Discovery Telecom VoIP 2 ALL Series Owner'S Manual Download

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VoIP

ALL 8 - 16 - 24 Channel Gateway User Guide

http://www.dtt.tw



External SIM Server

-‐ A SIM Server program that runs on an external SIM Server, or another

Gateway, allowing access to SIM cards in the external SIM Server.



Master card

-‐ A card that controls the operation of the VoIP²ALL, containing a DSP processor with

a Linux based operating system.



Port (ch)

-‐ A port is single channel that can send call(s).



Cellular Card (Slave card)

-‐ A card with cellular ports (modules).



SIM Server Card

-‐ A SIM Server card that has 32 SIM sockets, which is located in a SIM Server or

Gateway.



VoIP

-‐ A protocol for transmitting voice calls on Ethernet networks.



SIP

-‐ A protocol for registering VoIP clients and making VoIP calls.



SIP Server

-‐ A virtual PBX that can register and connect SIP phones.



SIP Account

-‐ A user name and password which is given to register a SIP phone.



SIP Registration

-‐ The process of the initial connection of the SIP account to the SIP Server.



Authorization

-‐ SIP registration with username and password



SIP Client

-‐ A SIP phone that is registered in a SIP Server.



Internal SIP Server

-‐ The SIP Server that is built into the Gateway.



SIM Registration

-‐ The activation of the SIM in a cellular network. The SIM must be registered to

make calls.



Local SIM

-‐ A SIM on a cellular card.



Virtual SIM

-‐ A SIM from a SIM Server.

Summary of Contents for VoIP 2 ALL Series

Page 1: ...VOIP ALL SERIES 8 16 24 Channel Gateway User Guide Version 5 36z Discovery Telecom group www discoverytelecom eu www dtt tw ...

Page 2: ... 1 6 Basic System Test 16 3 1 7 What s Next 18 4 ADVANCED CONFIGURATION 19 4 1 Advanced SIM Configurations 19 4 1 1 Registering the Local SIM in the Cellular Network Automatically 21 4 1 2 Assigning a Local SIM to Work by Time Table 21 4 1 3 Assigning a Local SIM to Work for a Limited Calling Time 22 4 2 Configuring the Internal SIP Server 24 4 3 Users List 25 4 4 Call Handling 26 4 4 1 Handling O...

Page 3: ...sword 54 4 8 6 Resetting the Gateway 55 4 9 Configuring Special Features 55 4 9 1 Network Announcement Message Detection 55 4 9 2 Port Test Calls 56 4 9 3 Source Routing 56 4 9 4 IVR 57 4 9 5 Callback 59 4 9 6 DISA Direct Inward Access System 59 4 9 7 BCCH Configuration 60 4 9 8 Sending and Receiving SMS 62 5 MONITORING CALLS 65 5 1 Port Monitor 65 5 2 Call Monitor 66 5 3 CDR Call Detail Reporting...

Page 4: ...all of our customers 1 1 THE VOIP ALL GATEWAY SOLUTION OVERVIEW The 8 16 24 Channel 1U VoIP ALL Gateway or VoIP ALL for short can connect VoIP calls to cellular networks CDMA GSM UMTS The VoIP ALL contains a SIP Server that can register up to 32 VoIP clients and connect each of these VoIP clients to the cellular network directly therefore completely bypassing the local landline telephone company T...

Page 5: ...ateway Our VoIP stand alone unit product range is 2ch For SOHO and SMB S 4ch corporate 8ch enterprise 16ch 24 32ch Enterprise and heavy duty traffic All of the above units are compatible for use in our SIM Server System 1 3 TERMINOLOGY The following is a list of important terms used in this guide and their definitions Gateway A VoIP ALL unit with cellular ports SIM SIM card or chip SIM Server A Vo...

Page 6: ...erver or Gateway VoIP A protocol for transmitting voice calls on Ethernet networks SIP A protocol for registering VoIP clients and making VoIP calls SIP Server A virtual PBX that can register and connect SIP phones SIP Account A user name and password which is given to register a SIP phone SIP Registration The process of the initial connection of the SIP account to the SIP Server Authorization SIP...

