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DSC 3G2055 Installation Manual Download Page 6

6

M

OUNTING

C

ONSIDERATIONS

The Cellular/Ethernet Communicator is a fixed, wall-mounted unit and shall be
installed in the location specified in these instructions. The equipment enclosure
must be fully assembled and closed, with all the necessary screws/tabs and it must
be secured to a wall before operation.
Internal wiring must be routed in a manner that prevents:

• Excessive strain on wire and on terminal connections,
• Interference between power limited and non power limited wiring,
• Loosening of terminal connections, or
• Damage of conductor insulation.

Warning: Never install this equipment during a lightning storm!

The Installer must instruct the System user on each of the following items:

• This manual shall be used in conjunction with the Alarm controller manual; All the

safety instructions specified within that manual shall be observed.

• Do not attempt to service this product. Opening or removing covers may expose

the user to dangerous voltages or other risks.

• Any servicing shall be referred to trained service person only.
• Use authorized accessories only with this equipment.

Cellular Coverage for Alarm Communicator Operation

The HSPA/3G performance of the

3G2055

and

TL2553G

Alarm Communicators

depends greatly on Cellular network coverage. The SCW (with internal Alarm Com-
municator) should not be mounted in the final location without first ensuring that Cel-
lular radio reception is adequate for communication using the HSPA/3G paths.

Perform the “Communicator Placement Test” on page 15

G

ENERAL

I

NFORMATION

All versions of the HSPA/3G and Ethernet Alarm Communicator, operate on a HSPA/
3G network and are housed inside the Self Contained Wireless (SCW) 9055/9057.
The Communicators use an Internal Antenna only.
Each version of Alarm Communicators covered by this Installation Manual are
described below:

3G2055:

A High Speed Packet Access/Global System for Mobile (HSPA/3G) wireless

Alarm Communicator that sends alarm communication to Sur-Gard System I-IP, II, III
(SG-DRL3IP), IV (SG-DRL4IP) and System 5 (DRL5-IP) central station receivers via a
HSPA/3G digital cellular network.

TL2553G:

Is a dual-path Cellular/Ethernet Alarm Communicator that sends alarm

communication to Sur-Gard System I-IP, II, III, IV and 5 central station receivers
through Ethernet/Internet or a HSPA/3G digital cellular network.
The dual path Communicator can be used as either a backup or primary Communica-
tor. The Communicator supports Internet Protocol (IP) transmission of panel and
internal events over Ethernet/Internet and/or HSPA/3G.

NOTE: For North America the following model names are available:

3G2055-NA

and

TL2553G-NA

.

C

OMMUNICATOR

T

ECHNICAL

S

PECIFICATIONS

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Summary of Contents for 3G2055

Page 1: ...thernet Internet and HSPA 3G Dual Path Alarm Communicator SCW 3G Ethernet Communicator North America Installation Manual v5 0 Warning This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer ...

Page 2: ......

Page 3: ...trol Functions 14 Label Programming for SMS Message 15 Communicator Placement Test 15 General Information 16 Keypad Data Display 16 Entering Data From Keypad 16 Entering ASCII Characters 16 ETHERNET Cellular Programming Options 17 System Options 17 Programming Options 20 Communications Reporting Codes 25 System Test Options 026 029 25 Ethernet Receiver 1 Options 27 Ethernet Receiver 2 Options 28 E...

Page 4: ...ce will keep the system in good operating condition Inadequate Installation A security system must be installed properly in order to provide adequate protection Every installation should be evaluated by a security professional to ensure that all access points and areas are covered Locks and latches on windows and doors must be secure and operate as intended Windows doors walls ceilings and other b...

Page 5: ...moke detectors such as when the fire is in a chimney walls or roofs or on the other side of closed doors Smoke detectors may not detect smoke from fires on another level of the residence or building Every fire is different in the amount of smoke produced and the rate of burning Smoke detectors cannot sense all types of fires equally well Smoke detectors may not provide timely warning of fires caus...

Page 6: ... on Cellular network coverage The SCW with internal Alarm Com municator should not be mounted in the final location without first ensuring that Cel lular radio reception is adequate for communication using the HSPA 3G paths Perform the Communicator Placement Test on page 15 GENERAL INFORMATION All versions of the HSPA 3G and Ethernet Alarm Communicator operate on a HSPA 3G network and are housed i...

