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10 

 

SECTION 6 

– TROUBLESHOOTING 

Symptom 

Possible 

 Problem 

Possible Cause 

Remedy 

 

No Liquid 
Delivery 

Pump not operating  

No power to drive shaft 

Check driver  

Coupling damaged or disengaged 

Repair/replace coupling 

Pump will not turn 

– 

locked up 

Foreign matter in pump 

Clean out pump 

– check strainer in 

suction line. 

Vanes/Pushrods broken 

Clean pump and replace 
Vanes/Pushrods 

Ball Bearings seized 

Replace Ball Bearings. 

With pump operating 

Inlet/Discharge valves closed 

Open valves 

No liquid in supply tank 

Fill supply tank 

Incorrect direction of rotation 

Ensure correct direction of rotation 

Suction filter/strainer blocked or 
leaking air 

Clean filter/strainer and/or eliminate air 
leaks 

High static discharge pressure 

Review system design 

Inadequate NPSHa 

Increase NPSHa 

Pump vapour locked 

Clear vapour to enable pump to prime 

 
Reduced 
Output 

Pump speed too slow 

Incorrect driver speed 

Replace/adjust driver 

Faulty driver 

Replace/repair as required 

High differential 
pressure 

Restriction in discharge piping or 
pipe/hose too small. 

Remove restriction and/or replace with 
adequate size pipe/hose 

Restriction in inlet line 

Strainer blocked 

Clean/clear strainer 

Inlet pipe too small or too long 

Modify piping 

Foreign object in suction line 

Remove restriction 

Incorrectly set external 
Bypass Valve or 
internal Pressure 
Relief Valve 

Valve pressure setting too low 

Adjust pressure setting but do NOT 
exceed system design pressure or driver 
capability 

Vanes jamming 

Foreign matter in pump or damaged 
vanes 

Clean out pump and/or replace vanes 

Pump parts worn 

End of service life or adverse 
pumping conditions 

Recondition pump 

 
Excessive 
Power 
Consumpti
on 
 

Obstruction is 
discharge line 

Foreign matter in discharge line 

Clean or clear out discharge line 

Collapsed or kinked discharge hose 

Replace hose or remove kinks 

Operating outside duty 
point 

Pressure, Viscosity, Temperature 
and/or Speed not as specified 

Correct as required 

Rotating parts binding 

Foreign matter jamming parts or 
parts worn 

Disassemble, inspect and rectify 

Misalignment between 
pump and driver 

Pump and/or driver moved 

Check and realign as required. 

Ball Bearings worn 

End of service life or adverse 
pumping conditions 

Replace Ball Bearings 

 

Pump is 
Noisy 

 
Cavitation 

Insufficient NPSH available 

Increase NPSHa 

Air leakage in suction line 

Remove air leakage 

Pump running dry 

No liquid in supply tank 

Fill supply tank 

Closed inlet line valve 

Open inlet line valve 

Rotating parts binding 

Foreign matter jamming parts or 
parts worn 

Disassemble, inspect and rectify 

Ball bearings worn 

End of service life or adverse 
pumping conditions 

Replace ball bearings 

Pump speed too fast 

Incorrect drive speed 

Reduce drive speed 

 

 

 

 

Summary of Contents for V Series

Page 1: ...Publication 2302 13 EBSRAY PUMPS INSTALLATION OPERATION MAINTENANCE INSTRUCTIONS V SERIES MODELS V2000 V3000 V3010 ROTARY SLIDING VANE PUMPS V3000 V3010 V2000...

Page 2: ...ment s conformity Failure to comply with the instructions and recommendations contained in this Publication may void CE conformity 3 This Publication does NOT depict a Ancillary required equipment rel...

Page 3: ...ipment supplied utilises components other than those manufactured by Ebsray e g electrical equipment switches fittings valves etc reference should be made to the original manufacturer s data before in...

Page 4: ...ve suction resistance 2 5 COUPLING ALIGNMENT To maximise the life of the pump appropriate alignment of the coupled shafts is a fundamental requirement of any coupling installation NOTE Coupling types...

Page 5: ...ing before checking direction of rotation 3 4 OPERATIONAL CHECKS Inspect pump frequently during the first few hours of operation for such conditions as excessive heating of ball bearings vibration or...

Page 6: ...age and straightness Replace the pushrods if they show signs of physical damage wear or distortion e g mushroomed rounded or tapered ends scoring on flanks bending etc 4 Inspect vanes for wear or dama...

Page 7: ...eused as bending the tabs more than once may cause fatigue which could result in failure and or major pump damage Only reassemble with new lockwashers of the correct thickness Refer parts list TO SET...

Page 8: ...7 Dust Cap Inspection End or Shaft Cap Inspection End 1 640 Dowel 2 400 Valve Cover 1 650 Grease Nipple 2 401 Adjusting Screw Bypass Valve 1 651 Grease Pressure Relief 4 409 Valve 1 Adaptor Flange Opt...

Page 9: ...9...

Page 10: ...ve restriction Incorrectly set external Bypass Valve or internal Pressure Relief Valve Valve pressure setting too low Adjust pressure setting but do NOT exceed system design pressure or driver capabil...

Page 11: ...tandards EN ISO 12100 1 2003 EN ISO 12100 2 2003 EN 809 1998 Manufacturer s own warning Subject to the use for which the product s were designed and or installed in accordance with the relevant Standa...

Page 12: ...12 NOTES...

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