Acer Power SP Service Manual Download

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Power SP

Service Guide

PRINTED IN TAIWAN

P/N: VD.PSPVF.001

Service guide files and updates are available

on the AIPG/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Power SP

Page 1: ...Power SP Service Guide PRINTED IN TAIWAN P N VD PSPVF 001 Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Acer Power SP service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...Chapter 1 1 Overview Acer Power SP supports Intel Pentium 4 Northwood based micro ATX IBM PC AT compatible system with PCI AGP bus NOTE CPU frequency up to 2 6GHz System Specifications Chapter 1 ...

Page 8: ... please refer to the AVL list for compatibility BIOS T Winbond 49V002FAP FWH 2MB T Award BIOS code T ACPI supported default S3 Super I O T Winbond W83627HF LPC super I O with Hardware monitor supported RTC T ICH4 IDE T Dual PCI Bus master enhanced IDE T Ultra DMA 33 66 100 supported FDD T 1 44 2 88 MB FDD Graphics T On die VGA Audio T On board RealTek ALC201A AC 97 CODEC LAN T RealTek RTL8100BL in...

Page 9: ... Expansion slots T 3 PCI slot PCI 2 2 Board size T Micro ATX 4 Layers Industrial Standard T Windows Hardware Compatibility Labs T ACPI 1 0b T PCI 2 2 T PC2001 compliance T Wired for Management 2 0 T Suspend to RAM ...

Page 10: ...hapter 1 Front Panel The computer s front panel consists of the following Label Description 1 Optical Drive 2 Floppy Drive 3 Power Button 4 USB Ports 5 Microphone Jack 6 Speaker Headphone Jack 1 2 3 4 5 6 ...

Page 11: ...ower cord socket 2 PS 2 keyboard port 3 Serial connector 4 Monitor connector 5 Headphone jack 6 Speaker Jack 7 Microphone Jack 8 USB Connector 9 PCI card slot 10 Fan aperture 11 PS 2 mouse connector 12 Printer connector 13 Game MIDI port 14 RJ 45 ethernet connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 12: ...6 Chapter 1 ...

Page 13: ...d by the system without setting any jumper BIOS Item Specification BIOS code programmer Award BIOS version v6 0 BIOS ROM type Flash ROM BIOS ROM size 2MB BIOS ROM package 32 pin DIP package Support protocol PCI 2 2 APM1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive No Support to BIOS boot block feature No BI...

Page 14: ...dule combinations You can install memory modules in any combination as long as they match the above specifications Memory Combinations Slot Memory Module Total Memory Slot 1 64 128 256 512MB 1G 64MB 1G Slot 2 64 128 256 512MB 1G 64MB 1G Maximum System Memory Supported 64MB 2G Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second...

Page 15: ...1024 85 91 2 157 5 1600x1200 60 76 2 156 0 1600x1200 85 106 2 229 5 Audio Interface Item Specification Audio controller ICH4 Audio controller resident bus AC 97 Audio function control Enable disable by BIOS Setup Mono or stereo Stereo Resolution 20 bits Compatibility Sound Blaster Pro 16 compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performanc...

Page 16: ...ation Parallel port controller Intel ICH4 Parallel port controller resident bus ISA bus Number of parallel ports 1 Support ECP EPP SPP Bi directional ECP EPP Connector type 25 pin D type female connector Parallel port function control Enable disable by BIOS Setup Optional ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Optional parallel port I O address via BIOS Setup 378h 278h Optional ...

Page 17: ...s PCI ISA Video Buffer Memory 0C0000 0C7FFF 32KBytes Video BIOS Memory 0C8000 0DFFFF 96Kbytes ISA Card BIOS Buffer Memory 0E0000 0EFFFF 64Kbytes BIOS Extension Memory Setup and Post Memory PCI Development BIOS 0F0000 0FFFFF 64Kbytes System BIOS Memory 100000 UPPER LIMIT Main Memory UPPER LIMIT 4GBytes PCI Memory PCI INTx and IDSEL Assignment Map PCI INTx PCI Devices Device IDSEL ADxx INTA ADIMM sl...

