1527 W STATE HIGHWAY 114
SUITE 500-281
GRAPEVINE, TX 76051
MORE INFORMATION @
ecojay.com
S
MART
Z
ONE
S
MART
Z
ONE
SCAN
WITH
SMARTPHONE
SMARTZONE
.
ECOJAY
.
COM
-
[
2, 5, 6
] EQUIPMENT CALLS DON’T MATCH
THERMOSTAT CALLS
(STAT CALLS FOR HEAT, EQUIPMENT CALLS FOR
COOL AND VICA VERSA)
-
[
5, 6, 7
] NO TEMPERATURE ON DISPLAY
-
[
5, 6, 7
] NO DISPLAY
-
[
5, 7
] NO GREEN POWER LED
-
[
1, 2, 5, 6, 7
] STATS ARE CALLING BUT
EQUIPMENT IS NOT
-
[
1, 2, 6, 7
] EQUIPMENT IS CALLING BUT STATS
ARE NOT
-
[
1, 3, 4
] NOISE AT AIR REGISTER
-
[
1, 3, 4, 6C
] SHORT CYCLING EQUIPMENT
-
[
1, 3, 4, 6C
] CONDENSATION ON PLENUM
-
[
1, 5, 6, 7
] NOT STAGING PROPERLY
-
[
2, 6, 7
] THERMOSTATS NOT CALLING
-
[
1, 2, 5, 6, 7
] EQUIPMENT NOT RUNNING
-
[
3, 5, 6, 7
] DAMPERS NOT OPENING/CLOSING
-
[
3, 5, 6, 7
] DAMPER LEDS NOT CORRECTLY
SHOWING OPERATION
-
[
2, 6, 7
] STAT LEDS DO NOT MATCH STAT CALLS
-
[
1, 3, 4, 6, 7
] PLENUM TEMPERATURE NOT
READING CORRECTLY
-
[
1, 3, 4
] NOT ENOUGH AIRFLOW IN THE LOAD
SPACE
-
[
1, 3, 4
] NOT PROPERLY HEATING OR COOLING
SPACE WHEN ALL ZONES CALLING
-
[
3, 4
] NOT PROPERLY HEATING OR COOLING WHEN
CERTAIN ZONES CALL
-
[
6, 7
] NOT CHANGING-EQUIPMENT MODES
PROPERLY OR AT ALL
-
[
1, 2, 3, 4, 6
] EMERGENCY HEAT NEVER
ENERGIZES / AUX. HEAT ENERGIZES TOO SOON
REFRIGERANT CHARGE, FAN SPEED, WIRING, POWER, ETC
(ANY PROBLEM ASSOCIATED WITH THE EQUIPMENT)
A. INCOMPATIBLE (POWER STEALING/NO COMMON)
B. DEFECTIVE THERMOSTAT
C. WIRING DEFECT
D. “STAT TYPE” SETUP (HEAT PUMP ONLY)
A. ACTUATOR FAILURE
B. MECHANICAL FAILURE (INCLUDING INSULATION)
C. DUCT SIZING (NOT ENOUGH OR TOO MUCH CFM)
D. WIRING DEFECT
A. ACTUATOR FAILURE
B. SENSOR (STATIC PRESSURE SENSOR DEFECT)
C. MECHANICAL FAILURE
D. SETUP (MODULATING CALIBRATION OR WEIGHT ARM SETTING)
E. ORIENTATION OF INSTALLATION (SPC OR BAROMETRIC BYPASS)
F. IMPROPER SIZING (NOT ENOUGH CFM CAPACITY)
G. WIRING DEFECT
A. TRANSFORMER FUSE
B. WIRING DEFECT
C. PRIMARY CIRCUIT PROBLEM (SHARED/CAPACITY, BREAKER)
D. IMPROPERLY SIZED TRANSFORMER (NOT ENOUGH VA)
E. DEFECTIVE TRANSORMER
A. DIP SWITCHES SET INCORRECTLY
B. THERMOSTAT "TYPE" (FOR HP MUST MATCH THERMOSTATS)
C. TEMPERATURE LIMIT SETTINGS (HI & LO LIMITS SHOULD BE SET TO
MATCH APPLICATION)
D. TEMPERATURE SENSOR LOCATED INCORRECTLY OR NOT PLUGGED IN
E. ECO MODE SETTING
F. FRESH AIR SETTINGS
A. WIRING (ENSURE WIRED STRIPPED AT LEAST 1/3")
B. FUSE (FIELD REPLACABLE 300 MA, SPARE INCLUDED)
C. DEFECTIVE COMPONENT (REPLACE BOARD ONLY IN THIS CASE)
HVAC EQUIPMENT
THERMOSTATS
ZONE DAMPERS/DUCT
PRESSURE BYPASS/RELIEF
POWER
SMARTZONE SETUP/CONFIG
SMARTZONE CONTROL PANEL
POSSIBLE CAUSE
SYMPTOM
TROUBLESHOOTING
1
2
3
4
5
6
7
eco
jay
888-523-3265
© 2009 - 2014