Page 7: ...rovided see Software Installation on page 11 5 Power up the Gateway 6 Perform basic setup see Basic System Setup on page 12 7 Make basic system configurations see Basic Configuration on page 14 8 Test the Gateway Basic System Test on page 16 9 Optional Make advanced system configurations see Advanced Configuration on page 19 2 2 CHECK THE PACKAGE ITEMS Make sure that your package contains the foll...

Page 8: ...ted on the left side of the Gateway it contains the LAN and COM connection s Cellular Cards Located to the right of the master card Each card contains 4 cellular ports Each port has one Local SIM Each card has one antenna connection for all 4 ports SIM Server Card In units with an internal SIM Server optional there are two additional cards on the right side of the cellular cards Each card contains...

Page 9: ...ove SIMs in the VoIP ALL Gateway Installing Local SIMs on page 9 Removing Local SIMs on page 10 Installing SIMs in the Internal SIM Server Optional on page 10 2 3 2 1 INSTALLING LOCAL SIMS On the bottom of each cellular card there are 4 labeled ports to install SIM cards To install a SIM in a cellular card 10 Locate the ICC Port on the cellular card ...

Page 10: ... SIMS IN THE INTERNAL SIM SERVER OPTIONAL Each SIM Server card has 32 SIM chambers which are marked from 1 to 32 To install a SIM in the internal SIM Server 1 Extract the SIM Server card by holding the handle and pulling the card from the Gateway 2 To open the chamber From the top side gently push the metal slide in the direction of the connector and lift From the bottom side pull the metal slide ...

Page 11: ...e from your 110 240V 50 60Hz power outlet to the VoIP ALL Gateway power connector adapter COM Cable The COM connection is not essential for day to day use For 8 and 16 channel Connect the COM cable to the RJ 45 marked COM of ST1 For 24 channel Connect both COM cables to the RJ 45s marked COM of ST1 and ST2 2 4 SOFTWARE INSTALLATION Configuration is performed on an auxiliary computer by installing ...

Page 12: ...way on page 12 Setting the Clock on page 13 Changing the Gateway s IP Address on page 14 3 1 1 CONNECTING TO THE GATEWAY To connect to the Gateway 1 On the Main Toolbar click Connect The Selected Connection window appears 2 In Host address enter the IP Address of the VoIP ALL Gateway The default 10 16 2 245 Note If you can t remember the IP Address of the Gateway see Appendix A Working with COM Po...

Page 13: ...lect the Setting tab The following window appears 2 In Date define the required date 3 In Time define the local time 4 In Date Format select the format in which the date is displayed e g Day Month Year or Year Month Day 5 Optional Click Automatically Set the Gateway Time on Connection to synchronize time with the PC on connection 6 Optional Click Keep Alive the Gateway Connection this reconnects t...

Page 14: ... On the Main Toolbar click System and select the Setting tab 5 Click Reset system to restart the Gateway 6 After 30 seconds you can reconnect with the new IP address 3 1 4 BASIC CONFIGURATION This section includes the following basic configurations SIM Configuration on page 14 SIP Configuration on page 15 Prefix Configuration Call Handling on page 15 LAN Configuration on page 16 3 1 4 1 SIM CONFIG...

Page 15: ...xternal SIP Server IP PBX Soft switch By default the internal SIP Server works without authentication You can register without a password and choose any user name The user name must be a number To configure YOUR SIP to send calls to the Gateway without registration 1 Open YOUR SIP Configuration in the external SIP Server or IP PBX 2 Configure your SIP to send calls to the Gateway according to the ...

Page 16: ...beginning of the dialed number Add Prefix Enter the digits to be added at the beginning of the number 2 Click Save 3 1 4 4 LAN CONFIGURATION When the Gateway is working behind NAT or a Firewall you must make sure that the ports of the Gateway are accessible from the public IP to the Gateway local IP The following ports need to be forwarded to the Gateway Port 2007 to make connection with the PC so...

Page 17: ... SIP ports are forwarded to the Gateway specifically port 5060 to 6066 If the call is connected but there is no audio Check that the ports are forwarded to the Gateway specifically port 5060 to 6066 Check the audio directly with a SIP phone by bypassing the IP PBX Testing a port with a VoIP phone Perform the following test to ensure that your audio is functional by bypassing the public IP To regis...