Page 18: ...rinter Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 IRQ Assignment Map IRQx System Devices Add On Card Devices IRQ0 Timer N IRQ1 Keyboard N IRQ2 Cascade Interrupt Control N IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Rese...

Page 19: ...M192 Audio controller Intel 845GE LAN controller Intel 845GE HDD controller Built in ICH4 Keyboard controller Built in ICH4 RTC Built in ICH4 Environmental Requirements Item Specifications Temperature Operating 5 35 C Non operating 20 60 C Storage package Humidity Operating 15 to 80 RH Non operating 20 to 90 RH Vibration Operating unpacked 5 500Hz 2 20G Non operating packed 5 500Hz 1 09G Mechanica...

Page 20: ...r Supply 200W Input Frequency Frequency Variation Range 50MHz 47MHz to 53MHz 60MHz 57MHz to 63MHz Input Voltage Variation Range 100 120 VRMS 90 132 VRMS 200 240 VRMS 180 264 VRMS Input Current Measuring Range 4A 90 132 VRMS 2A 180 264 VRMS Output Requirements Regulation Current Rating 5V 5 15A 12V 5 3A 12V 10 0 3A 3 3V 4 12A 5Vaux 5 3A ...

Page 21: ... switch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button T CPU goes into SMM T CPU asserts STPCLK and goes into the Stop Grant State T LED on the panel turns amber colour T Hard disk drive goes into SLEEP mode for ATA standard interface T Disabl...

Page 22: ...16 Chapter 1 ...

Page 23: ...ation values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad flat In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities C...

Page 24: ... of Press DEL to enter SETUP appears on the screen press c to enter the setup menu NOTE If the message disappears before you respond and you still wish to enter Setup restart the system by turning it OFF and On You may also restart the system by simultaneously pressing Ctrl Alt Delete The Setup Utility main menu then appears ...

Page 25: ... the main menu If you are already in the main menu press again to exit Setup The parameters on the screens show default values These values may not be the same as those in your system The grayed items on the screens have fixed settings and are not user configurable NOTE Due to the application of a new version of BIOS Setup program you may find the BIOS menu is largely different from the former mod...

Page 26: ...lect Product Information from the main menu The Product Information menu contains general data about the system such as the product name serial number BIOS version etc These information is necessary for troubleshooting may be required when asking for technical support ...

Page 27: ...in board s serial number System BIOS Version Specifies the version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system hardware components without actually opening your system Hardware checking is done via software during start up This parameter specifies the version of the SMBIOS utility installed in your system System BIOS ID Specifies the ...

Page 28: ...onth Jan Feb Dec Day 1 to 30 Year 1980 to 2079 Time Lets you set the time following the hour minute second format Hour 0 to 23 Minute 0 to 59 Second 0 to 59 IDE Primary Channel Master Allows you to configure the hard disk drive connected to the master port of IDE channel 1 To enter the IDE Primary Master setup press Enter The IDE CD ROM is always automatically detected IDE Device Model Number None...

Page 29: ...tting is VGA EGA Since current PCs use VGA only this function is almost useless and may be disregarded in the future VGA EGA CGA40 CGA80 Mono Halt On This parameter enables you to control the system stops in case of Power On Self Test errors POST All Errors No Errors All but Keyboard All but Diskette All by Disk Key Base Memory Refers to the option of memory that is available to standard DOS progr...

Page 30: ...s parameter speeds up POST by skipping some items that are normally checked Enabled Disabled Hard Disk Boot Priority First Second Third Boot Device The items allow you to set the sequence of boot device where BIOS attempts to load the disk operating system Floppy LS120 HDD 0 SCSI CDROM HDD 1 HDD 2 HDD 3 ZIP LAN Disabled Disable this sequence The sequence following the order of HDD Floppy and CD RO...

Page 31: ...ttings 6 8 10 12 15 20 24 and 30 Typematic Delay This item allows you to select the delay between when the key was first pressed and when the acceleration begins Settings 250 500 750 and 1000 Security Option Specifies the type of BIOS password protection that is implemented Setup means that the password prompt appears only when end users try to run Setup System means that a password prompt appears...

Page 32: ...res The advanced chipset features setup option is used to change the values of the chipset registers These registers control most of the system options in the computer NOTE Change these settings only if you are familiar with the chipset ...

