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Chapter6Troubleshooting
Chapter 6 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
6-1. No picture
Problem
Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedproperly.
• Turnthemainpowerswitchon.
• Press .
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightinggreen.
• Increase“Brightness”,“Contrast”,and/or“Gain”in
theAdjustmentmenu(see
).
• Powerindicatorislightingorange.
• Switchtheinputsignal(see
).
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• WhenthePresenceSensorissetatavaluefrom“Level-1”
to“Level-4”,themonitormayhaveshiftedtothepower
savingmode.Comeneartothemonitor.
• Powerindicatorflashesorangeandgreen.
• ThereisaprobleminthedevicethatusesDisplayPort
connection.Solvetheproblem,turnoffthemonitor,and
thenturnitonagain.Refertotheuser’smanualofthe
devicethatusesDisplayPortconnectionfordetails.
2. The message below appears.
Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignal(see
).