Page 7: ...Firmware via Ethernet and or HSPA 3G radio Dual Band Operation 850 MHz and 1900 MHz North America only CID and SIA format reporting Subscriber Identity Module SIM card included with Communicator North America only Supervision heartbeats via HSPA 3G 2G and or Ethernet Internet UL ULC INSTALLATION REQUIREMENTS For ULC Residential fire and burglary applications the 3G2055 TL2553G can be used as prima...

Page 8: ... 3 Communicator Electrical Ratings Model 3G2055 Cellular Only TL2553G Ethernet and Cellular Power Supply Ratings Input Voltage 3 5 3 9 4 2 VDC min NOM MAX from the SCW panel Current Consumption 75 mA 100 mA Standby Current 3 7V 75 mA 100 mA Alarm Transmitting Current 400 mA 3 7V during transmission Antenna Specifications Dual band Antenna See Table 1 and Table 2 Environmental Specifications Operat...

Page 9: ...rovided by the master reseller or by Connect24 c Select Product Module d Enter the SIM card number e Click Next then enter in all relevant information as required f Confirm all information is entered correctly before submitting 5 Repeat Step 4 to program another SIM card i e another Subscriber or log out from Connect24 6 When you are at the physical installation site the Communicator will automati...

Page 10: ...an environment that provides the pollution degree max 2 over voltages category II in non hazardous indoor locations only This manual shall be used with the Installation Manual of the alarm control panel which is connected to the HSPA 3G Ethernet Communicator All instructions specified within the control panel manual must be observed All the local rules imposed by local electrical codes shall be ob...

Page 11: ... ft NOTE The Ethernet cable shall not be visible when the installation is complete unless the install is a surface mount installation INSERTING REMOVING THE SIM CARD 1 Remove the front cover of the SCW Control Panel to access SIM card holder 2 Remove power from the SCW and disconnect the backup battery connections 3 On the SIM card holder push gently to slide the cover towards OPEN as indicated by...

Page 12: ... displayed and OFF when the number is not dis played e g 1 5 Toggle Options 1 and 5 are ON all others are OFF 2 Panel Section 167 Cellular Ethernet Interface Communications Wait for ACK Default value is 060 seconds 3 When the communicator is installed with the SCW panel 4 telephone numbers are available to backup one another You can set up these 4 telephone numbers to perform in one of two ways Ba...

Page 13: ... Command and Control functions The number can be recorded in the Programming Worksheets Section of this document under Option 996 Due to the nature of the SIM card activation process with Cellular network carriers it can take up to 24 hours for SIM card activation to be complete SMS COMMAND AND CONTROL FUNCTIONS SMS Command and Control is available on SCW9055 57 panels Users can send SMS text mess...

Page 14: ...nicator type e g SMS TL2553G and enter all relevant information in SMS section NOTE The Cellular telephone number will also be required by the user to send SMS Command and Control messages to their system 5 Program the account information then click Global Download and choose SMS as the Connection Type Click OK 6 The download path configured in Programming Section 005 Toggle Option 4 determines th...

Page 15: ... to select the Option ASCII Entry Use this mode to enter ASCII characters from the keypad Clear to End This selection will clear the remainder of the display Clear Display This selection will completely erase all entries on the display Change Case Toggles between upper lower case depending on current selection NOTE The 0 on the keypad is used to delete characters ENTERING ASCII CHARACTERS To enter...

Page 16: ...unicator Format is 4 fields each field is 3 digits Valid range 000 255 NOTE If DHCP is enabled the DHCP Server will assign the subnet mask for this Section and the programmed value will be ignored 003 Ethernet Gateway IP Address Default 000 000 000 000 Enter the Ethernet Gateway IP address of the Communicator The gateway IP address is required when a router is used on the local network to reach th...

Page 17: ...FF Heartbeat 2 Residential Supervision This supervision type is suitable for applications where supervision of the communication path to the receiver is required no swap detection NOTE Commercial supervision is more data intensive than residential supervision and should only be used when required to meet the approval for the installation 4 Primary Path Default OFF TL2553G ON 3G2055 ON Cellular cha...

