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Leak Sensor Advanced User Manual
Troubleshooting
:
Q Help! My Leak Sensor paired successfully, but my controller can’t
see it anymore after I installed it!
:
A First, make sure your battery didn’t come loose during set-up. Otherwise, the
Z-Wave signal is probably weak in that area of your home. Remember that
the 120' - 150' range doesn’t take into account walls, furniture, and other
obstacles. To boost your Z-Wave network coverage, add a few non-battery
powered Z-Wave devices between the controller and the furthest device,
like the Dome On/Off Plug or Water Main Shut-Off. You can even purchase
dedicated Z-Wave extenders from 3rd party manufacturers.
:
Q There’s so many words in this manual I don’t understand. How can
I learn more about Z-Wave?
:
A Remember you don’t have to understand everything in this manual to start
automating your home. Our Quick-Start Guides have all you need to start
using any device. For more thorough information about Z-Wave home
automation, visit www.domeha.com/support.
:
Q There is a leak, but the sensor isn’t beeping or sending signals!
:
A Most likely the METAL FEET are not making full contact with the surface it is
sitting on. Try placing it properly, and if you are still having problems, please
visit www.domeha.com/support.
:
Q I’ve tried multiple times, but I can’t include the Leak Sensor in my
system.
:
A Check your battery and make sure your device is getting power. Then, Factory
Reset (see “Resetting the Leak Sensor” on page 8) and try going through
the inclusion process again. If you are still having issues, please visit www.
domeha.com/support
:
Q All of a sudden, my Leak Sensor is offline.
:
A Check your battery and make sure your device is getting power. If powered,
make sure you still have Z-Wave network coverage. If you are still having
issues, visit www.domeha.com/support.
Troubleshooting