29
TROUBLE SHOOTING GUIDE
G
Problem
Possible Cause
Solution
Ride-on toy
does not run
Undercharged
battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the ride-on toy for the first time. After first-time
use, recharge the battery for at least 12 hours after
each use. Never charge the battery longer than 30
hours.
Check all connectors. Make sure the battery
connector is tightly plugged into the control
module connector, and that the charger is plugged
into the wall outlet.
Make sure that there is power flow to the wall
outlet.
Tripped thermal
fuse
The thermal fuse may “trip” and shut down
operation if the ride-on toy is overloaded or the
driving conditions are too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating the
ride-on toy again. To avoid repeated automatic
shutdowns, do not overload the ride-on toy by
exceeding the 130 Ib maximum weight capacity or
by towing anything behind the ride-on toy. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.
Electrical switch
damage
The electrical switches can become corroded due
to exposure to water or moisture, or can jam due
to loose dirt, sand or gravel.
Dead battery
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector and that there are no
loose wires around the motor.
If your battery is old or if you have not followed
Battery Care instructions, your battery may be
dead. Replace only with an original 24V 7AH
battery. Do not use non-original substitute parts.
Motor damage
Please contact our Customer Service Team.
dynacraftwheels.com/contact
