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SpycerBox Ultra
Hardware Guide

Summary of Contents for SpycerBox Ultra

Page 1: ...SpycerBox Ultra Hardware Guide Version 2 0 Storage Solution SpycerBox Ultra Hardware Guide...

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Page 3: ...2 1 3 I A 4 5 SpycerBox Ultra Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index...

Page 4: ...no event shall DVS Digital Video Systems AG be liable for any dam ages whatsoever including without limitation any special indirect or consequential damages and damages resulting from loss of use data...

Page 5: ...49 511 630070 E mail info dvs de Internet http www dvs de Phone 49 511 67807 125 Fax 49 511 371985 E mail support dvs de U S Headquarters DVS Digital Video Inc 300 East Magnolia Boulevard Suite 102 B...

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Page 7: ...registration form and send or fax it to the address on the right You may also use our online registration form which can be accessed from the following internet page http www dvs de support support lo...

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Page 9: ...nt of the System 2 2 2 1 2 DVD Drive 2 3 2 1 3 HDD LEDs 2 4 2 1 4 Faceplate 2 4 2 1 5 Hard Disk Array 2 6 2 1 6 Operation Items 2 7 2 2 Overview of the Rear 2 9 2 2 1 The Rear of the System 2 9 2 2 2...

Page 10: ...5 7 5 2 1 Opening the Casing 5 7 5 2 2 Closing the Casing 5 7 5 3 Fan Maintenance 5 8 5 4 Controller Maintenance 5 11 5 5 Power Supply Maintenance 5 13 5 6 Using the DVS Recovery Disc 5 15 5 7 Removal...

Page 11: ...y clip generation for a SAN or as an NAS solution for a network Together with the hardware of the SpycerBox Ultra you also receive the SpycerBox software an extended version of DVS s data management s...

Page 12: ...notes that you should observe Chapter 2 This chapter gives a front and rear overview of the system detailing all items connectors and interfaces Additionally it contains some fur ther information for...

Page 13: ...ographical conventions will be used in this documen tation y Texts preceded by this symbol describe activities that you must per form in the order indicated Texts preceded by this symbol are parts of...

Page 14: ...sys tem Avoid touching the internal components of the DVS system whenever possible Computer hardware contains components that are sensitive to changing voltages Connecting or disconnecting the DVS sys...

Page 15: ...as a transportation good dry In the warranty period you have to keep the original packing and use it in case of transportation Environmental Conditions For error free working and a long service life t...

Page 16: ...e DVS product in it in case of a product return If the customer is not satisfied with the repair DVS will have the option to either attempt a further repair ex change the product or refund the purchas...

Page 17: ...the overall main storage capacity empty of data for performance reasons Your DVS system has been tested thoroughly and is very reli able However because of the vast amount of third party software ava...

Page 18: ...1 8 SpycerBox Ultra Hardware Guide...

Page 19: ...detailed overview of the hardware of the DVS system It will be shown in a front and a rear view and all its parts and connectors will be described The chapter will be concluded with a de scription of...

Page 20: ...tem This section provides an overview of the front of the system Figure 2 1 Overview of the front DVD drive The DVD drive can be used for example for soft ware installations Further information about...

Page 21: ...be used to store video audio or backup material All disks can be replaced easily in case of failure The disk array is described in more detail in section Hard Disk Array on page 2 6 operation items Wi...

Page 22: ...disk of the array Figure 2 4 HDD LEDs and the hard disk array Starting from the left the first six LEDs display the accesses to hard disks in the very left column of the array see section Hard Disk Ar...

Page 23: ...side of the faceplate is hinge fastened while its bottom side is fixed with magnets If you need access to one of the hard disks for ex ample to replace it you just have to lift the faceplate Figure 2...

Page 24: ...to the system with the help of a disk carrier which makes the removal of a hard disk from the system easy for example in the event of a failure Figure 2 8 Hard disk carrier overview Further informati...

Page 25: ...carriers hold each one hard disk of the array The hard disks are mounted to the disk carriers with several screws normally located at the sides of the carriers lever Once the lever is unlatched with t...