Page 18: ... 2 Receiver Enabled Default ON OFF for 3G2055 ON Ethernet Receiver 2 is enabled OFF Ethernet Receiver 2 is disabled 3 Reserved 4 Cellular 1 Receiver Enabled Default ON ON Cellular Receiver 1 is enabled OFF Cellular Receiver 1 is disabled 5 Cellular 2 Receiver Enabled Default ON ON Cellular Receiver 2 is enabled OFF Cellular Receiver 2 is disabled 6 Reserved 7 DLS Over Cellular Default ON NOTE Prog...

Page 19: ...be required when programming the Communicator module Valid range 0000 FFFF 012 DLS Incoming Port Default 0BF6 3062 The DLS Incoming Local Port listening port is the port DLS IV will use when con necting to the Communicator If a router or gateway is used it must be programmed with a Transmission Control Protocol TCP port forward for this port to the Communi cator module IP address Valid range 0000 ...

Page 20: ...land Time EAST Easter Island Standard Time 1D 5 EST Eastern Standard Time COT Colombia Time ECT Ecuador Time PET Peru Time ACT Acre Time 1F 4 5 VST Venezuela Standard Time 21 4 AST Atlantic Standard Time CLST Chile Standard Time BWST Brazil Western Standard Time SLT San Luis Time PYT Paraguay Time JFST Juan Fernandez Island Standard Time GYT Guyana Time FKST Falkland Island Standard Time BOT Boliv...

Page 21: ...me AST Al Manamah Standard Time 3F 3 5 IRST Iran Standard Time 41 4 AMST Armenia Standard Time SCT Seychelles Time GST Gulf Standard Time SAMT Samara Time RET Reunion Time MUT Mauritius Time ICT Iles Crozet Time GET Georgia Standard Time AZT Azerbaijan Time 43 4 5 AFT Afghanistan Time 45 5 CAST Chinese Atlantic Standard Time WKST West Kazakhstan Standard Time PKT Pakistan Time YEKT Yekaterinburg T...

Page 22: ...HKST Hong Kong Standard Time WITA Waktu Indonesia Bagian Tengah TWT Taiwan Time SST Scarborough Shoal Time SIT Spratly Island Time SGT Singapore Time PST Philippine Standard Time PIT Pratas Islands PIT Parcel Island Time MYT Malaysia Time MNT Mongolia Time MBT Macclesfield Bank Time IRKT Irkutsk Time BDT Brunei Time ACIT Ashmore and Cartier Island Time 52 8 25 APO Apo Island Time 54 8 75 ACWST Aus...

Page 23: ...ts data transmission The transmission will look similar to the following at the receiver Example Nri0 ET001 Where N New Event ri0 Partition Area identifier ET Panel Absent Trouble 001 Zone 001 59 10 AEST Australian Eastern Standard Time GST Guam Standard Time YAPT Yap Time VLAT Vladivostok Time TRUT Truk Time PGT Papua New Guinea Time DTAT District de Terre Adelie Time ChST Chamorro Standard Time ...

Page 24: ... Transmission Unique to Primary and Secondary Receivers Set Ethernet Section 026 to FF 027 to FF Set Cellular Section 028 to FF 029 to FF The module will send periodic test transmissions to each receiver independently with no backups If the test transmission fails to any of the programmed receivers an FTC trouble will be generated Alternate Test Transmission Alternate Test Transmission can be enab...

Page 25: ...nt or FF to enable This event will occur when panel tampered during the entry delay 032 Priority Tamper Restore Program 00 to disable this event or FF to enable This event will occur when panel tamper restored 033 Communicator Firmware Update Begin Default FF Program 00 to disable this event transmission or FF to enable This event will occur when the communicator firmware update begins 034 Communi...

Page 26: ... account code will be used 102 Ethernet Receiver 1 DNIS Default 000000 The Dialled Number Information Service DNIS is used in addition to the Account Code to identify the Communicator module at the central station Valid range 000000 099999 Value is entered as a leading 0 followed by the 5 digit DNIS Format is Binary Coded Decimal BCD NOTE Each Ethernet Cellular receiver must be programmed with a u...

Page 27: ...count code is used when transmitting heartbeat signals to the central station receiver Signals received from the control panel will use the control panel account number Valid range 0000000001 FFFFFFFFFE Programming all 0 or all F will cause a Module Configuration Trouble yellow LED 12 flashes NOTE If both Ethernet Receiver 2 and Cellular Receiver 2 are the same receiver IP and port number are iden...