Page 18: ... After you have completed the installation and basic system setup you can choose to perform the following Advanced Configuration on page 19 Configuring the SIM Server on page 31 Modifying System Settings on page 50 Configuring Special Features on page 55 Monitoring Calls on page 65 ...

Page 19: ...TIONS For each cellular port there is a Local SIM Each port s SIM can work only with that cellular port There are two basic modes of working with the Local SIM Active by Default The Local SIM will register in the cellular network automatically when inserted Work by Time Table The Local SIM will register in the cellular network only when preset in the Time Table For details see Assigning a Local SI...

Page 20: ...Code protected CLIR Show or Hide the number of the SIM Net ID Lock the SIM on a specific network BCCH Lock the SIM on a specific BCCH When this parameter is empty the SIM locks on the best reception BCCH BCCH Timer This function rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better reception than the BCCH rssi When using the B...

Page 21: ...l Count The number of calls the SIM made the last time it was connected Call failed The number of failed calls the SIM made the last time it was connected 5 Click Save 4 1 1 REGISTERING THE LOCAL SIM IN THE CELLULAR NETWORK AUTOMATICALLY When the Local SIM is active by default it registers in the cellular network automatically when inserted in the SIM socket To set the SIM to be active by default ...

Page 22: ...anual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in the debug process 8 In the Time Table define the hour and day for the Local SIM to register In the time slot you can see the information of the SIM in this format L1 9 Click Save 10 Insert the SIMs to the cellular ports Local SIM sockets 11 At the defined time...

Page 23: ...fore the charge calculation is 2 intervals of 2 units per interval 4 units The remainder of the call takes 3 intervals of the Secondary Bill Interval for 59 secs Therefore the charge calculation is 3 intervals of 1 unit per interval 3 units The total amount of units for this call will be 4 3 7 units Current Balance The Current Balance is the number of units the SIM has left to use At the end of ea...

Page 24: ...r IP PBX Softswitch The internal SIP Server can work with or without authentication When working with authentication the SIP account must be entered into the Users list To configure the SIP Server 1 On the Main Toolbar click VoIP 2 Select the SIP tab 3 In the Internal SIP Settings section of the window define the following parameters SIP Port The TCP port of the SIP Server The default is 5060 RTP ...

Page 25: ...bar click Users 6 At the bottom of the window enter account details in the following fields First and Last Name the chosen name for this user VoIP Num the chosen extension number for this user Secret the chosen authentication password for this user ID must be a unique number The remaining parameters are not relevant and should be set to 0 7 Open the configuration page of your SIP phone 8 Configure...

Page 26: ...date To delete a user 1 On the Main Toolbar click Users 2 Locate the user on the User details list 3 Click Delete at the end of the user row in the list 4 Click Yes to confirm the deletion To find a user in the list 1 On the Main Toolbar click Users 2 In Search Field select the value type to search by 3 In Search enter the value to search by 4 Click Search The list displays all the users that matc...

Page 27: ... of these ports and divides calls with this prefix amongst the group Note To connect properly with the FXO port to the PSTN you must first configure the Tone Settings to match the PSTN network you are using See Tone Settings on page 52 To manage call prefixes 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port...

Page 28: ...ly default From Alerting the called party Early From Ringing of the called party Normal From Connect of the called party 1 Press Save 4 4 2 HANDLING INCOMING CALLS To handle incoming calls 1 From the Main Toolbar click Ports 2 Select a port from the list on the left 3 Select the Prefixes tab A prefix table for the selected port is displayed 4 In Incoming Calls Handle select the operation mode for ...

Page 29: ...rom an IP PBX or SIP Server see SIP Configuration on page 15 Receiving calls from a SIP phone that is registered in the internal SIP Server see Configuring the Internal SIP Server on page 24 4 5 1 IP RESTRICTIONS You can define the range of SIP IP addresses which the Gateway is allowed to receive calls from When the IP address is restricted all the messages from that IP will be blocked You will no...

Page 30: ... Host in the Gateway A Host is the SIP account which the Gateway sends the call to To add a Host 1 Receive a SIP account from the external SIP Server 2 On the Main Toolbar click VoIP 3 Select the SIP tab 4 In the External SIP Registration section of the window enter the following details in the Hosts table Name define a name for this host connection IP Address the SIP Server IP address or DNS name...