Page 33: ... 3MB s mode 3 is 11 1 MB s and mode 4 is 16 6MB s If your hard disk performance becomes unstable you may manually try the slower mode Auto mode 1 mode 2 mode 3 and mode 4 Primary Master UltraDMA Primary Salve UltraDMA Secondary Master UltraDMA Secondary Slave UltraDMA These items allow you to set the Ultra DMA 33 66 100 mode supported by the hard disk drive connected to your primary and secondary ...

Page 34: ...ting system Enabled Disabled Onboard LAN function To enable or disable the onboard LAN controller Enabled Disabled Onboard LAN Boot ROM This setting determines whether or not to activate the boot ROM of the onboard LAN chip Enabled Disabled IDE HDD Block Mode Block mode is also called block transfer multiple commands or multiple sector read write If your IDE hard drive supports block mode most new...

Page 35: ...Chapter 2 29 ...

Page 36: ...Power Management Interface Function If your operating system is ACPI aware such as Windows 98SE 2000 Me select Enabled Enabled Disabled ACPI Suspend Type This item specifies the power saving modes for ACPI function S1 POS The S1 sleep mode is a low power state In this state no system context CPU or chipset is lost and hardware maintains all system context S3 STR The S3 sleep mode is s power down s...

Page 37: ...he length of time specified in this field the hard disk drive will be powered down while all other devices remain active Disabled 1 15 Mins Soft off by PWR BTTN This feature allows users to configure the power button function Instant Off The power button functions as a normal power on off button Delay 4 Sec When you press the power button the computer enters the suspend sleep mode but if the butto...

Page 38: ...d By This BIOS can automatically configure all of the boot and Plug and Play compatible devices You can also set it as Manual and go into each of the sub menu to choose specific resources Auto ESCD Manual IRQ Resources The items are adjustable only when Resources Controlled By is set to Manual By pressing Enter to access the sub menu PCI Device Reserved PCI VGA Palette Snoop Disabled Data read or ...

Page 39: ...n is for setting the shutdown temperature level for the processor When the processor reaches the temperature you set the ACPI aware system will be shut down Current System CPU Temperature CPU System fan Vcore ect These items display the current status of all of the mainboard hardware devices components such as CPU voltages temperatures and all fans speeds ...

Page 40: ...ed Spread Spectrum When the motherboard s clock generator pulses the extreme values spikes of the pulses creates EMI Electromagnetic Interference The spread Spectrum function reduces the EMI generated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves If you do not have any EMI problem leave the setting at Disabled for optimal system stability and performance B...

Page 41: ...tings are the default values set by the mainboard manufacturer specifically for optimal performance of the mainboard When you select the item a message as below appears Pressing Y Yes loads the BIOS default values for the most stable system performance ...

Page 42: ...ix characters in length After typing the password press Enter At the next prompt re type your password and press Enter again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press Enter when prompted to enter the password The following screen will display a message confirming that the password has been disabled ...

Page 43: ...u select Save and Exit Setup you will exit the BIOS utility The following dialogue box will appear Select Y Yes to exit Setup Select N No to return to the main menu If you select Exit Without Saving you will discard all the changes you made and exit Setup ...

Page 44: ...38 Chapter 2 ...

Page 45: ...nding strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 ...

Page 46: ...on Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 47: ... turned off the system and all peripherals connected to it Opening the System 1 Place the system unit on a flat steady surface 2 Turn the housing back and remove the screws as shown here 3 Slide out the side door Removing the Front Panel 1 Release the six latches behind the front bezel 2 Remove the bezel by following the instruction below Removing the CD ROM the Floppy and the HDD 1 Detach the mod...

Page 48: ...ve the CD ROM drive 4 Press the latch and remove the floppy drive 5 Press the latch again to release the hard disk module 6 Detach the HDD from the bracket Removing the Power Supply 1 Remove the screws as shown here 2 Remove the power supply ...

Page 49: ...ect the Pentium 4 CPU power cable 2 Release the two heatsink latches 3 Remove the heatsink module 4 Remove the CPU by following the instructions here Removing the Daughter Board 1 Remove the screw as shown here 2 Detach the USB cables from the daughter board ...

