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2 Troubleshooting Procedures

2-48

[CONFIDENTIAL]

dynaEdge DE200 Series Maintenance Manual (960-947)

Procedure 2 Replacement Check

Check 1 The power cord or the AC adapter may be faulty. Replace them with new ones. If

the problem still occurs, perform Check 2.

Check 2 USB Type-C adapter may be faulty. Replace it with a new one. If the problem still

exists, check the PC condition.

Summary of Contents for dynaEdge DE200 Series

Page 1: ... CONFIDENTIAL Dynabook Mobile Edge Computing Device dynaEdge DE200 Series Maintenance Manual Rev 00 Aug 2021 First issue Dynabook Inc File Number 960 947 ...

Page 2: ...es in this Guide to TOSHIBA shall mean Dynabook Inc and or its affiliates Trademarks Intel Intel logo Thunderbolt Thunderbolt logo are trademark of Intel Corporation or its subsidiaries in the United States and or other countries Microsoft Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The Bluetooth word mark is a registe...

Page 3: ...that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the device may result in safety hazards Dynabook Inc requires service technicians and au...

Page 4: ...se and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Not used Board layout Pin assignments Scan codes Button layout Wiring diagrams Not used BIOS rewrite proc...

Page 5: ... it appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User ...

Page 6: ...e Manual 960 947 Table of Contents Chapter 1 Hardware Overview 1 1 Features 1 1 1 2 SSD 1 6 1 3 Power Supply 1 7 1 4 Batteries 1 8 1 5 AC Adapter 1 10 1 6 Controll buttons 1 11 1 7 Specifications for special software 1 14 1 8 USB Type C Adapter 1 16 ...

Page 7: ...ouch Pad Click pad Troubleshooting Not used 2 25 2 9 Display LCD Touch panel Troubleshooting Not used 2 27 2 10 Optical Disk Drive Troubleshooting Not used 2 29 2 11 Wireless LAN Bluetooth Troubleshooting 2 30 2 12 3G LTE Troubleshooting 2 32 2 13 WiGig Troubleshooting Not used 2 35 2 14 Sound Troubleshooting 2 37 2 15 Memory media SD Card Slot Troubleshooting Not used 2 39 2 16 Fingerprint sensor...

Page 8: ...nformation 3 6 3 4 Heatrun Test 3 8 3 5 Main Test Menu 3 9 3 6 Memory Test 3 12 3 7 HDD SSD Test 3 14 3 8 Keyboard Test Button test 3 17 3 9 LCD Panel Test Not used 3 18 3 10 Battery Charge Test 3 20 3 11 FAN Test 3 21 3 12 Log Utility 3 22 3 13 LCD Gamma correction Not used 3 23 3 14 Wireless Module Test 3 25 3 15 3G LTE Test 3 27 3 16 WiGig Test Not used 3 28 3 17 Sound Test 3 30 3 18 SETUP 3 31...

Page 9: ...ent Procedures 4 1 Overview 4 1 4 2 BATTERY PACK 4 10 4 3 SIM card 4 14 4 4 BASE ASSY 4 16 4 5 RTC BATTERY 4 23 4 6 FAN 4 27 4 7 SYSTEM BOARD HEAT SINK SSD 4 29 4 8 LTE BOARD LTE MODULE 4 45 4 9 LTE ANTENNA 4 52 4 10 FINGER PRINT MODULE 4 56 4 11 SW BOARD 4 59 4 12 W LAN ANTENNA 4 64 ...

Page 10: ...dling the LCD Module Not used A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Scan Codes D 1 Appendix E Button Layout E 1 Appendix F Wiring Diagrams Not used F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC Rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 11: ...Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 13: ...ii Chapter 1 Contents 1 1 Features 1 1 1 2 SSD 1 6 1 3 Power Supply 1 7 1 4 Batteries 1 8 1 4 1 Main Battery 1 8 1 4 2 Battery Charging Control 1 8 1 4 3 RTC Battery 1 9 1 5 AC Adapter 1 10 1 6 Control buttons 1 11 1 7 Specifications for special software 1 14 1 8 USB Type C Adapter 1 16 ...

Page 14: ...6 Table 1 2 Battery specifications 1 8 Table 1 3 Time required for charges 1 8 Table 1 4 Data preservation time 1 9 Table 1 5 RTC battery Time required for charges 1 9 Table 1 6 RTC battery Data preservation time 1 9 Table 1 7 AC adapter specifications 1 10 Table 1 8 Button operations 1 11 Table 1 9 Battery remaining capacity detailed 1 13 Table 1 10 Additional behaviors for special SW 1 14 Table ...

Page 15: ...uter uses extensive Large Scale Integration LSI and Complementary Metal Oxide Semiconductor CMOS technology extensively to provide compact size minimum weight low power usage and high reliability The following shows each unit position and system unit configuration of this model Figure 1 1 Appearance and each unit position ...

Page 16: ...1 Hardware Overview 1 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Figure 1 2 Board connection diagram ...

Page 17: ...1 Hardware Overview dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 1 3 Figure 1 3 System block diagram ...

Page 18: ...50GHz 2MB 3 90GHz 2 2 Memory Memory module in 8GB or 16GB size of LPDDR4X 4266 SDRAM is mounted on the board SSD The computer supports M 2 SSD One of the following is mounted depending on a model 256GB PCIe I F 512GB PCIe I F Batteries As a main battery a rechargeable Lithium Ion battery pack is installed One non rechargeable RTC battery is also mounted Universal Serial Bus USB port The computer h...

Page 19: ...ound system The sound system is equipped with the following features Headphone Microphone combo jack headset is also supported Audio Codec Realtek ALC257 Sensors and others Finger print sensor BTO GPS for 3G LTE models BTO Proximity sensor for 3G LTE models BTO Accessories The following accessories will be supported USB Type C Adapter with HDMI VGA USB3 0 LAN dynabook USB C Dock AR100 glass kit fo...

Page 20: ...cifications are listed in Table 1 1 Table 1 1 M 2 SATA SSD specifications Items Specifications Maker KIOXIA Part code G8BC000CR250 G8BC000CR510 Capacity 256GB 512GB Outline Width mm 22 00 0 15 Height mm 2 23 Max Length mm 30 0 0 15 Weight g 2 5 typ Data transfer speed Host Interface Gen 3 Maximum Data Read 2 300MB s Maximum Data Write 1 800MB s ...

Page 21: ...he DC power supply AC adapter is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the DC IN battery indicator 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status ...

Page 22: ...main battery maintains the state of the computer while the computer is in sleep mode 1 4 2 Battery Charging Control Battery charging is controlled by the power supply microprocessor The microprocessor controls ON OFF of the charge and detects that the battery is fully charged when the AC adaptor and the battery pack are attached to the computer Battery Charge When the AC adaptor is attached the ba...

Page 23: ...daptor Shutdown Hibernation Main battery 2Cell 29Wh About 4 days About 0 5 day About 50 days 1 4 3 RTC Battery The RTC battery maintains the date time and other system information in the memory while the computer s power is off The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off The following Tables show the charging t...

Page 24: ...ttery The following table lists the AC adapter specifications Table 1 7 AC adapter specifications Item Specifications USB PD charging type Chicony G71C000LR310 2 pin G71C000LS310 3 pin Power 65W Input voltage 100V 240V Input frequency 50Hz to 60Hz Output voltage 5 to 20V 5 Output current 3 to 3 25A Peak 3 5 to 3 75A Outline mm 63 W x 63 L x 28 H ...

Page 25: ...s 1 2 Item Special key combination Key hold duration Scenario LED behavior Available state Button lock unlock Up Down keep 5 seconds Button lock Blue Power LED off once S0 Button unlock Blue Power LED off twice Button key lock status check 1 Up Down 2 Up Down Enter Immediate Button Lock Blue Power LED off once S0 Button Unlock Blue Power LED off twice S0 BIOS update Left Right Power Immediate BIOS...

Page 26: ... DC IN Battery indicator off thrice DC mode DC IN Battery indicator on thrice Low 5 Amber DC IN Battery indicator blink Power state change Power button windows default Immediate depending on Windows setting S0ix Modern standby Blue Power LED breath S4 S5 N a S0 Up Power Immediate Sleep button on Windows default Sleep Blue Power LED breath S0 User customi zation LED for SDK N A N A N A Amber Power ...

Page 27: ...Off 200 ms No charging Off Off Amber Off On 200 ms Middle 80 20 Charging Amber Amber Off Amber Off Amber Off 200 ms On 500 ms No charging Off Off Amber Off Amber Off On 200 ms Off 500 ms Low 20 Charging Amber Amber Off Amber Off Amber Off Amber Off 200 ms On 500 ms No charging Off Off Amber Off Amber Off Amber Off On 200 ms Off 500 ms Low 5 Charging Amber Amber Off Amber Off Amber Off Amber Off 20...

Page 28: ...status check 1 Left Up 2 Left Up Enter Immediate Network connected Blue Power LED off once S0 log in status Network not connected Blue Power LED off twice Power state change Right Power Immediate S0 S4 LED turned off S0 Down Power Immediate S0 S5 LED turned off S0 Finger Print log in check N A N A Log in success Blue Power LED on S0 Log in error Amber power LED blink PIN code login N A N A During ...

Page 29: ...Wait for login Blue On User login success Windows running normally Amber Blue On in turn Login error support only for Fingerprint usage Amber Blink Screen lock Blue Blink Very slow S0ix Modern standby Off S4 or S5 Power off DC IN Battery indicator White On With AC connection and fully charged Amber On With AC connection and charging Off W O AC connection discharging Blue Blink BIOS EC PD FW updati...

