Eaton BladeUPS none Installation And Operation Manual Download Page 43

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Warranty

Eaton BladeUPS 12 kVA Maintenance Bypass Cabinet Installation and Operation Manual P-164000130—Rev 1

www.eaton.com/powerquality

8-1

Chapter 8

Warranty

Limited Warranty

Eaton

UPS Model: BladeUPS

(Global)

WARRANTOR:

The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio

Corporation (“Eaton”).

LIMITED WARRANTY:

This limited warranty (this “Warranty”) applies only to the original Purchaser (the

“End-User”) of any Eaton BladeUPS Products (individually and collectively, the “Product”) purchased and
registered with Eaton and cannot be transferred. This restriction applies even in the event that the Product is
initially sold by Eaton for resale to an End-User. This Warranty gives you specific legal rights, and you may also
have other rights which vary from State to State (or jurisdiction to jurisdiction).

LIMITED WARRANTY PERIOD:

The period covered by this Warranty for the Product is eighteen (18) months

from the date of Product shipment.

WHAT THIS LIMITED WARRANTY COVERS:

Eaton warrants that the Product and battery (individually and

collectively, the “Warranted Items”) are free of defects in material and workmanship. If, in the opinion of
Eaton, a Warranted Item is defective and the defect is within the terms of this Warranty, Eaton’s sole
obligation will be to repair or replace such defective Warranted Item (including providing service, parts and
labor, as applicable), at the option of Eaton.

PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS:

The Warranted Item will be

repaired or replaced at an Eaton site or such other location as determined by Eaton.

If the Warranted Item is to be replaced by Eaton, and the End-User supplies a credit card number or purchase
order for the value of the replacement product, Eaton will use commercially reasonable business efforts to
ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the
End-User within one (1) business day after Eaton receives notice of the warranty claim. In such case, the
End-User must return (at Eaton’s expense) the defective Warranted Item to Eaton in the same packaging as
the replacement Warranted Item received by the End-User or as otherwise instructed by Eaton. If Eaton does
not receive the defective Warranted Item, Eaton will either charge the End-User’s credit card, or send the
End-User an invoice (which the End-User agrees to pay), for the value of the replacement product.

If the Warranted Item is to be replaced by Eaton, but the End-User is unwilling or unable to supply a credit card
number or purchase order for the value of the replacement product, Eaton will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement
Warranted Item to the End-User within one (1) business day after Eaton receives the defective product from
the End-User.

In any case, Eaton will provide shipping instructions and will pay its designated carrier for all shipping charges
for return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts
that are replaced may be new or re-conditioned. All Warranted Items returned to Eaton and, in any
replacement endeavor, all parts removed by Eaton shall become the property of Eaton.

WHAT THIS LIMITED WARRANTY DOES NOT COVER:

This Warranty does not cover any defects or

damages caused by: (a) failure to properly store the Product before installation, including the charge of
batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping
is FOB Factory; (c) damage caused by fire, flood, lightning, vandalism, acts of God, End-User's neglect,
misuse, misapplication, incorrect connection, or external damage, or that has been subject to repair or
alteration by End-User (or a third party) not authorized by Eaton in writing; (d) repair or alteration not performed
by an authorized Eaton Customer Service Engineer or Agent; (e) improper testing, operation, maintenance,
adjustment, or modification of any kind not authorized in writing by Eaton personnel or performed by an
authorized Eaton Customer Service Engineer or Agent; or (f) use of the Product under other than normal
operating conditions or in a manner inconsistent with the Product’s labels or instructions.