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IP CAM User’s Guide
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IP CAM USER’S GUIDE
PAGE
57
/57 Rev.
PV1.0
settings manually.
A5: If the IP Camera is installed inside LAN (behind NAT Router), then the external Internet
Explorer of NAT Router cannot join to this IP Camera. You can modify DMZ or NAT forwarding
function of the router to assist the packets in Internet to be directed to this IP Camera correctly. At
the same time, you can open DDNS function to make the network address connecting to this IP
Camera easily and conveniently.
Q4: The power LED blinks for a long time. What’s wrong with it?
A: It might have trouble in power supply. Please make sure the power supply is offered by IP
CAM. The specification is DC 5V1A. In addition, please check if power cord connection and
power adaptor are installed properly. If there are problems still, please contact with your dealer
quickly.
Q5: The network LED indicates there is a problem occurred, why?
A1: It might be something wrong with your network cable. Please make sure the network cable is
OK. If the network cable is not normal, please replace a new and normal cable. Then the problem
can be solved.
A2: There might be something wrong with the network equipment connecting to IP Camera, e.g.,
hub or switch. Please make sure the power of these devices is connected correctly. Then, shut
down and restart the device for initiating test.
Q6: IP Camera cannot move smoothly in LAN, why?
A1: It might be that a firewall protects it. Please use the highest administrator of the system to
inspect the firewall settings. When you want to connect IP Camera of inner network from external
network, you probably need to change the firewall settings.
A2: Please make sure there is no conflict between IP Camera and other devices in the network.
A3: The default router might result in such problem. Please check your router’s settings and adjust
to allow IP Camera connecting to external area of LAN. (For example, you use NAT forwarding or
DMZ function of the router to make the inner network connecting to outside world.)
Q7:
Why the image is in the black after you properly set up your IP cam?
A: It could be the effected by the safety re-new program from Microsoft, please check
with your local dealer for the update information.