Page 30: ...the computer s functions the following USB Type C adapter is prepared Table 1 12 USB Type C adapter specifications Item Specifications Maker Goodway Appearance Name USB C to HDMI VGA Travel adapter Parts code G83C000L2110 Functions USB 3 0 port HDMI out port RGB monitor port LAN jack USB Type C port Power Delivery Charging ...

Page 31: ...Chapter 2 Troubleshooting Procedures ...

Page 32: ...eading check of data 2 20 2 5 2 Procedure 2 Replacement Check of USB unit 2 20 2 5 3 Procedure 3 Connector Check and Replacement Check 2 21 2 6 SSD Troubleshooting 2 22 2 6 1 Procedure 1 Diagnostic Test Program Execution Check 2 22 2 6 2 Procedure 2 Connection Check 2 22 2 6 3 Procedure 3 Replacement Check 2 23 2 7 Keyboard Button Troubleshooting 2 24 2 7 1 Procedure 1 Diagnostic Test Program Exec...

Page 33: ...35 2 13 1 Procedure 1 Module Installation Check 2 35 2 13 2 Procedure 2 Antennas Connectors Check 2 35 2 13 3 Procedure 3 Replacement Check 2 36 2 14 Sound Troubleshooting 2 37 2 14 1 Procedure 1 Check on Windows OS 2 37 2 14 2 Procedure 2 Connector Check 2 37 2 14 3 Procedure 3 Replacement Check 2 38 2 15 Memory media SD Card Slot Troubleshooting Not used 2 39 2 15 1 Procedure 1 Check on Windows ...

Page 34: ... Check and Replacement Check 2 43 2 19 USB Type C adapter Troubleshooting 2 44 2 19 1 HDMI output port 2 44 2 19 2 USB 3 0 2 45 2 19 3 RGB port 2 46 2 19 4 LAN port 2 46 2 19 5 USB Type C port power delivery charging 2 46 Figures Figure 2 1 Troubleshooting flowchart 2 5 Tables Table 2 1 Power button ring LED Power LED 2 10 Table 2 2 DC IN Battery indicator 2 10 Table 2 3 Error code 2 13 ...

Page 35: ...field The FRUs covered are 1 Power supply 2 System Board 3 USB 4 M 2 SSD 5 Keyboard Buttons 6 Touch pad Click pad Not used 7 Display with touch panel LCD Not used 8 Optical Disk Drive Not used 9 Wireless LAN Bluetooth 10 3G LTE 11 WiGig Not used 12 Sound 13 Memory media SD Card slot Not used 14 Fingerprint sensor 15 Web camera Not used 16 FAN 17 USB Type C adapter The Test Program operations are d...

Page 36: ...by executing the test program Register this DMI information after exchanging a system board by performing DMI Entry utility in the test program For details refer to 3 3 Entry of the DMI information 2 After exchanging a system board update also the EC to the latest version by the test program or BIOS update For details refer to the Chapter 3 or Appendix G BIOS rewrite Procedures ...

Page 37: ... 960 947 CONFIDENTIAL 2 3 There are following two types of connections in the figure of board and module connection in this chapter 1 Cable connection is described with lines in the figure 2 Pin connection is described with arrow in the figure Sample figure of connection ...

Page 38: ...g through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Make sure that Windows is installed on the hard disk or SSD Non Windows operating systems can cause the computer to malfunction Connect a USB Type C adapter an external display an external keyboard with function keys and a mouse to the computer Make sure any optional equipment other ...

Page 39: ... the Power Supply Troubleshooting Procedures in section 2 3 Replace with another display If any error occurs still check the connector or function where the display is connected Ex If HDMI display is connected to the USB connector on the computer perform the USB Troubleshooting Procedures in section 2 5 Perform the SSD Troubleshooting Procedures in section 2 6 Yes No Yes Yes No No Yes If the Passw...

Page 40: ...s in section USB Troubleshooting Procedures in section 2 5 or USB Type C adapter Troubleshooting Procedures in section 2 11 Is the test program loaded No Yes Perform each test Is an error detected during the test System can work without problem END Confirm on which test the error was detected and perform the appropriate procedures Yes No Set the device containing the test program for maintenance t...

Page 41: ...cedures in Section 2 7 6 If an error is detected on the Touch Pad test perform the Touch Pad Troubleshooting Procedures in Section 2 8 Not used 7 If an error is detected on the LCD Panel test perform the Display Troubleshooting Procedures in Section 2 9 Not used 8 If an error is detected on the Optical Disk Drive perform the Optical Disk Drive Troubleshooting Procedures in Section 2 10 Not used 9 ...

Page 42: ...ected on the Web camera perform the Web camera Troubleshooting Procedures in Section 2 17 Not used 16 If an error is detected on the FAN perform the FAN Troubleshooting Procedures in Section 2 18 17 If an error is detected on the USB Type C adapter perform the USB Type C adapter Troubleshooting Procedures in Section 2 19 ...

Page 43: ...ntrols many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The procedures described in this section are Procedure 1 Power Status Check Procedure 2 Error Code Check Procedure 3 Connection Check Procedure 4 Charging Check Procedure 5 Replacement Check ...

Page 44: ...Mode The power supply controller displays the power supply status with the DC IN Battery indicator as listed in the tables below Table 2 2 DC IN Battery indicator DC IN Battery indicator Power supply status White Indicates the AC adaptor is connected and the battery is fully charged Amber Indicates the AC adaptor is connected and the battery is charging Flashing White Indicates a problem with the ...

Page 45: ...a special software refer to Chapter 1 When the DC IN Battery indicator is flashing white or turned off perform the following procedure 1 Remove the AC adapter and the battery pack to cut off the power 2 Re connect the battery pack and the AC adapter CAUTION Use a supplied AC adapter G71C000LR310 2 pin or G71C000LS310 3 pin When the DC IN Battery indicator is still flashing go to Procedure 2 If the...

Page 46: ...etects a malfunction the DC IN Battery indicator is flashing white The blink pattern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code A2h Error codes are given in hexadecimal format ...

Page 47: ...y state output error at power off of E system power supply No output 22h Power off steady state When the PCNFEV signal is deasserted with the EVON signal asserted Support Steady state output error at power off of E system power supply With output 23h Power off steady state When the PCNFEV signal is asserted with the EVON signal deasserted Support Output error at startup of system B power supply 30...

Page 48: ...On steady state output error 51h OPGOOD signal deasserted at power on steady state Not support Other P system power supply off steady state output error with output 53h OPGOOD signal asserted at power off steady state Not support The power supply failure detection at On Off steady state determines the state by 50 ms polling 2 times after detecting a signal change by an interrupt If there is no oth...

Page 49: ...ck may be completely discharged Wait a few minutes to charge the battery pack while connecting the AC adapter to the computer If the battery pack is still not charged go to Check 2 Check 2 The battery s temperature is too high or low Leave the battery for a while to adjust it in the right temperature If the battery pack is still not charged go to Procedure 5 2 3 5 Procedure 5 Replacement Check The...

Page 50: ... 16 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Check 2 Battery pack may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one ...

Page 51: ...shooting This section describes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Replacement Check ...

Page 52: ...f any other error message other than below is displayed perform Check 2 a Date and Time reset to default Press F2 key to set Date and Time b Date and Time reset to default Press any button to set the date time in the OS c Date and Time reset to default Press ENTER to set Date and Time d Date and Time reset to default Press center button to set the date time in the OS Check 2 If the following error...

Page 53: ...ent Check Perform the trouble shooting procedure for the device which doesn t pass the test program Refer to 2 5 USB Troubleshooting or later for details If the system board is faulty and replacement is needed disassemble the computer following the steps described in Chapter 4 Replacement Procedures When replacing please note the followings NOTE Before exchanging a system board write down the DMI ...

Page 54: ...condition with care for the followings 1 USB unit is not loosening 2 USB unit is connected straight to the connector 3 USB unit is connected fully in the connector 4 USB unit or connector is not broken Insert the USB unit to the computer and check if the data in the USB unit can be read This check should be done on all the USB connectors If the data cannot be read confirm that the USB unit is firm...

Page 55: ...are mounted on the system board The system board may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Connectors on the system board or the system board may be faulty Replace the system board with a new one System board CN4800 Type C connector USB unit CN4850 Type A connector ...

Page 56: ...User s Manual 2 6 1 Procedure 1 Diagnostic Test Program Execution Check The test program for HDD SSD is stored in the Diagnostic Test Program Perform all of the items in the HDD SSD Test Refer to Chapter 3 Tests and Diagnostics for more information If any error is detected go to Procedure 2 2 6 2 Procedure 2 Connection Check The SSD is connected to the system board The connection between them may ...

Page 57: ...ment Check Check 1 The SSD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 2 Check 2 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 58: ...ystem board may be loosening Or the switches parts cable or system board may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the cable is firmly connected to the connectors on both the system board and the SW board If connection is loose reconnect firmly and repeat Procedure 1 If the problem sti...

Page 59: ...f the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information If an error occurs go to Procedure 2 If an error does not occur Touch Pad is functioning properly 2 8 2 Procedure 2 Connector Check The connection between the Touch Pad and the system board may be loose Check 1 Touch pad is connected to the system board as shown below As any connection between the touch pad and ...

Page 60: ... 1 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Touch Pad or the cable s may be faulty Replace them with new ones one by one following the steps in Chapter 4 Replacement Procedures ...

Page 61: ...e 3 Connector Check and Replacement Check 2 9 1 Procedure 1 Check on Windows OS This procedure checks if the touch screen is working properly by using the function of Windows Check 1 Make sure the mouse cursor is following your finger when you move your finger on the display If it does not work properly go to Procedure 2 Check 2 Make sure the click function works properly when you tap the display ...