Page 26: ...tem alarm turns on By pressing this button the alarm buzzer can be switched mute Use a thin pointed object to press this button Some alarms e g the one in case of a hard disk failure are independent o...

Page 27: ...n provides an overview of the rear of the system Figure 2 10 Overview of the rear system disk array The system disk array contains the hard disks for the operating system and metadata when configured...

Page 28: ...tem to a SAN Furthermore if applicable some additional panels may be present for internal reasons or on customer re quest More details about the slot panel con nectors can be found in section Slot Pan...

Page 29: ...The hard disks are mounted to the disk car riers with several screws normally located at the bottom of the carriers lever Once the lever is unlatched with the opener it can be used to pull the disk c...

Page 30: ...d disk is accessed red A hard disk or hard disk carrier related error has occurred No Item Explanation 1 mouse PS 2 connector to connect a mouse to the system 2 COM port RS 232 connector for the conne...

Page 31: ...n your system may differ from the figure above The position of the indi vidual slot panels may vary and or other panels may be installed either for internal reasons or on your request 8 LAN Gigabit Et...

Page 32: ...tor for the DVS system has to be con nected here For further information about the graphic card please refer to the original manu facturer s documentation included in the deliv ery of the system SAS T...

Page 33: ...of the power supply unit green Operating normally off Standby mode off alarm LED on Disconnected from power or malfunction latch The latch of a power supply unit locks it in the power supply With it...

Page 34: ...ted for example in case of a power failure it will provide power to the cache of the con nected RAID controller so that buffered data will not get lost Once the operation of the system is restored the...

Page 35: ...ack For good air circulation and cooling make sure the ventilation holes are not covered y Connect at least the following computer peripherals Mouse keyboard and a monitor that is operable at a resolu...

Page 36: ...network or central storage On the DVS web page http www dvs de you can find various dia grams showing how the SpycerBox Ultra may fit in a workflow net work To connect the DVS system to a network cen...

Page 37: ...on of the system see chapter Installation on page 3 1 you may start the DVS system at any time To start the system perform the following y Press the power switch briefly to turn on the system The syst...

Page 38: ...ew and change the configurations For this you may have to stop running ports first e g you may have to stop the Fibre Channel targets to change the initiator target settings Afterwards you will see th...

Page 39: ...lternatively you can initiate a fast shut down by pressing the power switch briefly Some settings will be saved and afterwards the system turns off With the operating system frozen or not completely l...

Page 40: ...4 4 SpycerBox Ultra Hardware Guide...

Page 41: ...that you can perform on your own For each work a detailed procedure description is given If you experience trouble with the system that cannot be resolved with the work described here or in section Tr...

Page 42: ...ed to it The system disk array for the system metadata hard disks comprises four disks They are connected to a RAID controller that applies a RAID 1 to the data meaning that they are protected by a mi...

Page 43: ...the alarm will be sounded by a RAID con troller It cannot be switched mute with the mute button of the operation items It can be turned off either with the RAID soft ware manager or by replacing the b...

Page 44: ...ivided into three steps 1 Removing the hard disk from the system 2 Replacing the hard disk 3 Reassembling it into the system All steps are explained in the following Step 1 Removing the Hard Disk The...

Page 45: ...e system are severed you can pull the disk carrier out of the system Now the hard disk is removed from the system and it has to be replaced in the next step Step 2 Replacing the Hard Disk To replace t...

Page 46: ...e replacement of the hard disk is finished After several min utes the replaced hard disk will be automatically recognized by the sys tem Then the rebuild of the data will be initiated on its own When...

Page 47: ...over towards the rear of the system 2 Figure 5 3 Removal of the cover of the casing Once the cover is slid backward it can be taken off the system 5 2 2 Closing the Casing After finishing your task at...

Page 48: ...pen the casing of the system as described in section Opening the Casing on page 5 7 An alarm can be caused by a number of reasons Please refer to section Troubleshooting on page A 2 first for further...

