APPENDIX A - WARRANTY INFORMATION
153
EATON
PXG200E User Manual • IM02603001E
Rev 5, 11-May-2012 • Firmware Version 5.03:3835
Appendix A
Warranty Information
This product offered by Eaton Corporation, is warranted against defects in
material and workmanship for a period of one year from the date of
shipment, under normal use and service. During the warranty period, Eaton
Corporation will repair or replace products, which prove to be defective.
Limitation of Warranty
The foregoing warranty shall not apply to defects resulting from improper or
inadequate maintenance by Buyer, Buyer-supplied software or interfacing,
unauthorized modification or misuse, operation outside of the
environmental specifications for the product, or improper site preparation or
maintenance.
NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. EATON CORPORATION
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Warranty Repair
If you believe your equipment is in need of repair, call Eaton Corporation
and ask for a customer service representative. It is important to contact us
first as many problems may be resolved with a phone call. Please have the
serial number of the unit and the nature of the problem available before you
call 1.800.809.2772. If it is determined that your equipment requires service,
we will issue an RMA number. You will be asked for contact information,
including your name, address, phone number, and E-mail address.
Ship the unit prepaid in the original container or a container of sufficient
strength and protection to Eaton Corporation. Eaton Corporation will not be
responsible for damage incurred during shipping to us. Be sure RMA
number is clearly identified on the shipping container.
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