Page 62: ... and the system board If the connection is loose reconnect it firmly If there is still an error go to Check 2 Check 2 The harness may be damaged Replace it with a new one and go to Procedure 2 to test the display again If the problem still exists perform Check 3 Check 3 The display may be damaged Replace it with a new one and go to Procedure 2 to test the display again If the problem still exists ...

Page 63: ...unction is not prepared So check if the Optical Disk Drive is working properly by using the function of Windows If any error is detected go to Procedure 2 2 10 2 Procedure 2 Connector Check and Replacement Check The SATA ODD may be disconnected or the SATA ODD or system board may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the f...

Page 64: ...out that If there is no problem on the check above Wireless LAN Bluetooth function should work properly If there is any error perform Procedure 2 2 11 2 Procedure 2 Connection Check The wireless LAN Bluetooth module s wiring diagram is shown below Any of the connections may be defective Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the follo...

Page 65: ...ystem board may be faulty Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 The antennas for wireless function may be faulty Replace them with new ones If the problem still occurs perform Check 2 Check 2 System board or Wireless LAN Bluetooth Combo module may be faulty Replace the system board with a new one ...

Page 66: ...below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Module Installation Check Procedure 2 Antenna Connector Check Procedure 3 Replacement Check 2 12 1 Procedure 1 Module Installation Check Check 1 This procedure checks if the 3G LTE module can be found on the Windows application Refer to Chapter 3 for more information about that If any problem is found ...

Page 67: ...G antenna cables MAIN AUX may be loose or connected connector is wrong Connect 3G antenna cable correctly to the 3G LTE module Then perform Procedure 1 again If the problem still exists perform Check 4 Check 4 The connection between the LTE board and the system board may be loose Connect surely the LTE FFC to the LTE board and the system board Then perform Procedure 1 again If the problem still ex...

Page 68: ...ive or damaged Replace them with new ones and perform Procedure 1 again If the problem still exists perform Check 3 Check 3 LTE FFC may be defective or damaged Replace it with new ones and perform Procedure 1 again If the problem still exists perform Check 4 Check 4 LTE board may be defective or damaged Replace it with new ones and perform Procedure 1 again If the problem still exists perform Chec...

Page 69: ...d 2 13 1 Procedure 1 Module Installation Check Check 1 This procedure checks if the WiGig module can be found on the Windows application Refer to Chapter 3 for more information about that If the computer has no problem on that check WiGig function works correctly If any problem is found on that check perform Procedure 2 2 13 2 Procedure 2 Antennas Connectors Check The WiGig module and antennas wir...

Page 70: ...the problem still occurs go to the procedure 3 2 13 3 Procedure 3 Replacement Check WiGig module WiGig antenna or system board may be faulty Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 WiGig module may be faulty Replace it with a new one If the problem still occurs perform Check 2 Check 2 WiGig antenna ...

Page 71: ... program for sound function is not prepared in the test program To check if the sound function is working properly play a music file on Windows and check functions related to sound Be sure to set the sound output device correctly If any error is found go to Procedure 2 2 14 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure The connection between the head...

Page 72: ...60 947 2 14 3 Procedure 3 Replacement Check Check 1 Headphone microphone or headset may be faulty Replace it with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 73: ...ognizes automatically the SD Card Check also if the data in the SD Card can be read This slot supports micro SD memory card SD SDXC SDHC If the card is not recognized automatically or data are not read go to Procedure 2 2 15 2 Procedure 2 Connector Check and Replacement Check The Memory media SD Card connection is shown in the following figure Check 1 Memory media SD Card may be disconnected Make ...

Page 74: ...our fingerprint data for operation check clear the data after the check To clear it refer to the User s manual Procedure 1 Setting Windows sign in password Procedure 2 Registration of PIN and fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check NOTE Scan your finger as shown below Straight your finger and touch the center of the fingerprint sensor...

Page 75: ... 2 16 4 Procedure 4 Connector Check and Replacement Check The fingerprint sensor is connected as follows Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 The connection between Fingerprint sensor and the system board may be loose Make sure the cable is firmly connected to both the Fingerprint sensor and the system b...

Page 76: ...mera select Start Camera If any troubles occur on recording replaying of still or moving images perform Procedure 2 2 17 2 Procedure 2 Connector Check and Replacement Check The connection between the web camera and the system board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check...

Page 77: ...n how to perform the test program If an error occurs go to Procedure 2 2 18 2 Procedure 2 Connector Check and Replacement Check The connection between the FAN and system board may be loosening Or the FAN or system board may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the FAN is firmly connec...

Page 78: ...troubleshooting procedures below as instructed Procedure 1 Check on HDMI TV Procedure 2 Connector Check and Replacement Check Procedure 1 Check on HDMI TV Connect a HDMI compatible TV to the HDMI output port on the USB Type C adapter If the HDMI port works a desktop screen of Windows will appear on the TV display Also the sound made on Windows will be output via the TV If any problem occurs on sou...

Page 79: ...of data Procedure 2 Replacement Check of USB unit Procedure 1 Reading check of data NOTE Be sure to check the USB unit condition with care for the followings 1 USB unit is not loosening 2 USB unit is connected straight to the connector 3 USB unit is connected fully in the connector 4 USB unit or connector is not broken Insert the USB unit to the USB Type C adapter and check if the data in the USB ...

Page 80: ...rocedure 1 If there is still an error go to Check 2 Check 2 Check the setup condition of the external display and returns to Procedure 1 As for the setting of the external display refer to the instructions manual for the external display If the problem still exists perform Check 3 Check 3 The external display may be damaged Replace it with a new one and repeat Procedure 1 If the problem still exis...

Page 81: ...ot follow the troubleshooting procedures below as instructed Procedure 1 Connection Check Procedure 2 Replacement Check Procedure 1 Connection Check Check if the USB Type C port charges the power with an AC adapter USB PD type How to connect the AC adapter and the USB Type C adapter is as follows 1 Connect the power cord to the AC adapter USB PD type Then connect it to the USB Type C connector pow...

Page 82: ...ual 960 947 Procedure 2 Replacement Check Check 1 The power cord or the AC adapter may be faulty Replace them with new ones If the problem still occurs perform Check 2 Check 2 USB Type C adapter may be faulty Replace it with a new one If the problem still exists check the PC condition ...

Page 83: ...Chapter 3 Tests and Diagnostics ...

Page 84: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 3 ...

Page 85: ...the DMI information 3 6 3 4 Heatrun Test 3 8 3 5 Main Test Menu 3 9 3 6 Memory Test 3 12 3 7 HDD SSD Test 3 14 3 8 Keyboard Test Button test 3 17 3 9 LCD Panel Test Not used 3 18 3 10 Battery Charge Test 3 20 3 11 FAN Test 3 21 3 12 Log Utility 3 22 3 13 LCD Gamma correction Not used 3 23 3 14 Wireless Module Test 3 25 3 14 1 Check of the wireless module 3 25 3 14 2 Check of the antenna connection...

Page 86: ...3 Tests and Diagnostics 3 iv CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 3 18 2 Accessing the SETUP Program 3 35 ...

Page 87: ...f BIOS information The BIOS version is checked and if it is not the latest one the message to confirm if update is needed or not 3 1 3 Check and update of EC information The EC version is checked and if it is not the latest one the message to confirm if update is needed or not 3 1 4 Diagnostic test programs There are programs to write the HW information and to check the function of HW components i...

Page 88: ...nual 960 947 3 1 5 Setting of Battery Off mode Before returning to user set the Battery Off mode to the PC Check the Advanced System Configuration in the BIOS setup screen You can see Battery disconnect item Connect the AC adapter and execute it to set the Battery Off mode state ...

Page 89: ...t Security menu Secure Boot to Disabled Step 4 Select Exit menu Save Changes and Power Off to turn off the power Step 5 Insert the USB memory which includes the test program into the USB connector Step 6 Turn on the computer while pressing F12 of the keyboard Step 7 Chose USB Memory on the selection screen and press Enter of the keyboard example screen Step 8 Then this program executes the followi...

Page 90: ... confirm if update is needed or not Does it update EC KBC Vx xx Vx xx Y or N or press Enter Selection Y When the message above appears pressing ENTER will start EC update Then since the computer reboots automatically repeat from Step 6 If EC update is not needed press N The current version is displayed at upper part of the display NOTE 1 Connect the AC adapter to the computer when you update the B...

Page 91: ...lowing test program menu Top Menu will appear The menu below shows an example of screen Select Menu Num or Enter To start the DMI Entry Utility press 1 and Enter To start the Heatrun Test press 2 and Enter To start the Main Test Menu press 3 and Enter To start the LCD Gamma Correction Utility press 7 and Enter Not used NOTE Before starting the diagnostics be sure to that all the cables are connect...

Page 92: ... program or with DMI Entry utility After replacing the system board execute DMI Entry utility to register the DMI information to a new system board referring to the note The following message will appear Press Y Warning Update DMI really y n The PC will restart Press F12 and select the USB memory as the boot device Then the following screen will appear Example screen Input the information one by o...

Page 93: ...ons at the bottom is as follows Load DMI reads out the current DMI information and display it Write DMI writes the DMI information input to this screen when pressed Cancel ends this program When Cancel button is pressed the PC will restart Press F12 and select the USB memory as the boot device Then this program will return to the test program screen ...

