Duke DQ 957RMT, Operator’S Manual With Illustrated Parts List

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Twin Twist Soft Serve Freezer Model 957RMT
184957 45
Product
dispenses
slowly out of
dispensing
head.
1. MTS pressure too low. 1. See MTS Troubleshooting Charts.
2. Product too cold. 2.
Check product temperature. Should
be 18°F (-7.8°C). See Dispensed
Product Too Hard.
3. Low overrun. 3. Check air meter. If plugged, clean.
See No Air (Overrun).
4. Wrong rotation on beater. 4.
Have an electrician correct rotation to
clockwise as viewed from the front of
the freezer.
13 Troubleshooting Tables
(continued)
PROBLEM PROBABLE CAUSE REMEDY
Dispensed
product too hard.
1. Low overrun. 1. Check overrun, if low see MTS
Troubleshooting Chart.
2. Cylinder thermostat erratic or set too
cold.
2.
Contact your Your local service
company.
3.
Spigot switch electrically or
mechanically stuck closed. (Unit runs all
the time.)
3.
Contact your Your local service
company.
4. Component failure. 4.
Contact your Your local service
company.
5. Low suction pressure, refrigeration
system.
5.
Contact your Your local service
company.
Freezer runs
continually
and product
continues to
get colder.
1. Spigot switch rod engaged. 1. Close spigot completely.
2. Spigot not seated in head. 2. Push spigot down.
3. Spigot switch out of adjustment or
defective.
3.
Contact your Your local service
company.
4. Faulty thermostat or bulb not deep
enough in well.
4.
Contact your Your local service
company.
5. Starter or relay contact points stuck. 5.
Contact your Your local service
company.
6. Faulty time delay. 6.
Contact your Your local service
company.
7. Suction pressure too low. 7.
Contact your Your local service
company.