Page 31: ... page 14 you send calls to that SIP phone Each SIP phone remains registered in the internal SIP Server for one hour The following is an example of how to call a SIP phone 1 On the Main Toolbar click Ports 2 From the ports list select the VoIP The VoIP prefixes appear in the table The default prefix is 9 In the Remove Prefix the default is 1 3 Define the prefix according to your needs Note The VoIP...

Page 32: ...signing a SIM to Work in the Gateway on page 37 Blocking SIMs on page 42 Checking SIM balance on page 43 Monitoring the Balance of SIM on page 45 Recharging SIM balance on page 45 Configuring Test Call Profile on page 49 Configuring Test SMS on page 49 4 7 1 CONNECTING THE GUI MANAGEMENT To connect the GUI Management to a SIM Server 1 On the Main Toolbar click Virtual Sim 2 Select the SIM Servers ...

Page 33: ... www dtt tw 33 6 Click Synchronization In the SIM Servers Setting list all of the SIMs from the SIM Servers are displayed 4 7 2 DEFINING THE GENERAL SETTINGS In the General section at the top of the list the general settings of the SIM server appear ...

Page 34: ...Initial Current Balance The Current Balance of a new SIM is set to this amount VPN IP Address Currently not in use VPN Enable Currently not in use 3 Click Save Setting 4 7 3 DEFINING SIM SETTINGS The SIM Servers Setting list displays all of the SIMs in the SIM Server The list is arranged according SIM Server cards and the SIMs from 1 to 32 according to their location on the card Only cards and SIM...

Page 35: ...e he was connected Call failed The amount of consecutive failed calls this SIM made last time he was connected Last Recharge Day Currently not in use Last Recharge Month Currently not in use Last Recharge GW Currently not in use Call Count The total number of calls executed Call Fail The number of calls that failed Blocked Cause Indicates if the SIM is blocked and what is the block cause See Block...

Page 36: ...ual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Define the following parameters PARAMETER DESCRIPTION Index The number of the profile view only Name The name of the profile MCC This locks the country code of the SIM cellular network The default is 0 which disables the lock MNC This locks the network code of the SIM cellular network The SIM only ...

Page 37: ...eter select a number from the profile list you want to assign to this SIM 6 Click Save Setting 7 Click Save 4 7 4 ASSIGNING A SIM TO WORK IN THE GATEWAY After configuring the SIM parameters define when and in which port the SIM will work There are two methods for determining when the SIM will work Time Table The SIM is replaced at the end of its defined time in the Time Table In this mode you set ...

Page 38: ...eir defined calling minutes In this mode you define a list of SIMs in the table For each SIM in the list you define the amount of calling units to be used Each SIM will work for the defined calling minutes and then be replaced with the next SIM on the list Manual This gives you the option of manually connecting a SIM immediately This is recommended for temporary use only generally by support in th...

Page 39: ... At the beginning of the call the Gateway counts the units according to the Primary bill interval The number of units for each interval are defined in Primary Cost per billing interval This Primary bill interval is repeated according to the number of times defined in Primary Interval Count The rest of the call uses the Secondary Bill Interval For example For a call of 1 minute and 59 seconds the u...

Page 40: ...xt to Billing 8 Define the following parameters Primary Bill Interval Primary Interval Count Primary Cost per Bill Int Secondary Bill Interval Secondary Cost per Bill Int 9 Click Save 10 Assign the profile to a SIM See Assigning a Profile to a SIM on page 37 11 Define the Current Balance 12 Click Save Card 13 Define the Call Duration list To define the Call Duration SIM list 1 On the Main Toolbar ...

Page 41: ...ion every few calls In Call Duration mode you can define the port to swap the SIM every few calls before reaching the daily limit Each time the SIM is activated the Gateway selects a random number within the range defined in the Max and Min Call Count parameters This is the amount of calls the SIM makes during its activation time before being replaced by the next SIM on the list To swap SIMs 1 Fro...

Page 42: ... VoIP ALL has a SIM blocking feature to decrease the number of unsuccessful calls from a SIM When the SIM is marked Blocked in the SIM Server it is unregistered from the port in the Gateway and cannot be used until you manually unblock the SIM This improves the ASR by blocking SIMs that have a low call success rate Note This feature is only available when using Call Duration mode There are four re...