Page 94: ...1 Main Memory test 2 Sequential Read Test 3 V RAM Memory test To execute this test select 2 from the test program menu Top Menu and press Enter Explanation of each test 1 Main Memory test Refer to Subtest 1 of 3 6 Memory Test 2 Sequential Read Test Refer to Subtest 1 of 3 7 HDD SSD Test 3 V RAM Memory test Refer to Subtest 2 of 3 6 Memory Test To terminate the program press SHIFT Q and then press ...

Page 95: ...nder running temporarily press SHIFT Q After the stop pressing C continues the test and pressing E ends the test To return to the Top menu move the cursor to EXIT to TOP Menu on the screen above and press ENTER Others are the diagnostic tests Move the cursor on the test item you want to execute and press ENTER The following table shows the subtests names of each test Table 3 1 Subtest names 1 2 TE...

Page 96: ...d the following message may appear The meaning of each item is as follows Test Loop Select Yes After testing the pass count is increased by one and the test is performed again from the test top Repeat the test until SHIFT Q is entered Select No After testing the program returns to the screen to select Error Stop and Test Loop item The setting of Yes No can be changed by pressing ENTER Error Stop S...

Page 97: ... though any error occurs during the test the test is continued The setting of Yes No can be changed by pressing ENTER Go to Test The subtest is started in the selected conditions by pressing ENTER For more information about the tests in the Main Test Menu and other tests refer to Section 3 6 or later ...

Page 98: ...nd FFFFFFFFh If empty area less than 3 byte length is found the test data is not written If the empty memory is 64MB or less this test is not executed In the case that this test is never executed because of the memory size shortage this test displays the message Data Not Found and writes this information to the text file errorlog txt as an error log If the test data and read data is not the same a...

Page 99: ...3 Tests and Diagnostics dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 3 13 As for the details of the error log refer to 3 12 Log utility ...

Page 100: ...rmation to the text file errorlog txt as an error log Subtest 2 Partial Read Test This test reads the data from the top and middle of the HDD area by 1GB It reads also from 1GB area before of the last address to the last If any errors occur this test displays the message HDD Read error and writes the information to the text file errorlog txt as an error log T D Test Area 1GB T D Test Area 1GB T D ...

Page 101: ... displays the message HDD Write error and writes the information to the text file errorlog txt as an error log Subtest 4 Address Uniqueness Test This test writes the number of passes UNIT32 default is 0 and the LBA number UNIT32 in the unit of LBA To the rest of a LBA calculated as LBA size UNIT32 2 it writes 0 This test writes the test data up to the last address Then it reads out the data to com...

Page 102: ...data length and test data for writing Dword is needed for this test Then this test writes the specified test data to the specified address and read them to compare If any errors occur at comparing this test displays the message Compare error and writes the information to the text file errorlog txt as an error log As for the details of the error log refer to 3 12 Log utility ...

Page 103: ...same as the following table Displayed information Pressed Key Code xx Pressed Scan Code xx Buttons Scan code Up button 01 Down button 02 Right button 03 Left button 04 Center button pressing long 17 Center button pressing short returns to Main Test Menu Subtest 2 Touch Pad Test Not used This test gets the information of moving amount of the touch pad both for direction X and Y and pressing ON rele...

Page 104: ...bar to the subtest you want to execute and press Enter Subtest 1 LCD Panel Test This test displays the following 4 colors Red Green Blue and Yellow from the left side of the display to right side from the black to the maximum brightness To back to the main menu screen press ENTER Example screen Subtest 2 All dot on off for LCD This test displays the white screen for 5 sec and then the black screen...

Page 105: ...This test displays the letter H on the whole screen To back to the main menu screen press ENTER Subtest 4 LCD brightness This test displays the white screen and changes the LCD brightness to the maximum middle and low setting in order with 5 sec intervals After that this test backs to the main menu screen automatically ...

Page 106: ...rge Test select 4 from the DIAGNOSTIC TEST Menu Main Test Menu press Enter and follow the directions on the screen When this test program is selected the following message appears The test starts by pressing ENTER The test gets the charging status of the mounted battery pack and displays the message To back to the main menu screen press ENTER ...

Page 107: ...ollow the directions on the screen This test checks if FAN works properly It will take several seconds FAN Low speed Target Low XXXX Rpm Result Low XXXX Rpm OK NG FAN High speed Target High XXXX Rpm Result High XXXX Rpm OK NG OK appears in the display if the test ends without an error NG appears in the display if an error is found during the test To back to the main menu screen press ENTER ...

Page 108: ...AM_001_12345678_1234_1000007812345678_00000000_55555555 T NAME Test name Test name example RAM_01 Main Memory Test HDD_01 Sequential Read Test HDD_02 Partial Read Test HDD_03 Address Jump Test HDD_04 Address uniqueness Test HDD_05 Specify Address Test BAT_01 Battery Charge Test Pass Pass count which the error occurred Sts Status Value 00FF Data compare error Memory Test HDD Test 00E0 Data Not Foun...

Page 109: ...ress Enter and follow the directions on the screen NOTE After replacing the system board be sure to execute this program The following message will appear Press Y Restart system and Start utility Are you sure y n The PC will restart Press F12 and select the USB memory as the boot device Then the following screen will appear and the correction is done automatically If this program ends successfully...

Page 110: ...eft to back to the start screen Any errors occurred during this program will be registered in the log To check the content select LogInfo button As for the details of the log refer to 3 19 5 Log section When Close button is selected the PC will restart Press F12 and select the USB memory as the boot device Then this program will return to the original test program screen ...

Page 111: ...ireless module and antenna are working without problem on Windows 3 14 1 Check of the wireless module Check the module name via the application system information On this model a combo module which has both wireless LAN and Bluetooth function is mounted How to display system information screen 1 Click Start button dynabook PC information Check the Network or ネットワーク information Example screen ...

Page 112: ...the AP Access Point ready Click the icon for wireless LAN at the lower right of the screen If the computer can find any AP the names will appear It shows the antenna cables are surely connected to the wireless module If AP should be ready but no names appears any problem might occur on the wireless module or on the antenna connection ...

Page 113: ...Edge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 3 27 3 15 3G LTE Test Check if the 3G LTE module is recognized by the PC on Windows Start the device manager If EM is shown under Network adapters the module is recognized ...

Page 114: ...3 16 WiGig Test Not used Since there is no test program for WiGig function check the WiGig module with the applications on the Windows 3 16 1 Check of the WiGig module Check the module name on the Device Manager If Wireless Gigabit is shown a WiGig module is installed Sample of a module name ...

Page 115: ...tenna condition via the Intel Wireless Dock Manager How to start Intel Wireless Dock Manager Double click the following icon on the desktop screen If Not connected is shown there is no problem on WiGig function If Intel Wireless Dock Manager is not displayed or another message is shown there may be any problem on the WiGig module or antenna ...

Page 116: ...tics 3 30 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 3 17 Sound Test Since there is no sound test in the test program for maintenance check the functions related to sound on Windows with music data etc ...

Page 117: ...60 947 CONFIDENTIAL 3 31 3 18SETUP 3 18 1 Function Description This program displays the current system setup information as listed below Main menu System Time System Date CPU Type CPU Speed HDD SSD Total Memory Size System BIOS Version EC Version PDC Version Language ...

Page 118: ... Device Boot Control 1 1 This item is shown only when a supervisor password is set 2 This item is shown only when the TPM is supported 3 This item is shown only when HDD user password and HDD master password are registered 4 This item is shown only when a supervisor password is registered while HDD user password and HDD master password are not registered 5 This item is shown only when the fingerpr...

Page 119: ...reless WAN Bluetooth Fingerprint Sensor Microphone LAN Boot Selection MAC Address Pass Through Wait for monitor detection Boot Up NumLock Status Large aperture graphics adapters Battery Charge Mode Battery Disconnect Absolute Persistence Configuration Diagnostic Start HDD SSD Test HDD SSD Test Mode Start Memory Test 1 This item will appear depending on the CPU type Boot Priority Boot Option n Prio...

Page 120: ...3 Tests and Diagnostics 3 34 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Exit menu Exit Saving Changes Exit Discarding Changes Load Setup Defaults Save Changes and Power off ...

Page 121: ...aEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 3 35 3 18 2 Accessing the SETUP Program While pressing F2 of an external keyboard turn on the power The following screen appears They are example screens Main menu screen ...

Page 122: ...3 Tests and Diagnostics 3 36 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Security menu screen Power Management menu screen ...

Page 123: ...3 Tests and Diagnostics dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 3 37 Advanced menu screen Boot menu screen ...

Page 124: ...3 Tests and Diagnostics 3 38 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Exit menu screen ...

Page 125: ... changes you made 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears The Factory Preset Configuration When you access SETUP the current configuration is di...

Page 126: ...sts and Diagnostics 3 40 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 How to change setup Options Since a help is displayed on the right hand side of each menu screen refer it before change ...

Page 127: ...Chapter 4 Replacement Procedures ...

Page 128: ...4 Replacement Procedures 4 ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 129: ...ii Chapter 4 Contents 4 1 Overview 4 1 4 2 BATTERY PACK 4 10 4 3 SIM card 4 14 4 4 BASE ASSY 4 16 4 5 RTC BATTERY 4 23 4 6 FAN 4 27 4 7 SYSTEM BOARD HEAT SINK SSD 4 29 4 8 LTE BOARD LTE MODULE 4 45 4 9 LTE ANTENNA 4 52 4 10 FINGER PRINT MODULE 4 56 4 11 SW BOARD 4 59 4 12 W LAN ANTENNA 4 64 ...

