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Chapter6Troubleshooting
Chapter 6 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
6-1. No picture
Problem
Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedproperly.
• Press .
• Turnthemainpowerswitchon.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingblue.
• Increase“Brightness”and/or“Gain”intheAdjustment
menu(see
“Toperformadvancedadjustments”(page18)
).
• Powerindicatorislightingorange.
• Switchtheinputsignalwith
.
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• Powerindicatorflashesorangeandblue.
• ThedevicethatisconnectedusingDisplayPort/HDMI
haveaproblem.Solvetheproblem,turnoffthemonitor,
andthenturnitonagain.RefertotheUser’sManualof
theoutputdeviceforfurtherdetails.
2. The message below appears.
Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignalwith
.
• Themessageshowsthattheinputsignalisout
ofthespecifiedfrequencyrange.(Suchsignal
frequencyisdisplayedinmagenta.)
Example:
fD: DotClock
fH: HorizontalScanFrequency
fV: Verticalscanfrequency
• CheckwhetherthePCisconfiguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see
“2-1.CompatibleResolutions”(page15)
).
• RebootthePC.
• Selectanappropriatesettingusingthegraphicsboards
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.
