high minera...

Page 13: ...more than 10 kW including the electrical element Where greater input is required a pressure and temperature relief valve with a higher kW rating is to be fitted to the storage tank Where stove coils are used for supplementary heating the water must be connected in an open vented manner Refer to Australian Standard AS3500 for more details on acceptable connection solutions ...

Page 14: ...reducing valve that complies with AS1357 must be fitted to the inlet of the hot water system This is essential to safeguard the appliance and ensure correct operation A breach of this requirement may void the warranty in the event of damage caused by excessive pressure Pressure Temperature Relief Valve Remember this valve can discharge very hot water so carefully consider its location Never discha...

Page 15: ...elevant skill or experience without suitable supervision Children should be supervised to ensure they do not play with hot water taps or the water heater If the hot water system is not used for two weeks or more a quantity of hydrogen gas which is highly flammable may accumulate in the water heater To dissipate this gas safely it is recommended that a hot tap be turned on for several minutes at a s...

Page 16: ...d Do not operate this water heater without the electrical thermostat and over temperature cut out in the circuit Water heaters shall be equipped with a dedicated power line and residual current circuit breakers The action current shall not exceed 30 mA The cross sectional area of the cable used for electrical connection shall be 1 5mm or greater If a power cable is damaged it shall be replaced by ...

Page 17: ...ed to suitable drain Check that all plumbing connections including piping valves and fittings are properly installed and free of leaks The system is completely filled with water and all air is drained from the tank and piping The tempering valve has been installed per manufacturer s instructions and the output water temperature is in the range required by local authorities The condensate drain lin...

Page 18: ...fter approximately 10 minutes D Automatic defrosting function The defrost mode is automatically activated if the outdoor temperature is too low and the compressor has been running continuously for a period of time E Overload protection The working load of the compressor will be large if the temperature is high in summer In order to meet the hot water requirements of users and to lengthen service l...

Page 19: ...ed in the installer settings ECO off peak mode In this mode priority is given to using heat pump There are two settings can be set in the installer settings 1 timer refer to LP parameter 2 switch on a signal from the power company Holiday mode Set according to the vacation dates in advance to prepare hot water For example you leave home for vacation on January 1st and return home on January 5th The...

Page 20: ...ly set off peak time 02 switch signals by power companies 01 01 02 Avoiding Legionella This parameter is used to activate the legionella protection mode Once every 7 days all domestic hot water is heated to 65 ON ON OFF Auxiliary Heating 1 corresponds to electrical back up 2 corresponds to electrical and boiler back up 3 corresponds to electrical and solar back up 1 1 2 3 Boiler output signal type ...

Page 21: ...ng the heating cycle of the system The water discharge is water expanding due to the heating process Normally the discharge will be less than 10 litres per day The pressure temperature valve located on the storage tank may also release a small expansion discharge It is normal for the Expansion Control Valve ECV to drip water when heating If there is a discharge of more than 10 litres per day from ...

Page 22: ... temperature is 85 E2 Fault of the inner tank temperature sensor If a short circuit or circuit break occurs to the sensor E3 Fault of the ambient temperature sensor If a short circuit or circuit break occurs to the sensor E4 Fault of the evaporator temperature sensor If a short circuit or circuit break occurs to the sensor E5 Fault of the air outlet temperature sensor If a short circuit or circuit...

Page 23: ...lve 4 Disconnect the cold water supply pipe connection to the tank 5 Fit a flexible drain pipe to the cold connection at the tank Place the open end of the drain hose in a location where it is safe for the hot water to drain away from the tank 6 Manually open the pressure temperature relief valve which will allow air into the tank and the water within the tank will flow out via the flexible drain pip...

Page 24: ...on may cause poor condensate flow or rick the accumulation of water in the heat pump plastic base Cleaning the evaporator The evaporator is an integral to the optimum performance of the appliance The fins on the evaporator are very sharp Use caution to prevent injury Do not damage the fins as this will affect the performance of the appliance It is recommended to clean the evaporator fins once ever...

Page 25: ...he initial point of contact for all Warranty claims is the Enviroheat Dealer from whom the Product was purchased All warranty claims must be reported to Enviroheat no later than 14 days from the date the fault is reported to the Enviroheat Dealer All terms of this warranty are effective from the date of installation of the Product and the attending service person reserves the right to verify this ...

Page 26: ...ould the Product be installed in a regional location where regular flushing is required due to sediment build up the drain cock for flushing must be fitted at the time of installation at customer expense A warranty will apply to rain water tanks as alternative water supply ONLY in circumstances where rain water is filtered and free of any physical or sediment debris and water quality does not exce...

Page 27: ...nty Labour Warranty Tank Cylinder 5 year 3 year Compressor 3 year 1 year Electrical element 1 year 1 year Sacrificial anode PTR valve ECV 1 year 1 year Installer supplied valves and fittings N A N A Warranty Terms Warranty Exclusions The following exclusions may cause the warranty to become void and may incur a service charge and cost of parts that may be required 1 Accidental damage failure due t...

Page 28: ... goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure OH S Disclaimer Enviroheat and its Authorised Dealers work with and recommend various installation and plumbing companies to install test and certify correct operation of solar hot water systems or the Product Enviroheat is a supplier of systems only Each installation must b...

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