Page 130: ...ving the SYSTEM BOARD 3 4 34 Figure 4 14 Removing the SYSTEM BOARD 4 4 35 Figure 4 15 Removing the SYSTEM BOARD 5 4 36 Figure 4 16 Removing the SYSTEM BOARD 6 4 38 Figure 4 17 Removing the SYSTEM BOARD 7 4 39 Figure 4 18 Removing the SYSTEM BOARD 8 4 40 Figure 4 19 Removing the LTE BOARD LTE MODULE 1 4 45 Figure 4 20 Removing the LTE BOARD LTE MODULE 2 4 46 Figure 4 21 Removing the LTE BOARD LTE M...

Page 131: ...4 Replacement Procedures dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 v Figure 4 31 Removing the W LAN ANTENNA 1 4 64 Figure 4 32 Removing the W LAN ANTENNA 2 4 65 ...

Page 132: ...4 Replacement Procedures 4 vi CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 133: ...provides a guide as to which other FRUs must be removed before a particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the BATTERY PACK must be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed Chart Notation The c...

Page 134: ...OVER LTE 1 47 AL SHEET LED 1 D STICK TAPE LTE model 1 INSU ANT HOLD LTE model 1 22 W LAN MAIN ANTENNA 1 23 W LAN AUX ANTENNA 1 Parts which must not be reused BASE SCREW RUBBER CAUTION LABEL SIM LABEL LTE AUX ANTENNA LTE MAIN ANTENNA INSU LTE GRAPHITE SHEET CUSHION COVER LTE AL SHEET LED D STICK TAPE INSU ANT HOLD W LAN MAIN ANTENNA and W LAN AUX ANTENNA The main parts in this manual are indicated ...

Page 135: ...e computer is disconnected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid an...

Page 136: ...Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large number of screws Keep removed screws in a safe place such that you can determine which scr...

Page 137: ... of the pressure plate such that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip...

Page 138: ...tening FRUs or other parts in place ensure that no cables are caught on screws or the FRU Check that all latches are securely closed When re assembling ensure that not to put the excessive power to avoid breaking the pins and latches Ensure that you have installed all FRUs correctly and do not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the ...

Page 139: ...s rate of your repairs and lower the cost for damaged or destroyed parts The following equipment is necessary to disassemble and reassemble the computer One Philips screwdriver with type 0 bit for S THIN HEAD screws One Philips screwdriver with type 1 bit for screws other than above Tweezers for lifting screws ESD mats lay on work table or floor An ESD wrist strap and heel grounder Anti static car...

Page 140: ...esult in electrical shorts or other damage if screws or components come loose NOTE Our company recommends that you use an electric screwdriver for quick and easy operations M2 2mm 0 167 Nꞏm 1 7 kgfꞏcm NOTE To prevent damage to THIN HEAD screws use type 0 bit philips screwdriver Press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and dr...

Page 141: ...arkings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm BIND screw Screw color material B Black Nickel C Silver Non Hexavalent Chromate or Nickel U Other screws ...

Page 142: ...it or apply impact do not scratch break twist or bend the BATTERY PACK 1 Connect a USB C to HDMI VGA Travel Adapter to the USB Type C port on the computer 2 Connect the monitor keyboard mouse to the computer or the USB C to HDMI VGA Travel Adapter 3 Click Start Power and then click Shut down while holding down the SHIFT key to turn off the power of the computer 4 Disconnect the external devices fr...

Page 143: ...4 2 BATTERY PACK 4 Replacement Procedures dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 11 Figure 4 1 Removing the BATTERY PACK 1 KEY PAD ASSY Stand ...

Page 144: ...47 7 Slide the battery latch to the unlock position and insert your finger into the slot to remove the BATTERY PACK Figure 4 2 Removing the BATTERY PACK 2 CAUTION The been used removed BATTERY PACK must be disposed according to the laws and ordinances of your local authority BATTERY PACK Battery latch Slot ...

Page 145: ... lithium ion battery which can explode if not properly replaced used handled or disposed of For environmental reasons collect the spent BATTERY PACK Use only batteries recommended by our company for replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Set the BATTERY PACK into the battery slot Make sure the BATTERY PACK is installed securely...

Page 146: ...he SIM card refer to the card s documentation and to your operating system documentation for proper procedures and precautions 1 To pop the SIM card tray partially open insert a slender object about 10 mm diameter 0 8 mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray 2 Remove the SIM card from the SIM card tray Figure 4 3 Removing the SIM card SIM card ...

Page 147: ...nstalling the SIM card To install the SIM card follow the steps below and refer to Figure 4 3 1 Place the SIM card into the SIM card tray with the metal connectors facing down 2 Insert the SIM card tray into the SIM card slot and push the center of the tray to close it Push gently until it locks into place ...

Page 148: ...Removing the BASE ASSY To remove the BASE ASSY follow the steps below and refer to Figure 4 4 to 4 6 1 Insert the tweezers to the screw holes and peel off the BASE SCREW RUBBERs NOTE Do not reuse the removed BASE SCREW RUBBERs Be sure to use new ones Figure 4 4 Removing the BASE ASSY 1 BASE SCREW RUBBER BASE SCREW RUBBER ...

Page 149: ... 2 Remove the following screws and SPRING WASHERs Described as S in the figure securing the BASE ASSY M2 4C S THIN HEAD screw or TORX screw for LTE JPN model 2 Described as 4 in the figure M2 10C FLAT HEAD screw 4 Described as 10 in the figure Figure 4 5 Removing the BASE ASSY 2 10 10 4 10 10 4 S S S S S S ...

Page 150: ...dures 4 4 BASE ASSY 4 18 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 3 Remove the BASE ASSY from the COVER ASSY while releasing the latches Figure 4 6 Removing the BASE ASSY 3 BASE ASSY Latch Latch Latch ...

Page 151: ...60 947 CONFIDENTIAL 4 19 Installing the BASE ASSY To install the BASE ASSY follow the steps below and refer to Figure 4 4 to 4 6 NOTE When replacing the BASE ASSY with a new one stick the SIM LABEL LTE model unreusable or INSU SQUARE Non LTE model to the BASE ASSY in place SIM LABEL ...

Page 152: ...4 Replacement Procedures 4 4 BASE ASSY 4 20 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 INSU SQUARE ...

Page 153: ...4 BASE ASSY 4 Replacement Procedures dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 21 NOTE When replacing the BASE ASSY with a new one stick a new CAUTION LABEL to the BASE ASSY in place ...

Page 154: ...lowing screws M2 4C S THIN HEAD screw or TORX screw for LTE JPN model 2 Described as 4 in the Figure 4 5 M2 10C FLAT HEAD screw 4 Described as 10 in the Figure 4 5 2 Stick new BASE SCREW RUBBERs to the BASE ASSY in place Prepare required parts in advance when replacing the following items ITEM Parts List ITEM No PART NAME Quantity BASE ASSY 40 BASE ASSY 1 19 BASE SCREW RUBBER 2 CAUTION LABEL 1 SIM...

Page 155: ...Maintenance Manual 960 947 CONFIDENTIAL 4 23 4 5 RTC BATTERY Removing the RTC BATTERY To remove the RTC BATTERY follow the steps below and refer to Figure 4 7 to 4 9 1 Remove the CUSHION FPC SPACER LTE model Figure 4 7 Removing the RTC BATTERY 1 CUSHION FPC SPACER ...

Page 156: ...4 Replacement Procedures 4 5 RTC BATTERY 4 24 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 2 Turn up the INSU PCB LTE LTE model Figure 4 8 Removing the RTC BATTERY 2 INSU PCB LTE ...

Page 157: ...rness from the connector CN8020 on the SYSTEM BOARD 4 Peel off the RTC BATTERY from the INSU WLAN HNS HOLD Figure 4 9 Removing the RTC BATTERY 3 CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the laws and ordinances of your local authority CN8020 RTC BATTERY RTC BATTERY harness ...

Page 158: ... the RTC BATTERY follow the steps below and refer to Figure 4 7 to 4 9 1 Stick the RTC BATTERY to the INSU WLAN HNS HOLD in place 2 Connect the RTC BATTERY harness to the connector CN8020 on the SYSTEM BOARD NOTE Stick the RTC BATTERY as shown in the figure below 3 Close the INSU PCB LTE LTE model 4 Set the CUSHION FPC SPACER in place LTE model ...

Page 159: ... 6 FAN Removing the FAN To remove the FAN follow the steps below and refer to Figure 4 10 1 Disconnect the FAN harness from the connector CN3380 on the SYSTEM BOARD 2 Remove the following screws and the FAN M2 4C S THIN HEAD screw 2 Figure 4 10 Removing the FAN CN3380 FAN FAN harness M2 4C S THIN HEAD ...

Page 160: ...s Maintenance Manual 960 947 Installing the FAN To install the FAN follow the steps below and refer to Figure 4 10 1 Set the FAN in place and secure it with the following screws M2 4C S THIN HEAD screw 2 2 Connect the FAN harness to the connector CN3380 on the SYSTEM BOARD ...

Page 161: ...TEM BOARD update the DMI information as described in Chapter 3 Test Program Also update with the latest BIOS and EC KBC as described in Appendix G and in Appendix H 2 When replacing the SYSTEM BOARD with a new one the ProductKey MBR DPK must be written on the SYSTEM BOARD 3 When removing installing the SYSTEM BOARD handle with both hands and do not handle with the handling prohibition area ...

Page 162: ...teps below and refer to Figure 4 11 to 4 18 1 Disconnect the LTE FFC LTE model SW FFC and FP FFC from the connectors CN9500 CN9550 and CN9551 on the SYSTEM BOARD 2 Turn up the INSU WLAN HNS HOLD and INSU WLAN CONN HOLD 3 Disconnect the W LAN ANTENNA CABLEs from the connectors on the W LAN MODULE white cable from MAIN 2 and black cable from AUX 1 NOTE Disconnect the W LAN ANTENNA CABLEs as shown in...

