DSP 104-plus, Reference Manual

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158004.B00 L1
APPENDIX L: FAULT REPORTING
DSP Design makes every effort to ship products and documentation that are
completely free from faults, design errors and inconsistencies. Sometimes, however,
problems do show up in the field. To help us put these right as quickly and efficiently
as possible, we need as much information as possible from you, the user.
For this reason we have included here a “Product Fault Report” form. If you ever
have cause to return a board for repair, or if you detect an error in the documentation,
we would appreciate it if you could fill in the form on the next page, or a copy of it, and
return the form to your supplier.
Prior to returning a faulty product, please check the following:
1.
The board has been correctly configured for the intended application (see
earlier appendix for board installation details).
2.
The power supplies are providing correct voltage levels.
3.
Cabling to the board is sound and connected correctly.
4.
Other cards in the system are known to be correctly configured and
functioning.
5. PLEASE RETURN THE BOARD TO US IN EXACTLY THE SAME
CONFIGURATION AS IT FAILED IN.
Your help with this will enable us to sort out your problem more quickly. Thank you.