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Part # 8533-075-001 6/22
Part # 8533-075-001 6/22
Common Troubleshooting Solutions
Symptom Probable Cause Suggested Remedy
Hot water
does not
enter tub in
wash
Water Valve Coil
Check coil continuity at terminals and replace if no continuity.
Check for 120 V power from main relay PCB
Water Inlet
Check water inlet screens for blockage and clean if necessary
screens
Water
Check to insure that water is turned on and operating.
Blk or Wht wire at
main controller
Check black or white wires at Molex plug on PCB at main control-
ler and at relay PCB.
Pressure Switch
Check pressure switch continuity between terminals . If no con-
tinuity, check pressure switch hose for obstruction. If hose okay,
change pressure switch.
No cold wa-
ter to tub in
wash
Water Valve Coil
Check coil continuity at terminals and replace if no continuity.
Water Inlet Screens Check water inlet screens for blockage and clean if necessary.
Water
Check to insure that water is turned on and operating.
Blk or whit wire at
controller and main
relay PCB
Check black or white wires at Molex plug on PCB at main control-
ler and at relay PCB.
Pressure Switch
Check pressure switch continuity between terminal contacts. If
no continuity, check pressure switch hose for obstruction. If hose
okay, change pressure switch.
Water comes
in but level
does not rise
Drain Valve (open)
Check these areas • Drain valve blockage • Drain valve motor and
gear train. If power but drain valve does not close, replace valve.
• Power to the drain valve. If no power to drain valve, check (brn/
yel) circuit for power.
Blk or whit wire at
controller
Check black and white wires at molex plug on main PCB controller
and at main relay PCB
Water does
not flush
softener
compart-
ment.
Water Valve Coil
Check coil continuity at terminals and replace if no continuity.
Water Inlet Screens Check water inlet screens for blockage and clean if necessary.
Water
Check to insure that water is turned on and operating.
Water does
not flush
softener
compart-
ment.
Pressure Switch
Check pressure switch continuity between terminals. If no
continuity, check pressure switch hose for obstruction. If
hose okay, change pressure switch.
Water level
too high
Pressure Switch
Check for blockage in pressure switch hose. Check for
pressure switch opening circuit across terminals . Replace
switch if contacts do not open.
Water
drains
slowly
Drain System
Check hoses and drain valve for blockage. Clean of inad-
equate size. if necessary. Check building drains for blockage
Common Troubleshooting Solutions
Symptom Probable Cause Suggested Remedy
Machine
does not
turn
VFD
Check VFD by removing inspection panel and record any
numbers or letters displayed. If no display turn power off to
machine at breaker for 2 minutes and turn poiwer back on
to reset. If still no display replace VFD
Machine
tumbles in
one direc-
tion
VFD
Remove inspection cover at rear and record in only numbers
or letters displayed. See fault code section for more info.
VFD
Inspect yellow enable wires from main relay PCB and at VFD
Excessive
vibration
Mounting System
Check these areas: • Strength of mounting structure, con-
crete or base. • Mounting bolts may be loose and need
tightening.
Drive Belt
Worn drive belt can cause vibration and noise.
Loading
Note: Small loads contribute to out of balance loading and
increase vibration.
Machine
does not
spin
Pressure Switch
Check pressure switch for continuity across terminals #21 &
#22 indicating pressure switch has reset to the empty posi-
tion. If no continuity, change pressure switch.
Machine
starts and
does not
operate
VFD
Check yellow enable wires from relay PCB P13 & motor
P14to VFD advances through cycle are connected. Check
fault code on VFD before removing power from the drive.
Check orange P-15 wire for signal from door switches.
Machine
does not
stop
Main PCB
Main PCB controls time cycle at end of cycle
Braking Resistors
Check braking resistors for continuity. Verify ohms resis-
tance by Molex.
Water leak-
age around
loading door
Door Adjustment
Door may need adjustment due to abuse or wear. Check
tightness around perimeter using a dollar bill. Adjust left
to right tightness by shims at door lock or hinge side. It is
important to center gasket to tub opening before tighten-
ing door to hinge bolts. Chalk may be used on tub front
to show point of contact with tub. If gasket is deformed,
worn, or damaged, replace. Refer to parts section for door
gasket expander kit.
Machine
Mounting
Installation
& Operation
Programming
Trouble-
shooting
Machine
Service
Electrical
Wiring
Parts
Data
50Hz
Parts
Maintenance
Service Elec.
Compnents