Page 163: ...200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 31 Figure 4 11 Removing the SYSTEM BOARD 1 W LAN ANTENNA cable black INSU WLAN HNS HOLD W LAN ANTENNA cable white FP FFC Connected to CN9551 LTE FFC Connected to CN9500 SW FFC Connected to CN9550 INSU WLAN CONN HOLD ...

Page 164: ...ocedures 4 7 SYSTEM BOARD HEAT SINK SSD 4 32 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 4 Remove the SYSTEM BOARD from the slot of the COVER ASSY Figure 4 12 Removing the SYSTEM BOARD 2 SYSTEM BOARD ...

Page 165: ...ntenance Manual 960 947 CONFIDENTIAL 4 33 5 Release the all latches described as L in the figure then remove the SHIELD PLATE B ASSY from the SYSTEM BOARD CAUTION Make sure that the all latches 19pics are released before removing the SHIELD PLATE B ASSY to prevent deformation of it ...

Page 166: ...ment Procedures 4 7 SYSTEM BOARD HEAT SINK SSD 4 34 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Figure 4 13 Removing the SYSTEM BOARD 3 L L SHIELD PLATE B ASSY L L L L L L L L L L L L L L L L L ...

Page 167: ... CONFIDENTIAL 4 35 6 Remove the following screws and the HEAT SINK M2 2 3C S THIN HEAD screw 2 NOTE When removing the HEAT SINK be sure to remove the screws in the reverse order of the number marked on the HEAT SINK Figure 4 14 Removing the SYSTEM BOARD 4 M2x2 3C S THIN HEAD HEAT SINK M2x2 3C S THIN HEAD ...

Page 168: ...cedures 4 7 SYSTEM BOARD HEAT SINK SSD 4 36 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 7 Peel off the INSU PCB PIPE and INSU PCB FIN Figure 4 15 Removing the SYSTEM BOARD 5 INSU PCB PIPE INSU PCB FIN ...

Page 169: ...l 960 947 CONFIDENTIAL 4 37 8 Turn over the SYSTEM BOARD 9 Release the all latches described as L in the figure then remove the SHIELD PLATE F ASSY from the SYSTEM BOARD CAUTION Make sure that the all latches 21pics are released before removing the SHIELD PLATE F ASSY to prevent deformation of it ...

Page 170: ...ent Procedures 4 7 SYSTEM BOARD HEAT SINK SSD 4 38 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 Figure 4 16 Removing the SYSTEM BOARD 6 SHIELD PLATE F ASSY L L L L L L L L L L L L L L L L L L L L ...

Page 171: ...aEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 39 10 Remove the following screw and disconnect the SSD from the connector CN1900 on the SYSTEM BOARD M2 2 3C S THIN HEAD screw 1 Figure 4 17 Removing the SYSTEM BOARD 7 M2 2 3C S THIN HEAD SSD CN1900 ...

Page 172: ...es Maintenance Manual 960 947 11 Peel off the INSU PCB SYS F 12 Peel off the INSU SSD 13 Peel off the CUSHION BATT CONN 14 Remove the following screws M2 4C S THIN HEAD screw 2 Figure 4 18 Removing the SYSTEM BOARD 8 M2 4C S THIN HEAD INSU SSD CUSHION BATT CONN M2 4C S THIN HEAD INSU PCB SYS F ...

Page 173: ...ck the INSU SSD in place 4 Insert the SSD to the connector CN1900 on the SYSTEM BOARD slantwise 5 Push down the SSD and secure it with the following screw M2 2 3C S THIN HEAD screw 1 6 Stick the INSU PCB SYS F in place 7 Set the SHIELD PLATE F ASSY to the SYSTEM BOARD while engaging the latches NOTE Set the SHIELD PLATE F ASSY to the SYSTEM BOARD as shown in the figure below 8 Turn over the SYSTEM...

Page 174: ...con grease as shown in the figure below 12 Set the HEAT SINK in place and secure it with the following screws M2 2 3C S THIN HEAD screw 2 NOTE When securing the HEAT SINK be sure to secure the screws in the order of the number marked on the HEAT SINK 13 Set the SHIELD PLATE B ASSY to the SYSTEM BOARD while engaging the latches NOTE Set the SHIELD PLATE B ASSY to the SYSTEM BOARD as shown in the fi...

Page 175: ...et the SYSTEM BOARD to the slot of the COVER 15 Arrange the W LAN ANTENNA CABLEs 16 Connect the W LAN ANTENNA CABLEs to the connectors on the W LAN MODULE white cable from MAIN 2 and black cable from AUX 1 17 Close the INSU WLAN HNS HOLD and INSU WLAN CONN HOLD NOTE Arrange the W LAN ANTENNA CABLEs as shown in the figure below ...

Page 176: ...cedures 4 7 SYSTEM BOARD HEAT SINK SSD 4 44 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 18 Connect the LTE FFC LTE model SW FFC and FP FFC to the connectors CN9500 CN9550 and CN9551 on the SYSTEM BOARD ...

Page 177: ...BOARD LTE MODULE To remove the LTE BOARD LTE MODULE follow the steps below and refer to Figure 4 19 to 4 23 1 Peel off the INSU LTE CONN 2 Disconnect the LTE ANTENNA CABLEs from the connectors on the LTE MODULE red cable from MAIN and blue cable from AUX Figure 4 19 Removing the LTE BOARD LTE MODULE 1 LTE ANTENNA cable blue INSU LTE CONN LTE ANTENNA cable red ...

Page 178: ...TE MODULE 4 46 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 3 Remove the following screws and the LTE HOLD PLT ASSY M2 3C S THIN HEAD screw 4 Figure 4 20 Removing the LTE BOARD LTE MODULE 2 LTE HOLD PLT ASSY M2 3C S THIN HEAD ...

Page 179: ... Remove the following screw securing the LTE MODULE M2 2 3C S THIN HEAD screw 1 5 Disconnect the LTE MODULE from the connector CN2600 on the LTE BOARD 6 Disconnect the LTE FFC from the connector CN9510 on the LTE BOARD Figure 4 21 Removing the LTE BOARD LTE MODULE 3 LTE FFC M2 2 3C S THIN HEAD LTE MODULE CN2600 CN9510 ...

Page 180: ... DE200 Series Maintenance Manual 960 947 7 Remove the following screws securing the LTE BOARD M2 2 3C S THIN HEAD screw 3 8 Remove the LTE BOARD from the LTE HOLD PLT Figure 4 22 Removing the LTE BOARD LTE MODULE 4 M2 2 3C S THIN HEAD LTE BOARD LTE HOLD PLT M2 2 3C S THIN HEAD ...

Page 181: ...E MODULE 4 Replacement Procedures dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 49 9 Peel off the INSU PCB LTE from the LTE BOARD Figure 4 23 Removing the LTE BOARD LTE MODULE 5 LTE BOARD INSU PCB LTE ...

Page 182: ...e INSU PCB LTE to the LTE BOARD in place 2 Set the LTE BOARD to the LTE HOLD PLT and secure it with the following screws M2 2 3C S THIN HEAD screw 3 3 Connect the LTE FFC to the connector CN9510 on the LTE BOARD 4 Connect the LTE MODULE to the connector CN2600 on the LTE BOARD and secure it with the following screw M2 2 3C S THIN HEAD screw 1 5 Set the LTE HOLD PLT ASSY to the COVER ASSY and secur...

Page 183: ...00 Series Maintenance Manual 960 947 CONFIDENTIAL 4 51 6 Connect the LTE ANTENNA CABLEs to the connectors on the LTE MODULE red cable to MAIN and blue cable to AUX 7 Stick the INSU LTE CONN in place NOTE Arrange the LTE ANTENNA CABLEs as shown in the figure below ...

Page 184: ...E ANTENNA Removing the LTE ANTENNA To remove the LTE ANTENNA follow the steps below and refer to Figure 4 24 and 4 25 1 Peel off the INSU LTE GRAPHITE SHEET NOTE Do not reuse the removed INSU LTE GRAPHITE SHEET Be sure to use a new one Figure 4 24 Removing the LTE ANTENNA 1 INSU LTE GRAPHITE SHEET CUSHION COVER LTE ...

Page 185: ...OTE Do not reuse the removed LTE MAIN ANTENNA Be sure to use a new one 3 Turn up the INSU ANT HOLD 4 Release the LTE AUX ANTENNA CABLE blue from the guide and peel off the LTE AUX ANTENNA NOTE Do not reuse the removed LTE AUX ANTENNA Be sure to use a new one Figure 4 25 Removing the LTE ANTENNA 2 LTE AUX ANTENNA with a blue cable LTE MAIN ANTENNA with a red cable INSU ANT HOLD Guide ...

Page 186: ...ow the steps below and refer to Figure 4 24 and 4 25 1 Stick a new LTE AUX ANTENNA to the COVER ASSY 2 Arrange the LTE AUX ANTENNA CABLE blue under the guide of the COVER ASSY 3 Close the INSU ANT HOLD NOTE Stick the LTE AUX ANTENNA as shown in the figure below When replace the COVER ASSY with a new one stick a new INSU ANT HOLD to the COVER ASSY in place LTE model ...

Page 187: ...s shown in the figure below When replacing the COVER ASSY with a new one stick a new D STICK TAPE to the COVER ASSY in place LTE model 6 Stick a new INSU LTE GRAPHITE SHEET to the COVER ASSY 7 Stick a new CUSHION COVER LTE on the INSU LTE GRAPHITE SHEET Prepare required parts in advance when replacing the following items ITEM Parts List ITEM No PART NAME Quantity LTE ANTENNA LTE AUX ANTENNA 1 LTE ...

