Dodge Journey 2018, Owner'S Manual

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Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•
Push the Phone button to begin.
• After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S., 1-800-363-4869 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24-Hour Road-
side Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3 7 4 6 #), you can push the Voice Command
button and say, “Send 3 7 4 6 #.” Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
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