12
Communicator Reset / Update
3G Alarm Communicator Installation Manual
NOTE:
If the yellow LED is flashing, Signal Strength in table below is not valid.
See
for troubleshooting flashing yellow LED.
NOTE:
The communicator will indicate cellular Trouble (yellow LED = 5 flashes) if the calcu-
lated average CSQ Level is 4 or less. The communicator signal strength can be viewed remotely
with Connect24.
Network Activity LEDs (Red and Green)
TL2603G/TL260 only
•
Ethernet Activity:
Red LED will blink quickly once for Transmit, or twice for Receive.
•
Cellular Activity:
Green LED 2 will blink quickly once for Transmit, or twice for Receive
Factory Defaults Reset
You can reset the programming options for the Communicator to the factory settings by installing
the hardware jumper. Perform the following steps to reset the Communicator:
NOTE:
A jumper is required on AUDIO/DEFAULT pins 4 and 5 to reset the hardware values.
1. Remove panel front cover.
2. Locate the AUDIO/DEFAULT 5 pin connector on the communicator board (see Figure 3).
3. Apply a jumper to short the hardware default pins 4 and 5.
4. Remove AC and DC power from the panel and then reapply power to the Panel. Wait until the
two green LEDs on the communicator begin flashing rapidly.
5. Remove the jumper from the hardware default pins 4 and 5 (Green LEDs will stop flashing).
6. Replace the panel cover.
NOTE:
The communicator has now been reset to the factory default values.
Firmware Update
The firmware of the device can be updated over cellular or Ethernet (Remote or Local updating):
• When the firmware update begins, all 4 LEDs are ON.
• During the firmware update process, the LEDs will be cycled individually in a chaser pattern.
• During the firmware update process, Chaser pattern will briefly pause, and resume again. This
indicates Firmware Verification check has passed, and Application Update will begin.
• After a successful update, the unit will automatically restart.
• Should the update fail, all 4 LEDs will flash ON, then OFF together at 1 second intervals.
NOTE:
If the firmware update fails, restart the Communicator by cycling Power. For persistent
update failures, contact your dealer.
Table 8: Radio Signal Strength
Signal
Strength
CSQ
Level
Yellow
LED
Green
Led 2
Green
LED 1
Signal
Level dBm
Action Required
No Signal
0
ON
OFF
OFF
-108.8
Check all antenna connections.
Confirm cellular service is active in area.
Relocate Panel or install external antenna.
1 Bar
1 - 4
ON
See Note
OFF
Flashing
-108 ~ -103 Relocate Panel or install external antenna if Yel-
low Trouble LED has:
5 flashes
.
2 Bars
5 - 6
OFF
OFF
Flashing
-102 ~ -99
3 Bars
7 - 10
OFF
OFF
ON
-98 ~ -91
Location is OK
. Cellular signal strength is greater
than CSQ 7.
4 Bars
11-13
OFF
Flashing
ON
-90 ~ -85
5 Bars
14 +
OFF
ON
ON
-84 and
higher
C
OMMUNICATOR
R
ESET
/ U
PDATE