Page 43: ...IM manually 1 On the Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronization 4 Click the next to the Card 5 In Block Options click Block 6 Click Save Card The SIM is blocked when it is finished working i e either at the end of a defined Time Table or when the port is reset To unblock a SIM 1 On the Main Toolbar click Virtual SIM 2 Select SIM Servers tab 3 Click Synchronizat...

Page 44: ...SC Number The number to send the balance request Not relevant with USSD Message The balance request message Activation Type Automatically send the balance request There are three options SIM Activation The balance request is sent one time after the SIM has registered in the cellular network Calls The balance request is sent every time the number of calls that is defined in Activation Threshold Min...

Page 45: ...er The answer is multiplied by the number defined in this parameter The Current Balance is updated with the multiplied answer This converts the currency amounts to defined unit amounts For example If 1 5 billing intervals and 1 billing intervals 1 unit define the multiplier as 5 then an answer of 2 will equal 10 units 1 Click Save 4 7 7 MONITORING THE BALANCE OF SIM When the SIM is registered in a...

Page 46: ... To recharge the SIM balance 1 On the Main Toolbar click Virtual SIM 2 Select the Profile tab 3 In Server Profiles Selection select a profile from the list 0 9 4 Click next to the SIM Prepaid parameter 5 Select Active 6 Click next to Balance Recharge The following details appear 7 Define the parameters in the following table PARAMETER DESCRIPTION Type The method of sending the recharge request Opt...

Page 47: ...request is sent when the Gateway detects that the balance of the SIM is below the Minimum Balance or when it is scheduled in Activation type Activation type When to automatically send the recharge request There are three options SIM Activation After the SIM is registered in the cellular network and an outgoing call was made Calls After the number of calls defined in Activation Threshold Minutes Af...

Page 48: ...ent vouchers for this cellular network are displayed 12 Click Add Number A new voucher appears in the list 13 In the Num field enter the key code of the voucher 14 Click Save 15 Click Refresh to view the updated list The new voucher has a default state of Available Note After the voucher has been used the state indicates if the voucher was used successfully To add multiple vouchers from a file 1 C...

Page 49: ...nd 7 8 Define the following parameters Min Max Call The minimum and maximum length of the calls A call will last a random amount of seconds within this range Min Max Freq The minimum and maximum length of time between the calls The time between calls is a random amount of seconds in this range Note Min Freq must be above 60 seconds Start Time The time to start the calls i e hh mm End Time The time...

Page 50: ...owing parameters Min Max Freq The minimum and maximum length of time between the messages The time between messages is a random amount of seconds in this range Start Time The time to start the messages i e hh mm End Time The time to stop the messages i e hh mm Note The end time must be after the start time as the period does not extend to the following day 11 Click Save 4 8 MODIFYING SYSTEM SETTIN...

Page 51: ...ng behind NAT Port IP port of the VoIP ALL This is used for connecting to the PC management software Default setting it is 2007 DNS This parameter must be configured when working behind NAT if you need to connect to an external SIP Server with a name and not an IP address Configure the DNS parameter to the IP address of your DNS server Important Do not enable the VPN option It is not supported in ...

Page 52: ...git dialed No Reply Timeout The number of seconds without an answer that the Gateway waits before determining no answer DISA The number of seconds each DISA number stays in the memory Restart Call When enabled consecutive VoIP calls are allowed Before the end of a call from the cellular to VoIP press to receive a dial tone which enables you to call another VoIP number 4 Click Save 4 8 3 TONE SETTI...

Page 53: ...he left of Dial Tone to open the Dial Tone settings of the country 6 For each parameter enter the country s PSTN settings 7 Repeat step 5 and 6 for Disconnect Tone and Ringing Tone 8 Press Save To change the current country 1 In the Tone Settings tab in Current Country select a country from the list 2 Press Save Note You must restart the Gateway to activate the settings To remove a country from th...

Page 54: ...r each GSM click the blank area on the right side of the tone bar in the grey area A slider appears 4 Adjust the slider to the desired level from 30dbm to 30 dbm 5 Repeat these steps for each port you require 6 Click Save 4 8 5 CHANGING THE PASSWORD A password is required to connect the Gateway to the PC software By default the password is admin To change the password 1 From the Main Toolbar click...