Page 49: ...ed you can replace it For this perform the following y Press the latch of the respective fan module towards the front of the system 1 y With the locking mechanism released pull the fan module up and o...

Page 50: ...the fan y Re insert the repaired fan module into the system y Next close the casing of the system as described in section Closing the Casing on page 5 7 With the last step finished you have successful...

Page 51: ...the old controller Before exchanging a RAID controller contact the DVS service department The system your are working on operates with voltages that can be hazardous to your health Never work on the s...

Page 52: ...er on the keyboard to accept the configuration detected by the system After this the newly installed RAID controller automatically initiates a verify of the connected hard disks which may take some ti...

Page 53: ...screw the security screw of the latch y Take the handle of the respective unit and press the unit s latch to the left to unlock it y Then pull the unit at its handle out of the power supply y Change t...

Page 54: ...ly installed power supply unit y After that check the LED indicating the status of the power supply unit If it is lit up in green the unit is working properly With this the power supply unit has been...

Page 55: ...Afterwards the target device as well as the image that will be used for the restoration will be detailed on the screen y Press Enter on your keyboard to continue The DVS recovery environment will now...

Page 56: ...the live operating system When the termination is concluded you will be returned to the root command prompt root where you can enter either reboot or poweroff to reboot or turn off the system y Enter...

Page 57: ...able with a jack connection that supplies the DVS logo of the faceplate with power y Unplug the jack connection y Next hold tight the faceplate and remove the hinge wires as indi cated in the followin...

Page 58: ...5 18 SpycerBox Ultra Hardware Guide...

Page 59: ...A 1 2 1 3 4 5 I A A Appendix This chapter first gives some hints how to resolve irregularities during operation After that technical data and general information about the DVS system are provided...

Page 60: ...re the network connections of the system If this is not successful contact the DVS service department A RAID controller is defective If you can rule out the above men tioned causes a RAID controller m...

Page 61: ...sts contact the DVS service department An alarm is sounded and the alarm LED is off The alarm cannot be switched mute with the mute but ton OR At start up the sys tem is not able to ini tialize a disk...

Page 62: ...air is conducted to the rear of the rack and properly vented away Weight approx 70 kg Environment also during transport No exposure to heat No exposure to strong electric or magnetic fields No vibrati...

Page 63: ...ude from the rear plug safety l minus j usually plus 150 mm However this amount of space depends on the type of connectors used Figure A 1 Measured dimensions a 220 mm g 197 mm b 199 mm h 50 mm c 21 m...

Page 64: ...tion Otherwise the warranty will be void In any other case if you do not have the original packing any more use a similar structured packing for transportation DVS cannot be held liable for damages du...

Page 65: ...A 7 2 1 3 4 5 Appendix I A Figure 3 Figure 4 Figure 5 a b c Box A Box B Box B Box B Box B Box B...

Page 66: ...CE Marking DVS Digital Video Systems AG herewith declares that the following product s according to the provisions of the mentioned EC Directives including their relevant revisions at the time of thi...

Page 67: ...mmunications Op eration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inter ference at his own expense Note Con...

Page 68: ...A 10 SpycerBox Ultra Hardware Guide...

Page 69: ...16 data protection 5 2 declaration of conformity 1 6 A 8 dimensions A 5 disk activity LED disk carrier 2 7 2 12 HDD LEDs 2 4 disk array see hard disk array disk carrier 2 6 2 7 2 11 5 4 key lock 2 11...

Page 70: ...les 4 2 M O magnets 2 5 main storage 2 6 metadata HDD 2 10 5 2 monitor 2 14 3 1 mouse 2 12 3 1 mute button 2 8 5 8 5 13 A 2 A 3 NAS solution 1 1 network 2 13 connection 2 8 2 13 connection possibiliti...

Page 71: ...1 1 start 4 1 storage capacity 1 1 technical data A 4 starting 4 1 status of disk power 2 7 2 11 of hard disks 2 2 2 4 2 7 2 12 of network connection 2 8 of power supply unit 2 14 2 15 of power on off...

Page 72: ...I 4 SpycerBox Ultra Hardware Guide...

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