• Caused by any misuse, abuse or negligent use of the Winterwarm product, including
but not limited to any failure to use it in accordance with the Operating Instructions
supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Winterwarm product
in accordance with the Operating Instructions supplied with the product unless this was
carried out by Winterwarm or its authorised dealers.
• Caused by repairs or alterations to your Winterwarm product not carried out by
Winterwarm service personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Winterwarm product which
are not Winterwarm -specified.
Terms and Conditions
• The Winterwarm Warranty is valid for Winterwarm from the date of purchase of your
Winterwarm product from a recognised retailer in the country of purchase and use, or
the date of delivery of the product if later, always provided the original receipt has been
retained and is produced as proof of purchase.
• You must provide to Winterwarm or its authorised agents on request the original receipt
as proof of purchase and - if required by Winterwarm - proof of delivery. If you are unable
to provide this documentation, you will be required to pay for any repair work required.
• Any repair work under the Winterwarm Warranty will be carried out by Winterwarm
or its authorised dealer(s) and any parts that are replaced will become the property of
Winterwarm. Any repairs performed under the Winterwarm Warranty will not extend
the Warranty Period.
• Any replacement of your Winterwarm product by Winterwarm during the Warranty
Period will start the one-year Warranty Period afresh from the date of delivery of the
replacement Winterwarm product to you.
• The Winterwarm Warranty does not entitle you to recovery of any indirect or consequential
loss or damage including but not limited to loss or damage to any other property.
• The Winterwarm Warranty is in addition to your statutory rights as a consumer and
your statutory rights are not affected by this Winterwarm Warranty.
Contact Winterwarm
If you have any questions about what the Winterwarm Warranty covers and does not cover
or how to claim under the Winterwarm Warranty, please contact us using the information
on the back page.
Contact details
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
39
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