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In warranty period
• Your mobile phone is repaired charge free in accordance with
the terms of warranty.
• Make sure that you bring the warranty card to the counter
for repair. If you do not show the warranty card, or when
troubles or malfunctions are regarded to be caused by your
mishandling (the damages of LCD, connector, etc.), the
repair cost is charged even within the warranty period.
• The cost for troubles caused by the use of devices and
consumables other than those specified by DOCOMO is
charged even within the warranty period.
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Repairs may not be carried out in the following
cases:
• When, as a result of inspection at our repair center, corrosion
is found due to exposure to water, dew condensation, or
sweat, or when damage or deformation is found in the circuit
board (Repairs might not be carried out when damage to the
connector terminal, earphone/microphone terminal or LCD,
or cracks in the casing are found.)
* Even if repair is feasible, the repair cost is charged when
the trouble you suffer matches one of the cases listed
above, which is not covered by the warranty.
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After the warranty period
We will repair your mobile phone on request (charges will
apply).
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Spare parts availability period
The minimum storage period of the performance spare parts
(parts required for maintaining performance) for this mobile
phone is basically four years after the closure of its production.
Note, however, that your mobile phone might not be repaired
depending on the troubled portions because of the shortage of
spare parts. Repair may be possible depending upon troubled
portions after the availability period. Contact the "Repairs" (
Z
335
Appendix