Page 28: ...ULC listed system Enter the Domain Name as 32 Character ASCII ETHERNET OPTIONS 124 Ethernet Test Transmission Time Default 9999 Enter a 4 digit number 0000 2359 using the 24 hour clock format HHMM to set the test transmission time of day Valid range 00 23 hours HH and 00 59 minutes MM Programming a value of 9999 will disable the test transmission time NOTE The internal date and time will automatic...

Page 29: ...ular Receiver 1 APN Default The Access Point Name APN determines the Cellular network that the Communicator will connect to This information is available from your network carrier Program this Section as 32 ASCII characters NOTE When a SIM card with a custom APN is used the unit will not have access to the Internet DLS and remote flash can still be done if Section 221 is programmed with a valid Pu...

Page 30: ...e flash can still be done if Section 221 is programmed with a valid Public APN 216 Cellular Receiver 2 Domain Name Default i Programming this Section is not permitted on a UL ULC listed system Enter the Cellular Receiver 2 Domain Name with up to 32 ASCII characters CELLULAR OPTIONS 221 Cellular Public Access Point Name Default When the Communicator is operating on a private APN use this Section to...

Page 31: ...le conditions are disabled 01 FE Trouble Delay time in minutes 227 Voice Call Timeout Default 00 This option sets the Voice Call Timeout in minutes Programming a value of 00 will disable timeout Valid range is 00 to FF 228 Voice Call Back Time Default 0A This option sets the Voice call back time in minutes When the Communicator requests Call Back from the receiver it will answer incoming calls dur...

Page 32: ...amming blank for a telephone number will disable that number The User can program their own mobile telephone numbers at the keypad using 6 SMS Programming The SMS Command and Control feature utilizes the SMS messaging service provided by the Cellular net work and is subject to the limitations of SMS messaging These limitations include delayed messages and lack of guaranteed delivery NOTE SMS Comma...

Page 33: ...partition number and Access Code 602 Away Arm Default Away Arm Send this command to the system to away arm It may be followed by a Partition Label or partition number and Access Code 603 Night Arm Default Night Arm Send this command to the system to night arm It may be followed by a Partition Label or partition number and Access Code 604 Disarm Default Disarm Send this command to the system to dis...

Page 34: ...sent the SMS response is a listing of all interactive commands that can be sent to the module Access Code is not required 619 Keypad Message Default Keypad Message The response format is Account Label Date and Time SMS Function Response Message Text Fields are space delimited When Keypad Message is sent the SMS response is the message displayed on the keypad If the message is too long to dis play ...

Page 35: ...is disarmed and is ready to arm 628 System Disarmed Not Ready Default Disarmed Not Ready This label will be included in the response to a status request command if a partition is disarmed and is not ready to arm 629 System is in Alarm Default is in Alarm This label will be included in the response to a status request command if a partition is in alarm 630 Trouble Label Default Service is Required ...

Page 36: ...d for DHCP and you need to see the IP address was assigned to the device by the DHCP Server This value is programmed in Section 007 or assigned by DHCP 989 DNS 2 IP Address This Section will display the IP address of DNS Server 2 This is useful when the unit is configured for DHCP and you need to see the IP address that was assigned to the device by the DHCP Server This value is programmed in Sect...

Page 37: ...e phone number 997 IMEI Number This Section will display the unique 15 digit International Mobile Equipment Identity IMEI of the radio Format is Reporting Body Identifier 2 digits Allocation Number 4 digits Final Assembly Code 2 digits Serial Number 6 digits and a check digit 998 MAC Address This Section will display the unique12 digit hexadecimal number assigned as the Media Access Control MAC ad...

Page 38: ...indicator network is working 00 TROUBLE INDICATOR there is no trouble on the communicator F Future code not assigned yet It is sixth hexadecimal digit It could be also dash instead of letter F 11000 In this example both signal indicators are on indicating that communicator has excel lent signal level the network indicator is OFF showing that we do not have any net work problems and trouble indicat...

Page 39: ...module does not recognize Replace the SIM card 05 3G Cellular Trou ble Confirm that 3G service is available and active in your area Check all antenna connections Ensure average radio signal strength is CSQ 6 or higher See Table 7 Ensure the SIM card is properly inserted into the SIM card holder Ensure the SIM card has been activated Could take up to 24 hrs after install If this trouble persists re...

