DPS Telecom D-PK-NG216, User Manual

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85
Displa
y
Points Alarm Point Description Solution
1
33
Default
configuration
The internal NVRAM may be
damaged. The unit is using default
configuration settings. Login to the NetGuardian's web
browser and configure the unit.
Power cycle to see is the alarm
clears.
34
DCP poller
inactive
The NetGuardian is configured to
listen for DCP polls but has not
received a poll in over 5 minutes. Check if unit can ping T/Mon or
disable if not in use.
39
SNMP
community
error
Community string does not match
your SNMP master's community
string. Verify both community strings to
make sure they match.
41
Notification 1
failed
A notification 1 event, such as a
page or email, was unsuccessful. Verify that you can ping both
devices.
42
Notification 2
failed
A notification 2 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
43
Notification 3
failed
A notification 3 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
44
Notification 4
failed
A notification 4 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
45
Notification 5
failed
A notification 5 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
46
Notification 6
failed
A notification 6 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
47
Notification 7
failed
A notification 7 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
48
Notification 8
failed
A notification 8 event, such as a
page or email, was unsuccessful. Use RPT filter debug to help
diagnose notification problems.
49 NTP failed
Communication with Network Time
Server has failed.
Try pinging the Network Time
Server’s IP Address as it is
configured. If the ping test is
successful, then check the port
setting and verify the port is not
being blocked on your network.
50 Timed Tick
Toggles state at constant rate as
configured by the Timed Tick timer
variable. Useful in testing integrity
of SNMP trap alarm reporting.
To turn the feature off, set the
Timed Tick timer to 0.
51
Dynamic
memory full
Not expected to occur. Call DPS Tech Support (559) 454-
1600.
52 Unit reset Unit has rebooted.
If unintentional, call DPS Tech
Support: (559) 454-1600.
55 TRIP error Not expected to occur.
Make sure Trip ID on the
NetGuardian unit matches the Trip
ID on T/Mon for the unit. If they
match, call DPS Tech Support
(559) 454-1600.
56 No dial tone Issue with connectivity.
Check cable. If cable is securely
attached, call DPS Tech Support
(559) 454-1600.
57 Modem failed Not expected to occur.
Call DPS Tech Support (559) 454-
1600.
58
Contact
Closure
Comm Failed
Not expected to occur.
Call DPS Tech Support (559) 454-
1600.