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Maintenance, disposal
Illuminants
LED lights, under normal operation, have a very long life. Therefore, the replacement of the lamp is
not provided. In case of questions, see the
Service
chapter.
Disposal
At the end of the useful life, dispose of the spot and all accessories in accordance with the appli-
cable environmental regulations. Electrical waste must not be disposed of with domestic waste.
Malfunction, failure detection and elimination
Warranty
These terms of warranty apply to the purchase and use of our products in the Federal Republic of
Germany. In other countries the warranty conditions will be those stipulated in the terms of sales
and shipment for the respective country or by law. The legal warranty rights are not affected by this
warranty. This warranty statement is our voluntary service as manufacturer.
All
dot-spot
products are 100% checked and tested before leaving the factory. However, the occur-
rence of occasional failures during operation may not be completely excluded.
In accordance with legal provisions, we grant a two-year warranty from the date of purchase (invoice
receipt). This warranty refers to the proper function of the
dot-spot
garden and object spots and
accessories under normal conditions of use.
The warranty does not cover any damages resulting from normal wear or mechanical destructions
by outside forces.
The warranty covers replacement of defective parts. There shall be no entitlement to the com-
pensation for consequential damages. In particular, there shall be no right to reimbursement of
consequential damages resulting from improper use or improper installation of the products. The
professional installation is described in the installation manual.
dot-spot
clarios-mini
is designed for the operation with constant voltage power supplies that com-
ply with the standards, in particular with the standard for electronic control gear for LED modules
IEC 61347-2-13. In case of damage resulting from operation with unsuitable electronic ballasts,
power supplies or other power sources, no guarantee claims can be made.
These terms of warranty apply since 2006-01-01 / Technical changes and errors reserved.
Service
First of all, send your complaint containing the damage report (what does not work? what are the
symptoms of the failure?), a copy of your invoice (fax, scan, digital image) as well as your contact
information by e-mail, fax-message, letter or phone to the service center specified below. We will
immediately make sure to find the solution.
Download complaint form:
www.dot-spot.de/download/reklamationsformular.pdf
Return
In case a return has been agreed, please send us the luminary in its original packaging or in an
equally safe packaging together with the complaint documents. Please, contact us for shipment
terms first.
Malfunction
Cause
Correction
Spot does not work
PWM line not connected
to ground or dimmer
check by connecting
the PWM wire to ground
PWM signal not present
Check dimmer
(PWM signal generator)
M12 connector system non laid
out properly, wrong components
Check components of
the M12 connector system
Line leading to the power supply,
dimmer is interrupted
Check cable,
replace if necessary
Supply voltage towards the pow-
er supply is interrupted
Check input voltage
at the power supply
Power supply defective
Replace power supply
Luminary is defective
Send in luminary
Spot flashes, flickers or
switches off after a short
time of operation, the
power supply gets very hot
Power supply is overloaded
Use power supply with higher
power output
The luminosity of the spot
decreases during opera-
tion or the spot does not
work anymore
Operation at high housing tem-
peratures, the THERMOPROTECT
system reduces the power until
the spot switches off, in order to
protect the LED
Operation of the spot at low
ambient temperatures or with
better air circulation