Page 188: ...ove FINGER PRINT MODULE follow the steps below and refer to Figure 4 26 1 Disconnect the FP FFC from the connector on the FINGER PRINT MODULE 2 Remove the following screw securing the FP SUPPORT BRACKET and FINGER PRINT MODULE M2 3C S THIN HEAD screw 1 3 Remove the FP SUPPORT BRACKET from the guides of the COVER ASSY 4 Remove the FINGER PRINT MODULE from the slot of the COVER ASSY ...

Page 189: ... MODULE 4 Replacement Procedures dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 57 Figure 4 26 Removing the FINGER PRINT MODULE M2 3C S THIN HEAD FP SUPPORT BRACKET FINGER PRINT MODULE FP FFC Guide Tip ...

Page 190: ...NT MODULE to the slot of the COVER ASSY 2 Set the FP SUPPORT BRACKET to the COVER ASSY Insert the tips of the FP SUPPORT BRACKET under the guides of the COVER ASSY 3 Secure the FP SUPPORT BRACKET with the following screw M2 3C S THIN HEAD screw 1 4 Connect the FP FFC to the connector on the FINGER PRINT MODULE 5 Arrange the FP FFC inside the lines on the SW BOARD and stick it on the INSU PCB 5 BUT...

Page 191: ...0 947 CONFIDENTIAL 4 59 4 11 SW BOARD Removing the SW BOARD To remove the SW BOARD follow the steps below and refer to Figure 4 27 to 4 30 1 Peel off the AL SHEET LED NOTE Do not reuse the removed AL SHEET LED Be sure to use a new one Figure 4 27 Removing the SW BOARD 1 AL SHEET LED ...

Page 192: ... SW BOARD 4 60 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 2 Remove the following screws and the SW BOARD M2 3C S THIN HEAD screw 4 Figure 4 28 Removing the SW BOARD 2 SW BOARD M2 3C S THIN HEAD M2 3C S THIN HEAD ...

Page 193: ...ynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL 4 61 3 Peel off the INSU PCB 5 BUTTON 4 Disconnect the SW FFC from the connector CN9562 on the SW BOARD Figure 4 29 Removing the SW BOARD 3 SW BOARD INSU PCB 5 BUTTON SW FFC CN9562 ...

Page 194: ...4 Replacement Procedures 4 11 SW BOARD 4 62 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 5 Remove the KEY PAD ASSY Figure 4 30 Removing the SW BOARD 4 KEY PAD ASSY ...

Page 195: ...low and refer to Figure 4 27 to 4 30 1 Set the KEY PAD ASSY to the slot of the COVER ASSY 2 Connect the SW FFC to the connector CN9562 on the SW BOARD 3 Stick the INSU PCB 5 BUTTON to the SW BOARD in place 4 Set the SW BOARD to the COVER ASSY and secure it with the following screws M2 3C S THIN HEAD screw 4 5 Stick a new AL SHEET LED to the SW BOARD and COVER ASSY in place ...

Page 196: ...LAN ANTENNA To remove the W LAN ANTENNA follow the steps below and refer to Figure 4 31 and 4 32 1 Release the W LAN AUX ANTENNA CABLE 2 Peel off the W LAN AUX ANTENNA black cable NOTE Do not reuse the removed W LAN AUX ANTENNA Be sure to use a new one Figure 4 31 Removing the W LAN ANTENNA 1 Guide W LAN AUX ANTENNA W LAN AUX ANTENNA CABLE black ...

Page 197: ...al 960 947 CONFIDENTIAL 4 65 3 Release the W LAN MAIN ANTENNA CABLE 4 Peel off the W LAN MAIN ANTENNA white cable NOTE Do not reuse the removed W LAN MAIN ANTENNA Be sure to use a new one Figure 4 32 Removing the W LAN ANTENNA 2 W LAN MAIN ANTENNA W LAN MAIN ANTENNA CABLE white Guide ...

Page 198: ...lling the W LAN ANTENNA To install the W LAN ANTENNA follow the steps below and refer to Figure 4 31 and 4 32 1 Stick a new W LAN MAIN ANTENNA white cable to the COVER ASSY in place 2 Arrange the W LAN MAIN ANTENNA CABLE under the guide of the COVER ASSY NOTE Stick the W LAN MAIN ANTENNA as shown in the figure below ...

Page 199: ...the COVER ASSY NOTE Stick the W LAN AUX ANTENNA as shown in the figure below Prepare required parts in advance when replacing the following items ITEM Parts List ITEM No PART NAME Quantity COVER ASSY 60 COVER ASSY 1 LTE AUX ANTENNA LTE model 1 LTE MAIN ANTENNA LTE model 1 40 INSU LTE GRAPHITE SHEET 1 34 CUSHION COVER LTE 1 47 AL SHEET LED 1 D STICK TAPE LTE model 1 INSU ANT HOLD LTE model 1 22 W L...

Page 200: ...4 Replacement Procedures 4 12 W LAN ANTENNA 4 68 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 201: ... CONFIDENTIAL Appendices ...

Page 202: ...Appendices App ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 203: ...pendix A Handling the LCD Module Not used A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Scan Codes D 1 Appendix E Button Layout E 1 Appendix F Wiring Diagrams Not used F 1 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC Rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 204: ...Appendices App iv CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 205: ...utions when handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can aff...

Page 206: ...y try breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any li...

Page 207: ...FIDENTIAL A 3 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module ...

Page 208: ...Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions ...

Page 209: ...e DE200 Series Maintenance Manual 960 947 CONFIDENTIAL A 5 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization ...

Page 210: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 211: ...4 LTE board FAG23G Back View B 5 Figure B 1 System board FAG2SY layout Front B 1 Figure B 2 System board FAG2SY layout Back B 2 Figure B 3 SW board FAG2SW layout B 4 Figure B 4 LTE board FAG23G layout Back B 5 Table B 1 System board FAG2SY connectors and ICs Front B 1 Table B 2 System board FAG2SY connectors and ICs Back B 3 Table B 3 SW board FAG2SW connectors and switches B 4 Table B 4 LTE board...

Page 212: ...Appendix B Board Layout Appendices B ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 213: ...E200 Series Maintenance Manual 960 947 CONFIDENTIAL B 1 B 1 System board FAG2SY Front View Figure B 1 System board FAG2SY layout Front Table B 1 System board FAG2SY connectors and ICs Front No Name CN1900 SATA PCIe SSD I F connector 75 pin CN1900 ...

Page 214: ...dices B 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 B 2 System board FAG2SY Back View Figure B 2 System board FAG2SY layout Back CN4850 CN9551 CN8020 CN9550 CN3380 CN8021 J6320 CN4821 CN4800 CN9500 S3300 IC2630 ...

Page 215: ... pin CN4850 USB 3 0 Type A I F connector 9 pin IC2630 WLAN module CN9551 Fingerprint sensor I F connector 8 pin CN9550 FAG2SW board I F connector 10 pin CN8020 RTC battery connector 3 pin CN9500 FAG23G board I F connector 30 pin CN3380 FAN I F connector 4 pin CN8021 Battery connector 9 pin J6320 Headphone Microphone combo jack 6 pin CN4821 USB Type C 2 I F connector 24 pin S3300 Power switch 2 pin...

Page 216: ...7 B 3 SW board FAG2SW View Front Back Figure B 3 SW board FAG2SW layout Table B 3 SW board FAG2SW connectors and switches No Name S9560 Up button S9563 Center OK button S9561 Right button S9562 Down button CN9562 FAG2SY board I F connector 10 pin S9564 Left button S9564 S9560 S9563 S9562 S9561 CN9562 ...

Page 217: ...Back View Figure B 4 LTE board FAG23G layout Back Table B 4 LTE board FAG23G connectors and ICs Back No Name CN2600 M 2 3G I F connector 75 pin CN2650 Proximity sensor I F connector 4 pin IC2650 Proximity sensor CN9510 FAG2SY board I F connector 30 pin IS2641 SIM card I F connector 10 pin CN9510 IS2641 CN2600 CN2650 IC2650 ...

Page 218: ...Appendix B Board Layout Appendices B 6 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 219: ...adphone Microphone combo jack 6 pin C 4 C 7 CN9551 Fingerprint sensor I F connector 8 pin C 5 C 8 CN9550 FAG2SW board I F connector 10 pin C 5 C 9 CN8020 RTC battery connector 3 pin C 5 C 10 CN9500 FAG23G board I F connector 30 pin C 6 C 11 CN3380 FAN I F connector 4 pin C 6 C 12 CN8021 Battery connector 9 pin C 7 SW board FAG2SW C 8 C 13 CN9562 FAG2SY board I F connector 10 pin C 8 LTE board FAG2...

Page 220: ...Headphone Microphone combo jack 6 pin C 4 Table C 7 Fingerprint sensor I F connector 8 pin C 5 Table C 8 FAG2SW board I F connector 10 pin C 5 Table C 9 RTC battery connector 3 pin C 5 Table C 10 FAG23G board I F conector 30 pin C 6 Table C 11 FAN I F connector 4 pin C 6 Table C 12 Battery connector 9 pin C 7 Table C 13 FAG2SY board I F connector 10 pin C 8 Table C 14 FAG2SY board I F connector 30...