Page 55: ...CTION This advanced feature is designed to block cellular network messages The cellular network answers a call with a message faster than a mobile phone When enabled if the Gateway detects that the call was answered below the Connection Time it disconnects the call After a number of consecutive detections defined in Number of detection it blocks the SIM See Blocking SIMs on page 42 Note This featu...

Page 56: ...unt of seconds in this range Start Time The time to start the calls End Time The time to stop the calls 7 Click Save Settings 8 Click Active to start the Test Calls 9 To stop Test Calls click Stop 4 9 3 SOURCE ROUTING Using the Source Routing feature you can direct calls according to their calling number or IP address from where the call originated rather than the destination of the calls i e the ...

Page 57: ... end of the range for the routed calls 5 Select the ports to route the calls by clicking the check boxes in the row 6 Click the Active check box to enable the routing 7 Click Save 4 9 4 IVR Using the IVR feature you can record voice messages and direct calls by the dialed digits DTMF according to a defined list When calling the SIM of a GSM port that is in IVR mode you will hear the IVR message fo...

Page 58: ...recording b Type select either Quick Call hear the IVR message only Choose Call hear the IVR message and choose the extension with DTMF from the list a Default Number The default extension number when the requested extension does not exist b Record Number The number to dial to record the IVR message c Test Number The number to dial to hear the IVR message 1 In IVR Values list the digits to be dial...

Page 59: ...ist locate the user you want to work in Callback mode 3 In the Capabilities parameter for the selected user enter 8 to enable the Callback Note The Gateway makes a callback to the user s cellular number Verify that the prefix of this number is defined in the prefix table and the Remove Prefix box is 0 4 Click Update To use Callback 1 Call the Gateway from the user s cellular number The Gateway rec...

Page 60: ...e extension to the cellular number of the user When the call is made the Gateway starts counting the DISA timer 2 During the active time of the DISA timer the user can directly access the SIP extension by dialing 4 9 7 BCCH CONFIGURATION Using the BCCH feature you can lock a SIM to use a specific BCCH or rotate the BCCH the SIM is using You can configure the BCCH lock for Local SIM SIM Server To m...

Page 61: ... Broadcast Control Channel RSSI Receiver Signal Strength You can close the BCCH Control window by clicking on the X button in the middle cell To configure the Local SIM BCCH 1 On the Main Toolbar click Ports 2 From the ports list select a port to configure 3 Select the Local SIM tab 4 In the Local SIM parameters list define the following Note To work with the BCCH timer the BCCH parameter must be ...

Page 62: ...ofile you want to configure 6 In the Servers Profiles table click next to the BCCH parameter 7 In Channel Selection select the mode of the BCCH lock Auto Automatically locks on the best reception BCCH Lock Locks on to the BCCH that you define in the List Allowed Random Rotates the BCCH The rotation is performed according to the BCCH Timer measured in seconds between all BCCH which have better rece...

Page 63: ...t to left click the Right to Left box 6 In Message enter the SMS message 7 Click Font to select a different font 8 Click Save to save the SMS 9 In Phone Number enter the number to send the message The SMSC Number of the SIM appears automatically 10 When sending the message to multiple numbers up to 10 check Bulk Numbers and enter the list of cellular numbers to send 11 Click Send to send the SMS ...

Page 64: ...k an envelope icon appears in the monitor To see the messages 1 In the Port Control window select the SMS USSD Inbox tab 2 Click Delete to delete the messages 3 Click Font to select a different font 4 To save the messages click Save to file Note SMS messages are only saved while the PC software is connected to the Gateway ...

Page 65: ... the Gateway The following shows a 2 channel Gateway The following information appears SIM indicator the color indicates the status of the SIM Net indicator the color indicates the status of the SIM registration in the cellular network The Net and SIM color indicators Red indicates there is no connection Yellow indicates there is a connection but no data transfer Green indicates transfer of data S...

Page 66: ...s Status of the port The IMSI number of the SIM that is registered in the port The IMEI number of the port 5 2 CALL MONITOR When you are calling from or to a SIP the call appears in the Call Monitor window You can see all the information on this call and have the option of disconnecting it To View active VoIP calls 1 On the Main Toolbar click Ports 2 Select the Call Monitor tab The following windo...

