
65
Service Guide: Fiery Central Solo for KM
Troubleshooting
Startup (cont.)
Startup (cont.)
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Wrong, missing, incorrectly
connected, or faulty DIMM(s)
•
Faulty motherboard
1 Recheck all cables and connections.
2 Reboot the FC Solo.
3 If the problem persists, verify that the DIMM(s) are
installed as described in the DIMM section on
DIMM(s) must be installed in matching pairs in
alternating sockets. Check for incorrect type, wrong
capacity, missing, or faulty DIMM(s). Reseat the
DIMM(s) to remove any oxidation on the connector
(see
).
4 If the problem persists, you may need to replace the
).
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Faulty disk in the DVD drive
•
Faulty motherboard
1 Reboot the FC Solo.
2 If the problem occurs when you are trying to install
software from bootable media (DVD or CD), the media
may be damaged. Try another DVD or CD.
3 If the problem persists, replace the motherboard (see
).
Control panel screen
and Activity light
appear as follows:
Possibly one of the following:
•
Faulty or incorrectly connected
hard disk drive data cable
•
Hard disk drive power cable
disconnected
•
Faulty hard disk drive
•
Faulty motherboard
1 Recheck all cables and connections. Make sure that the
hard disk drive data cable is connected to SATA 1 on the
motherboard (see
2 Reboot the FC Solo.
3 If the problem persists, replace the hard disk drive
SATA cable
(see
4 If the problem persists, replace the hard disk drive (see
).
If replacing the hard disk drive does not correct the
problem, reinstall the old hard disk drive in the system.
5 If the problem persists, replace the motherboard (see
).
Control panel screen
and Activity light
appear as follows:
Problem with the Windows
operating system
1 Recheck all cables and connections.
2 Reboot the FC Solo.
3 If the problem persists, reinstall system software (see
).
Table 4:
FC Solo error messages and conditions (Continued)
Symptom
Possible cause
Suggested action
Activity light status:
Off, then
solid red.
S T A R T I N G U P. . .
Activity light status:
Blinking amber,
then solid red.
S T A R T I N G U P. . .
Activity light status:
Blinking amber.
S T A R T I N G U P. . .
Activity light status:
Blinking green,
then solid red.