Page 221: ... E1N 6 NC 7 ZERSS3 E1P 8 NC 9 GND 10 NC 11 ZETSS3 E1N 12 P3V 13 ZETSS3 E1P 14 P3V 15 GND 16 P3V 17 ZERSS2 E1N 18 P3V 19 ZERSS2 E1P 20 NC 21 GND 22 NC 23 ZETSS2 E1N 24 NC 25 ZETSS2 E1P 26 NC 27 GND 28 NC 29 ZERSS1 E1N 30 NC 31 ZERSS1 E1P 32 NC 33 GND 34 NC 35 ZETSS1 E1N 36 NC 37 ZETSS1 E1P 38 NC 39 GND 40 NC 41 ZERSS0 E1P 42 NC 43 ZERSS0 E1N 44 NC 45 GND 46 NC 47 ZETSS0 E1N 48 NC 49 ZETSS0 E1P 50 P...

Page 222: ...e C 1 SATA PCIe SSD I F connector 75 pin 2 2 Pin No Signal Name Pin No Signal Name 61 62 63 64 65 66 67 NC 68 NC 69 NC 70 P3V 71 GND 72 P3V 73 GND 74 P3V 75 GND 1T GND 2T GND C 2 S3300 Power switch 2 pin Table C 2 Power switch 2 pin Pin No Signal Name Pin No Signal Name 1 PWRSW S3N 2 GND 1T GND 2T GND 3T GND ...

Page 223: ... 8 ZU3D1T E1N 9 ZU3D1T E1P 1T GND 2T GND 3T GND 4T GND C 4 CN4800 USB Type C 1 I F connector 24 pin Table C 4 USB Type C 1 I F connector 24 pin Pin No Signal Name Pin No Signal Name A1 GND B1 GND A2 ZSS0T1 E0P B2 ZSS0T0 E0P A3 ZSS0T1 E0N B3 ZSS0T0 E0N A4 PDVBUS1 B4 PDVBUS1 A5 PA1CC2 SXP B5 PA1CC1 SXP A6 ZUSBE1 E3P B6 USBE1 E3P A7 ZUSBE1 E3N B7 ZUSBE1 E3N A8 ZP1SB2 EXP B8 ZP1SB1 EXP A9 PDVBUS1 B9 P...

Page 224: ...me A1 GND B1 GND A2 NC B2 NC A3 NC B3 NC A4 PDVBUS2 B4 PDVBUS2 A5 PA2CC2 SXP B5 PA2CC1 SXP A6 NC B6 NC A7 NC B7 NC A8 NC B8 NC A9 PDVBUS2 B9 PDVBUS2 A10 NC B10 NC A11 NC B11 NC A12 GND B12 GND 1T GND 2T GND 3T GND 4T GND C 6 J6320 Headphone Microphone combo jack 6 pin Table C 6 Headphone Microphone combo jack 6 pin Pin No Signal Name Pin No Signal Name 1 HEADL PXP 2 HEADR PXP 3 RING2 PXP 4 SLEEVE ...

Page 225: ...4 GND 5 ZUSBFS E3P 6 ZUSBFS E3N 7 FSDET P3P 8 FS P3V 1T GND 2T GND C 8 CN9550 FAG2SW board I F connector 10 pin Table C 8 FAG2SW board I F connector 10 pin Pin No Signal Name Pin No Signal Name 1 GND 2 PWLEWH M5N 3 M5V 4 PWLEOR M5N 5 LFTBTN S3N 6 UPBTN S3N 7 OKBTN S3N 8 RGTBTN S3N 9 DWNBTN S3N 10 GND 1T GND 2T GND C 9 CN8020 RTC battery connector 3 pin Table C 9 RTC battery connector 3 pin Pin No ...

Page 226: ...3V 4 3G E3V 5 3G E3V 6 3G E3V 7 3G E3V 8 3GSAR E1N 9 GND 10 GND 11 ZU33GT E1P 12 ZU33GT E1N 13 GND 14 GND 15 ZU33GR E1P 16 ZU33GR E1N 17 GND 18 GND 19 ZUSB3G E3N 20 ZUSB3G E3P 21 GND 22 3GDET E3N 23 FSCL E3P 24 FSDA E3P 25 GND 26 3GON E1P 27 3GRFON E3P 28 1R8 E1V 29 SARINTR E3N 30 GND 1T GND 2T GND C 11 CN3380 FAN I F connector 4 pin Table C 11 FAN I F connector 4 pin Pin No Signal Name Pin No Sig...

Page 227: ...E200 Series Maintenance Manual 960 947 CONFIDENTIAL C 7 C 12 CN8021 Battery connector 9 pin Table C 12 Battery connector 9 pin Pin No Signal Name Pin No Signal Name 1 PVBH1 2 PVBH1 3 NC 4 GND 5 BDET S3N 6 ESDA S3P 7 ESCL S3P 8 GND 9 GND 1T GND 2T GND ...

Page 228: ...ance Manual 960 947 SW board FAG2SW C 13 CN9562 FAG2SY board I F connector 10 pin Table C 13 FAG2SY board I F connector 10 pin Pin No Signal Name Pin No Signal Name 1 GND 2 DWNBTN S3N 3 RGTBTN S3N 4 OKBTN S3N 5 UPBTN S3N 6 LFTBTN S3N 7 PWLEOR M5N 8 M5V 9 PWLEWH M5N 10 GND 1T GND 2T GND ...

Page 229: ... 9 GND 10 GND 11 ZU33GT E1P 12 ZU33GT E1N 13 GND 14 GND 15 ZU33GR E1P 16 ZU33GR E1N 17 GND 18 GND 19 ZUSB3G E3N 20 ZUSB3G E3P 21 GND 22 3GDET E3N 23 FSCL E3P 24 FSDA E3P 25 GND 26 3GON E1P 27 3GRFON E3P 28 1R8 E1V 29 SARINTR E3N 30 GND 1T GND 2T GND C 15 IS2641 SIM card I F connector 10 pin Table C 15 SIM card I F connector 10 pin Pin No Signal Name Pin No Signal Name 1 UIMPW3G E3V 2 MRS3G E3P 3 I...

Page 230: ...onnector 75 pin Table C 17 M 2 3G I Fconnector 75 pin 1 2 Pin No Signal Name Pin No Signal Name 1 NC 2 3G E3V 3 GND 4 3G E3V 5 GND 6 3GON E1P 7 ZUSB3G E3P 8 3GRFON E3P 9 ZUSB3G E3N 10 NC 11 GND 12 13 14 15 16 17 18 19 20 NC 21 NC 22 NC 23 NC 24 NC 25 3GSAR E1N 26 NC 27 GND 28 NC 29 ZU33GR E1N 30 UIMRS3G E3P 31 ZU33GR E1P 32 UIMCL3G E3P 33 GND 34 UIMIO3G E3P 35 ZU33GT E1N 36 UIMPW3G E3V 37 ZU33GT E...

Page 231: ... 947 CONFIDENTIAL C 11 Table C 17 M 2 3G I Fconnector 75 pin 2 2 Pin No Signal Name Pin No Signal Name 53 NC 54 NC 55 NC 56 NC 57 GND 58 NC 59 NC 60 NC 61 NC 62 NC 63 NC 64 NC 65 NC 66 UIMDT3G E3N 67 NC 68 NC 69 NC 70 3G E3V 71 3GDET E3N 72 3G E3V 73 GND 74 3G E3V 75 NC 1T GND 2T GND ...

Page 232: ...Appendix C Pin Assignments Appendices C 12 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 233: ...Appendix D Scan Codes Appendices dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL D i Appendix D Appendix D Scan Codes D 1 Scan codes D 1 Tables Table D 1 Scan codes for buttons D 1 ...

Page 234: ...Appendices Appendix D Scan Codes D ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 235: ...IAL D 1 D 1 Scan codes Table D 1 Scan codes for buttons Button Key code Scan code Make Break Up button E0 48 E0 C8 Down button E0 50 E0 D0 Left button E0 4B E0 CB Right button E0 4D E0 CD Center button pressing less than 1 sec ENTER No code 1C 9C Center button pressing 1 sec or more ESC 01 81 ...

Page 236: ...Appendices Appendix D Scan Codes D 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 237: ...Appendix E Button Layout Appendices dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL E i Appendix E Appendix E Button Layout E 1 Buttons E 1 Figures Figure E 1 Buttons E 1 ...

Page 238: ...Appendices Appendix E Button Layout E ii CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 239: ...Appendix E Button Layout Appendices dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL E 1 E 1 Buttons Figure E 1 Buttons ...

Page 240: ...Appendices Appendix E Button Layout E 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 241: ...dynaEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL F 1 Appendix F Wiring diagrams Not used F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 LAN Loopback Connector Figure F 2 LAN Loopback Connector ...

Page 242: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 243: ...e to the computer 2 Turn off the power of the computer while pressing SHIFT 3 Connect only the AC adapter and the power cable to the computer 4 Set the USB Flash Memory containing BIOS rewriting data 5 While pressing the left and right buttons press the power button for about 1 sec Then BIOS rewriting will start During the BIOS update the power LED will blink slowly in blue During the EC update th...

Page 244: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 245: ...0 Series Maintenance Manual 960 947 CONFIDENTIAL H 1 Appendix H EC Rewrite Procedures This Appendix explains how to rewrite the EC system The EC solely can t be updated It is updated at the BIOS update simultaneously As for the BIOS update refer to Appendix G ...

Page 246: ...Appendices Appendix H EC rewrite procedures H 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

Page 247: ...naEdge DE200 Series Maintenance Manual 960 947 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following tables show MTBF Mean Time between Failures in maximum configuration Table I 1 MTBF Time hours 13 354 64 LTE model ...

Page 248: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL dynaEdge DE200 Series Maintenance Manual 960 947 ...

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