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XSTORAGE HOME 3P USER MANUAL
MN700011EN December 2020 www.eaton.com
8. Troubleshooting
Check the warnings or error messages on the system control panel or the error codes on the inverter information panel
and act as indicated in the table.
If the problem persists, contact Eaton technical support representative.
This section contains information and procedures for solving possible problems with xStorage Home 3P inverters.
E003
TYPE
SOLUTION
E001
Converter control system fault.
Switch off and restart the system.
Refer to the sections “System switching off” and “System
switching on”.
If the problem persists, please contact Eaton technical support
representative.
E002
Converter control system fault.
Switch off and restart the system.
Refer to the sections “System switching off” and “System
switching on”.
If the problem persists, please contact Eaton technical support
representative.
E003
Incorrectly configured system.
Please contact Eaton certified installer or Eaton technical
support representative.
E004
AC overcurrent.
Please check the sizing and the output connections to the
system.
Refer to the section “Electrical connections”.
If the problem persists, please contact Eaton technical support
representative.
E005
Faulty protection interface device
integrated in the system.
Switch off and restart the system.
Refer to the sections “System switching off” and “System
switching on”.
If the problem persists, please contact Eaton technical support
representative.
E006
Faulty interlock device integrated in the
system.
Switch off and restart the system.
Refer to the sections “System switching off” and “System
switching on”.
If the problem persists, please contact Eaton technical support
representative.
E007
High internal temperature
Please contact Eaton certified installer or Eaton technical
support representative.
E008
Internal current leakage
Switch off and restart the system.
Refer to the sections “System switching off” and “System
switching on”.
If the problem persists, please contact Eaton technical support
representative.
E009
NEUTRAL line wrongly connected
Check that the connections of the AC input and output lines
respect the assigned polarity.
If the problem persists, please contact Eaton technical support
representative.
E010
Failed AUTOTEST (relevant only for CEI
0-21)
Please contact Eaton certified installer or Eaton technical
support representative.