Page 50: ...44 Chapter 3 ...

Page 51: ... provides troubleshooting information for the Acer Power SP T Power On Self Test POST T Index of Error Messages T Index of Error Codes and Error Beeps T Index of Error Symptoms T Undetermined Problems Chapter 4 Troubleshooting ...

Page 52: ...system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows T Microprocessor with built in numeric co processor and cache memory subsystem T Direct Memory Access DMA controller T Interrupt system T Three programmable timers T ROM subsystem T RAM subsystem T RTC RAM subsystem and real time clock c...

Page 53: ...et 7 or below C3h Expand compressed BIOS code to DRAM C5h Call chipset hook to copy BIOS back to E000 F000 shadow RAM 0h1 Expand the Xgroup codes locating in physical address 1000 0 02h Reserved 03h Initial Superio_Early_Init switch 04h Reserved 05h 1 Blank out screen 2 Clear CMOS error flag 06h Reserved 07h 1 Clear 8042 interface 2 Initialize 8042 self test 08h 1 Test special keyboard controller ...

Page 54: ... SPURIOUS_INT_HDLR S W inter rupts to SPURIOUS_soft_HDLR 1Ch Reserved 1Dh Initial EARLY_PM_INIT switch 1Eh Reserved 1Fh Load keyboard matrix notebook platform 20h Reserved 21h HPM Initialization notebook platform 22h Reserved 23h 1 Check validity of RTC value e g a value of 5Ah is an invalid value for RTC minute 2 Load CMOS settings into BIOS stack If Smos check sum fails use default value instead...

Page 55: ... 32h Reserved 33h Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63h 34h Reserved 35h Test DMA Channel 0 36h Reserved 37h Test DMA Channel 1 38h Reserved 39h Test DMA page registers 3Ah Reserved 3Bh Reserved 3Ch Test 8254 3Dh Reserved 3Eh Test 8259 interrupt mask bits for channel 1 3Fh Reserved 40h Test 8259 interrupt mask bits for channel 2 41h Re...

Page 56: ...ocessors multi processor platform 56h Reserved 57h 1 Display PnP logo 2 Early ISA PnP initialization Assign CSN to every ISA PnP device 58h Reserved 59h Initialize the combined Trend Anti Virus code 5Ah Reserved 5Bh Optional Feature Show message for entering AWDFLASH EXE from FDD optional 5Ch Reserved 5Dh 1 Initialize Init_Onboard_Super_IO 2 Initialize Init_Onboard_AUDIO 5Eh Reserved 5Fh Reserved ...

Page 57: ...if AWDFLASH EXE is found in floppy drive ALT F2 is prrssed 77h Detect serial ports parallel ports 78h Reserved 79h Reserved 7Ah Detect install co processor 7Bh Reserved 7Ch Init HDD write protect 7Dh Reserved 7Eh Reserved 7Fh Switch back to text mode if full screen logo is supported If errors occur report errors wait for keys If no errors occur or F1 key is pressed to continue Clear EPA or customi...

Page 58: ...rved 91h Reserved 92h Reserved 93h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen dispaly summary table 7 Program K6 write allocation 8 Program P6 class write combining 95h Update keyboard LED typematic rate 96h 1 Build MP table 2...

Page 59: ... in BIOS Setup is correct 2 Enter BIOS Setup and load the default settings 3 RTC battery 4 System board System Management Memory Bad Memory Error at MMMM SSSS OOOOh 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 System board RAM Parity Error 1 Enter BIOS Setup to disable parity check 2 Memory module 3 System board PS 2 Keyboard Error or Keyboard N...

Page 60: ...all adapter cards that are NOT factory installed then reboot the system PS 2 Pointing Device Interface Error PS 2 Pointing Device Error 1 Re connect PS 2 keyboard and mouse 2 Enter BIOS Setup and load the default settings 3 PS 2 mouse 4 PS 2 keyboard 5 System board DMI Table Was Destroyed 1 Flash BIOS Press DEL key to enter Setup or F1 key to continue 1 Press DEL to enter Setup and reconfigure the...