Page 67: ...er that was called User Name Port The User name IP address and port of the VoIP RTP Port The port that the Gateway sends the RTP packets to Codec The voice CODEC the call is made with 1 Optional Disconnect a call by clicking Disconnect in the call s row 5 3 CDR CALL DETAIL REPORTING The Gateway records the call information of the last 100 calls The call records CDR in short are kept on the RAM mem...

Page 68: ...eads the records from the Gateway and clears them from the Gateway memory The Call Report window displays the following information Start Time The time the call was initiated Connect Time The time the call was connected End Time The time the call was disconnected Orig Port The port that initiated the call Dest Port The port that the call went to Rel Cause The disconnection code Calling Number The ...

Page 69: ...e in the format Day Month Year Hour Minutes Seconds 1 Optional Click Clear to clear the CDR window To manually export the CDR records to file 1 In Export to select the desired export format by clicking Access CSV or XML 2 Define the location to save the file 3 Click Save To automatically save and clear the records to files 1 In Path select the location you want the CDR files to be saved 2 In Forma...

Page 70: ...on page 74 6 1 APPENDIX A WORKING WITH COM PORT The Com Port connection gives you direct access to the Gateway processor The primary use is to see the IP address in the Gateway This can help when the user has forgotten the address Com Port is generally used for debugging and support related issues To connect the COM USB Port 1 Connect the Com Cable from the Gateway to the PC RS232 COM Port 2 In th...

Page 71: ...L 8 16 24 Channel Gateway User Guide http www dtt tw 71 5 In the Connect To tab click Configure The Port Setting should be 6 Click OK 7 Select the Settings tab 8 Click ASCII Setup The ASCII settings should be ...

Page 72: ...nfig and click Enter The following window appears The IP Address of the Gateway is marked in a red circle 6 2 APPENDIX B SENDING USSD UNSTRUCTURED SUPPLEMENTARY SERVICE DATA COMMANDS IN THE DEBUG SCREEN The VoIP ALL allows you to send and receive USSD commands from the Debug screen This option is used to check and recharge balances with USSD commands To send USSD commands from the Debug screen 1 O...

Page 73: ...3 Port4 14 Port12 34 Port5 21 Port13 41 Port6 22 Port14 42 Port7 23 Port15 43 Port8 24 Port16 44 1 Click Send The reply from the network appears in the Debug screen The reply format is A_USDXY Z COMMAND Message X The number of the cellular card from 1 to 4 Y The number of the module in the card from 1 to 4 Z The number of the SIM 1 is Local SIM 2 is SIM Server SIM COMMAND is the USSD reply code CO...

Page 74: ...ust define an IP in the same Subnet which enables you to connect to the Gateway with the PC software and define the permanent IP There are two options to connect to the Gateway Connecting directly with a TCP IP Cross Cable Connecting through an IP Switch To connect using a TCP IP Cross Cable 1 Connect a TCP IP Cross Cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select ...

Page 75: ...VoIP ALL 8 16 24 Channel Gateway User Guide http www dtt tw 75 6 Select Internet Protocol TCP IP and click Properties ...

Page 76: ...ss 8 In the IP Address field enter 10 16 2 244 This is the new IP address of the PC The Subnet Mask is filed automatically 9 Click OK 10 Close the Local Area Connection window To connect through an IP Switch 1 Connect a net cable from the Gateway LAN to the PC Net Card 2 In Windows click Start and select Settings 3 Select Network Connections 4 Select the network card in which the PC is connected t...

Page 77: ...VoIP ALL 8 16 24 Channel Gateway User Guide http www dtt tw 77 6 Select Internet Protocol TCP IP and click Properties ...

Page 78: ...VoIP ALL 8 16 24 Channel Gateway User Guide http www dtt tw 78 Here you see the IP settings in which the Gateway is connected to the Local network ...

Page 79: ... Advanced 8 In IP Addresses click Add 9 In the window that appears enter 10 16 2 244 This adds a new IP address to the PC The Subnet Mask is filed automatically 10 Click Add 11 Click OK 12 In the Internet Protocols window click OK 13 Close the Local Area Connection window ...

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