DVS SpycerBox Ultra, Hardware Manual

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Appendix
I
A
A fan has failed. Check the LEDs of the power supply
units. If all are green, shut down the
system (see section “Shutting Down
the System” on page 4-3) and check
whether a fan has failed (see section
“Fan Maintenance” on page 5-8). If
necessary replace the broken mod-
ule as described in the same section.
The system is over-
heated. If you can rule out the above men-
tioned causes, the alarm must be
due to overheating. An overheating
rarely occurs, and then most likely
caused by too much dirt accumulat-
ed at the ventilation holes. Shut
down the system immediately (see
section “Shutting Down the Sys-
tem” on page 4-3). Afterwards
open the casing as described in sec-
tion “Opening the Casing” on
page 5-7 and clean all ventilation
holes. When finished, reassemble
the system (see section “Closing the
Casing” on page 5-7) and start it. In
case the problem persists, contact
the DVS service department.
An alarm is sounded
and the alarm LED is
off. The alarm cannot
be switched mute
with the mute but-
ton.
OR
At start-up the sys-
tem is not able to ini-
tialize a disk set.
A hard disk or a hard
disk carrier got loose/
jammed (e.g. after
transport) or is not
mounted correctly. Shut down the system as described
in section “Shutting Down the Sys-
tem” on page 4-3. Then perform
the following: Pull all disk carriers
partially out of the chassis and after-
wards install them again. See to it
that they are pulled out and reas-
sembled correctly as described in
section “Replacing a Hard Disk” on
page 5-4. After that start the system
again.
A hard disk of the
hard disk array is de-
fective. Replace the defective disk as ex-
plained in section “Hard Disk Main-
tenance” on page 5-2.
A RAID controller is
defective. If you can rule out the above men-
tioned causes, a RAID controller may
be defective. Before attempting to
exchange a RAID controller (see sec-
tion “Controller Maintenance” on
page 5-11) contact the DVS service
department.
Error Cause Solution