27
Ethernet/Cellular Programming Options
3G Alarm Communicator Installation Manual
The table above displays the firmware update indicator codes and meaning of each code. The
updates can be made from communicator. Communicator can update firmware of the panel and
also of communicator itself. This section does not provide specific details such as if the Image is
still stored or erased due to the cancellation code. Specific details shall be captured in User/Instal-
lation Manuals and provided to Technical Advice Bulletin.
For the Purpose of Documentation:
• Communicator shall erase panel image file on Reason Code 0x00 ~ 0x04 and 0x0B
• Communicator shall try to upgrade panel image file forever on Reason Code 0x05 ~ 0x0A.
[984] Communicator Status
NOTE:
This section is not real-time, you will have to exit and return to the section to see if the
status has been changed
The communicator status sections provide the installer with the status of the communicator’s func-
tionality, operational readiness, and failures.
The communicator status is displayed as a 6-digit hexadecimal code. The code ranges between
00000F and 2220CF, though not all numbers in this range are assigned. Each of the 6 digits rep-
resents a status or trouble indicator as below:
1. Digits 1 & 2: Signal strength indicators display the presence/strength of cellular radio.
2. Digit 3: Network Indicator, indicates the operational status of the network.
3. Digits 4 & 5: Trouble Indicator displays the type of issue on the communicator or modules
associated with and connected to communicator.
4. Digit 6: Reserved, displayed a an ‘F’ or a ‘-’, for example ‘11002-’.
To understand the communicator status better, consider status code 11002F as an example:
11- Signal strength is excellent
0 - No network issues
02 - Panel Supervision trouble with the communicator
Communicator Troubleshooting
The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instruc-
tions is displayed in the table below.
Table 15: Radio Signal Strength - Digits 1 and 2
FB
Communicator Firmware Update Complete
n/a
FC
Panel Firmware Update Complete
n/a
FD
File Download in Progress
n/a
FE
Firmware File Empty
Software Default Value (Factory Default)
FF
File Receive Failure
File Was Not Received
F1
Communicator Update Fail
Firmware Update did Not Occur
F2
Panel Update Fail
Panel is not responding
Signal
Strength
CSQ
Level
Signal
Indicator
1
Signal
Indicator
2
Signal
Level
[dBm]
Signal
Level
Status
Action Required
No Signal
0
0
0
-108.8
bad
Check all antenna connections.
Confirm cellular service is active in area.
Relocate Panel or install external
antenna.
1 Bar
1 - 4
0
2
-108 ~ -
103
weak
Relocate Panel or install external
antenna if Yellow Trouble LED has:
5 flashes.
2 Bars
5 - 6
0
1
-102 ~ -
99
weak
3 Bars
7 - 10
2
1
-98 ~ -91
strong
Location is OK.
Cellular Signal
Strength is greater than CSQ 7.
4 Bars
11 - 13
2
1
-90 ~ -85
strong
5 Bars
14 +
1
1
-84 and
higher
excellent
Reason Code
Description of Reason Code
Firmware Image is
