62
too.
i. Try to use IP address instead of hostname. If you can use IP
address to communicate with a remote server, but can’t use
hostname, please check DNS setting.
I can’t locate my
router by my
wireless client
a. ‘Broadcast ESSID’ set to off?
b. All two antennas are properly secured.
c. Are you too far from your router? Try to get closer.
d. Please remember that you have to input ESSID on your
wireless client manually, if ESSID broadcast is disabled.
File download is
very slow or breaks
frequently
a. Are you using QoS function? Try to disable it and try again.
b. Internet is slow sometimes, being patient.
c. Try to reset the router and see if it’s better after that.
d. Try to know what computers do on your local network. If
someone’s transferring big files, other people will think
Internet is really slow.
e. If this never happens before, call you Internet service
provider to know if there is something wrong with their
network.
I can’t log onto web
management
interface: password
is wrong
a. Make sure you’re connecting to the correct IP address of the
router!
b. Password is case-sensitive. Make sure the ‘Caps Lock’ light
is not illuminated.
c. If you really forget the password, do a hard reset.
Router become hot
a. This is not a malfunction, if you can keep your hand on the
router’s case.
b. If you smell something wrong or see the smoke coming out
from router or A/C power adapter, please disconnect the
router and A/C power adapter from utility power (make sure
it’s safe before you’re doing this!), and call your dealer of
purchase for help.
The date and time of
all event logs are
wrong
a. Adjust the internal clock of router.