Page 61: ...oot the system 2 Memory module 3 System board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled and power saving timer set in BIOS has elapsed 1 Enter BIOS Setup and load default settings In Windows 98 check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD System hangs before system boot 1 See Index of Sympto...

Page 62: ...rror 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive LED fails to light but system operates normally 1 With the system power on measure the voltage of hard disk LED connector 2 Hard drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD...

Page 63: ...r modem and set to receive messages and or fax Data fax modem software program invokes but cannot receive send data fax 1 Ensure the modem card is installed properly Fax voice modem software program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to...

Page 64: ...g power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Suspend 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cabl...

Page 65: ...Chapter 5 59 Acer Power SP Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board Jumper and Connector Information Chapter 5 ...

Page 66: ...60 Chapter 5 ...

Page 67: ... audio connector CN11 AUX in CN13 Front USB connector CN14 Front USB connector CN15 DIMM1 CN16 DIMM2 CN17 Front panel CN18 ATX power connector CN19 IDE2 connector CN20 External SMI CN21 Case open CN22 WOL CN23 IDE1 connector CN24 FDD connector J2 IR connector PC11 PCI slot 1 PC12 PCI slot 2 PC13 PCI slot 3 BT1 Battery U3 Audio chipset U4 LAN chipset U9 CPU socket U12 Intel 845 chipset U13 Intel IC...

Page 68: ...No Description JP1 Keyboard power 1 2 5V_SYS 2 3 5V_SB JP2 Back Fan JP4 CPU Fan JP5 LAN disable 1 2 LAN Disable 2 3 Normal JP6 BIOS setting 1 2 Clear CMOS 2 3 Default JP7 Chassis Fan JP8 BIOS Write Protect 1 2 Normal 2 3 BIOS Write Protect ...

Page 69: ...p or to return the defective parts you should follow the local government ordinance or regulations on how best to dispose it or follow the rules set by your regional Acer office on how to return it Picture Partname Description Part No CPU Processor NORTHWOOD 1 8AG SOCKET 478 Northwood 1 8Ghz 512k 400FSB C1 SL6LA 01 NORTH 18C NORTHWOOD 2 0AG SOCKET 478 NORTHWOOD 2 0GHZ 512K 400FSB C1 SL6GQ 01 NORTH...

Page 70: ...D 52X09 001 CD RW DRIVE 52X 24X 52X LITEON LTR 52246S CD RW DRIVE 52X 24X 52X LITEON LTR 52246S KR 52X01 001 COMBO DRIVE 42X 24X 48X 16X HLDS COMBO DRIVE 42X 24X 48X 16X HLDS TBD DVD ROM DRIVE 16X PIONEER DVD 120RD DVD ROM DRIVE 16X PIONEER DVD 120RD TBD Cables IDE HDD CABLE ATA66 40PIN HDD DATA CABLE 50 PSPVF 001 IDE CD ROM CABLE ATA66 40PIN CDROM DATA CABLE 50 PSPVF 002 IDE FDD CABLE 34PIN FDD D...

Page 71: ...Supply POWER SUPPLY 200W W O PFC FSP FSP200 ATV PY 20008 001 POWER SUPPLY 20W W PFC FSP FSP200 ATV PF PY 20008 002 Case Cover Bracket Assembly FRONT BEZEL W POWER BUTTON 5 25 3 5 EMPTY COVER USB DOOR 60 PSPVF 001 POWER BUTTON 42 PSPVF 001 USB DOOR 42 PSPVF 002 SIDE DOOR 60 PSPVF 002 CHASSIS W I O BRACKET 60 PSPVF 003 I O BRACKET 33 PSPVF 001 RETENTION MODULE 42 PSPVF 003 LED MODULE 42 PSPVF 004 EM...

Page 72: ... KB CHINESE 104KEYS GIFT BOX W PALM KBP2971 PS 2 KB KBP03 010 MOUSE PS2 2BUTTON WHEEL LOGITECH S69 90 00026 007 SPEAKER 23 PSPVF 001 Screws M B USB BOARD SCREW 86 PSPVF 001 FDD CD ROM SCREW 86 PSPVF 002 CHASSIS SCREW 86 PSPVF 003 SPS SCREW 86 PSPVF 004 Picture Partname Description Part No ...

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