Page 40: ...gramming by calling the Connect 24 VRU or by logging into the Connect24 VRU web site 0C Module Configura tion Trouble This indication appears when Section 021 System Account Code Section 101 111 201 and 211 Receiver Account Code have not been pro grammed Ensure that a valid account code has been entered in these Sec tions Signal Strength CSQ Level Signal Indicator 1 Signal Indicator 2 Signal Level...

Page 41: ...41 ...

Page 42: ...07 DNS Server IP 1 i Programming not permitted on UL ULC listed system Default 000 000 000 000 ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ 008 DNS Server IP 2 i Programming not permitted on UL ULC listed system Default 000 000 000 000 ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ ____ PROGRAMMING OPTIONS 010 System Toggle Option Default CAFE Valid range 0000 FFFF ____ ____...

Page 43: ...5 3061 Valid range 0000 FFFF ____ ____ ____ ____ 105 Ethernet Receiver 1 Local Port Default 0BF4 3060 Valid range 0000 FFFF ____ ____ ____ ____ 106 Ethernet Receiver 1 Domain Name Default 32 ASCII characters i Programming not permitted on UL ULC listed system ETHERNET RECEIVER 2 OPTIONS ________________________________ 111 Ethernet Receiver 2 Account Code Default 0000000000 Valid range 0000000001 ...

Page 44: ...FFFF ____ ____ ____ ____ 215 Cellular Receiver 2 APN Default 32 ASCII characters ____________________________________ 216 Cellular Receiver 2 Domain Name Default i Programming not permitted on UL ULC listed system 32 ASCII characters ____________________________________ CELLULAR OPTIONS 221 Cellular Public Access Point Name Default 32 ASCII characters ____________________________________ 222 Cellu...

Page 45: ..._________________________________ 605 608 Activate Command Output 1 4 Default Activate Command Output n Send this command to the system to activate a command output ____________________________________ 609 612 Deactivate Command Output 1 4 Default Deactivate Command Output n Send this command to the system to deactivate a command output ____________________________________ 613 Bypass Default Bypas...

Page 46: ...e is Required Included in the response to the Alarm Memory command if there are no alarms in memory ____________________________________ 631 No Alarms in Memory Default No Alarm Memory Included in the response to the Alarm Memory command if there are no alarms on the system ____________________________________ 634 Error Code Default Error Code Included in the response to an Alarm Memory Request if...

Page 47: ... up copy solely for archival purposes Except as expressly provided in this EULA You may not otherwise make copies of the SOFTWARE PRODUCT including the printed materials accompa nying the SOFTWARE DESCRIPTION OF OTHER RIGHTS AND LIMITA TIONS Limitations on Reverse Engineering Decompila tion and Disassembly You may not reverse engi neer decompile or disassemble the SOFTWARE PRODUCT except and only ...

Page 48: ... liable for any special incidental consequential or indirect damages based upon breach of warranty breach of contract negligence strict liability or any other legal theory such damages include but are not limited to loss of profits loss of the SOFTWARE or any associ ated equipment cost of capital cost of substitute or replacement equipment facilities or services down time purchasers time the claim...

Page 49: ... limited to loss of profits loss of the product or any associated equipment cost of capital cost of substi tute or replacement equipment facilities or services down time purchaser s time the claims of third par ties including customers and injury to property The laws of some jurisdictions limit or do not allow the dis claimer of consequential damages If the laws of such a jurisdiction apply to any...

Page 50: ... conforme aux limites d exposition aux rayonnements de la IC pour un environnement non contrôlé L antenne doit être installé de façon à garder une distance minimale de 20 centimètres entre la source de rayonnements et votre corps Gain de l antenne doit être ci dessous L émetteur ne doit pas être colocalisé ni fonctionner conjointement avec à autre antenne ou autre émetteur FCC CLASS B DIGITAL DEVI...

Page 51: ......

Page 52: ...essively enforce its intellectual property rights to the fullest extent of the law including pursuit of criminal prosecution wherever necessary All trademarks not owned by Tyco are the property of the irrespective owners and are used with permission or allowed under applicable laws Product offerings and specifications are subject to change without notice Actual prod ucts may vary from photos Not a...

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