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DM-R260-0056A R1
Considerations when Pairing
Potential Issues
If testing of the RCU and Base Station both show the system as working (Chart 1 & 2), then the RCU and Base Sta-
tion will both go into Pairing/Service mode.
Possible issues could arise during Step 4, the teaching phase of pairing. In this case there are 2 symptoms to look
for:
1. The Link light on the Base Station will not turn GREEN when the power switch is toggled on the RCU to
download
2. The Base Station will “time out” indicating that it didn’t receive a signal from the RCU within the 30 sec-
onds from the time the Base Station was put into Pairing Mode.
If all indications appear normal during the pairing phase, test the link by cycling power on the RCU (note: the RCU re-
mains in service mode after pairing in Step 4).
1. If the Link light on the Base Station doesn’t turn GREEN, the Base Station didn’t receive all of the information that
was sent from the RCU.
Possible Solutions
1. Try the Downloading steps again
2. If this doesn’t correct the problem, send both the RCU and Base Station in for service.
Reprogramming Tips:
1. Be patient and deliberate when pressing the Power and E-Stop buttons in the correct order during power up in Ser-
vice Mode.
2. Use a pointy instrument to depress the Setup button on the Base Station (i.e. a pen) as the button is relatively small.
3. Follow each step as laid out in the procedure.
4. Never lay the Base Station circuit board down on anything metallic (there are contact points on the back which could
contact the metal and damage the Base Station).
Troubleshooting Guide (continued)
Chart #4
NOTE:
If possible try to determine whether the fault lies with the RCU or Base Station by completing the Re-
programming procedure with a different RCU. If this step works, then the fault lies with the original
RCU. If not, the fault may lie with the Base Station.
