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GE Appliances

General Electric Company

Louisville, Kentucky 40225

31-9211

Technical Service Guide

July 2011

GE Appliances

PTWN8055MMS
PTWN8050MWW

GE Profi le 4.5 DOE cu. ft. 

Stainless Steel Capacity Washer

Summary of Contents for Profile PTWN8055MMS

Page 1: ...E Appliances General Electric Company Louisville Kentucky 40225 31 9211 Technical Service Guide July 2011 GE Appliances PTWN8055MMS PTWN8050MWW GE Profile 4 5 DOE cu ft Stainless Steel Capacity Washer...

Page 2: ...G To avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary...

Page 3: ...Heater 31 High Limit Thermostat 32 Introduction 5 Lid 24 Lid Lock Assembly 26 Motor Assembly 34 Noise Filter 21 Nomenclature 4 Operation Overview 11 Outer Tub and Suspension Assembly 33 Overflow Senso...

Page 4: ...e Specific Color MS Metalic Silver WW White Model Year Designator M 2011 Color 5 Color Series Bulk 5 Bulk Ready Serial Number The first two characters of the serial number identify the month and year...

Page 5: ...Direct Drive Motor The washer does not use a transmission or mechanical brake Direct drive technology results in fewer moving parts for smooth quiet operation See Motor Assembly InfusorTM Wash The was...

Page 6: ...lean the load WHITES HEAVY DUTY For heavily soiled white cottons household linens work and play clothes COLORS NORMAL For colorfast cottons household linens work and play clothes SANITIZE Use to sanit...

Page 7: ...7...

Page 8: ...et the desired settings for wash cycle soil level spin speed and wash temp settings and hold down the MY CYCLE button for 3 seconds A beep will sound to indicate the cycle has been saved To use your c...

Page 9: ...spenser completely remove the bleach from the dispenser Any residual liquid left in the dispenser at the end of the cycle is water not bleach To prevent self siphoning of the bleach into the wash bask...

Page 10: ...The washer control has demo mode that can be utilized to show user interface functionality Once the user presses the START button the display shall rapidly count down at approximately 100 times faste...

Page 11: ...ure the clothes load During this time the motor momentum is measured again The washer compares this information to the previous dry load sensing measurements and determines if additional water is requ...

Page 12: ...the default rinse type unless either FABRIC SOFTENER or EXTRA RINSE cycle additions are selected After several seconds of clockwise spinning the basket slows down and stops The wash water pools back i...

Page 13: ...ued Next Page Motor Wiring Harness Top View top cover removed Rear View back cover removed Overflow sensor located behind cabinet and near the left side of the drain pump Pressure Sensor Hose Drain Pu...

Page 14: ...Cover Component Tray control panel in service position Pressure Sensor RF Choke Control Panel Noise Filter A C Input Water Valve Assembly Control Cover Bleach Dispenser Assembly Dispenser Drawer Assem...

Page 15: ...15 Drain Pump Clutch ATC Thermistor Heater Motor Hall Sensor Heater Thermostat Underside of Washer...

Page 16: ...r Heater Relay L Drain Pump and Clutch Motor Door Lock Overflow Sensor Display Logic Connection 1 Heater Relay N Display Logic Board LCD Display Display Logic Wire Harness 2 Display Logic Wire Harness...

Page 17: ...mbly 1 Remove the 3 Phillips head screws from the top of the control panel cover Note To prevent damage to the control panel and top cover place a protective surface over the top cover 2 Tilt the cont...

Page 18: ...water valve assembly has an approximate resistance value of 30 Pink colored plastic pressure fittings are used on the water valve for a tight fit and to reduce the possibility of leaks Note Hot and co...

Page 19: ...Remove the 3 Phillips head screws that attach the valve to the component tray Water Distribution System The water distribution system consists of a multi function water valve dispenser inlet dispense...

Page 20: ...sured at the pressure sensor between the purple and orange wires To remove the pressure sensor 1 Place the control panel in the service position See Control Panel 2 Disconnect the wire harness 3 Push...

Page 21: ...ontrol Panel Noise Filter The noise filter helps to block out line noise that could adversely affect the washer control system To remove the filter 1 Place the control panel in the service position Se...

Page 22: ...lastic wire ties that attach the top cover wiring harness to the inside corner of the washer cavity Wire Twist Tie Plastic Wire Tie 1 of 2 Hose Clamp Pressure Sensor Hose 4 Roll up the plastic cover t...

Page 23: ...plate attached to the cabinet When the clips are released the washer top cover when raised can pivot on 2 hinge plates Hinge Plate 1 of 2 Bracket 1 of 2 Service Position The top cover can be placed i...

Page 24: ...hinge pin to hold the spring and pin in the left position 6 Using the pliers grasp the hinge pin to the right of the retainer clip Then remove the screwdriver 4 Grasp the spring loaded hinge pin with...

Page 25: ...elease the needle nose pliers and the spring loaded hinge pin will snap to extended position 10 Lower the top cover to the cabinet 11 Remove the tape 12 Open and then pull lid to the left to disengage...

Page 26: ...e the lid lock wire harness tie from the left hinge and from retainers on the bleach dispenser tank 8 Remove the 2 Phillips head screws that attach the lid lock to the underside of the top cover Lid L...

Page 27: ...nder the infusor cap and gently pry off Infusor Cap Infusor Slot 7 Lift the wash basket up and out Hub Nut 4 Using a socket or Phillips head screwdriver remove the 10 mm hex head screw that holds the...

Page 28: ...ate water at various times during the cycle The drain pump motor has an approximate resistance value of 11 When the drain pump is activated the gray and blue wires on the power board drain pump and cl...

Page 29: ...ing plate Remove the drain pump Caution Care must to taken when reinstalling and sealing the drain hoses to the drain pump to ensure there is no water leakage Note When installing the drain pump apply...

Page 30: ...the incoming water the washer control measures the difference between the voltage sent and the voltage returned from the water temperature sensor The washer control then makes temperature adjustments...

Page 31: ...d from the thermistor ATC control The heating element is located above the drain at the bottom of the outer tub The heating element is inserted into a bracket attached to the high limit thermostat and...

Page 32: ...ttom of the outer tub The high limit thermostat is a safety device that monitors the temperature of the heating element The high limit thermostat is wired in series with the heating element If the hig...

Page 33: ...ub and Suspension Assembly The wash basket outer tub and motor are suspended by 4 rod and spring assemblies The rod and spring assemblies are attached to each corner of the washer cabinet They extend...

Page 34: ...motor assembly is composed of a coil wound stator Hall sensor and permanent magnet rotor The motor varies speed and torque when the pulse width modulated voltage from the power changes frequency The m...

Page 35: ...Location BL6 3 Pull the rotor away from the drive shaft Note Removal of the wiring guard held in place by one 10 mm hex head screw will give better access to the motor connectors Rotor Nut Bottom Vie...

Page 36: ...nfusor is connected directly to the motor shaft Whenever the motor is rotating the infusor is rotating The clutch only locks or unlocks the wash basket When the washer first starts a cycle the infusor...

Page 37: ...ose the clutch motor Power board location WH6 supplies 120 VAC to the clutch motor through the brown and white wires when the clutch motor changes position Note Disconnect power and unplug the clutch...

Page 38: ...ssembly To remove the bearing housing assembly 1 Remove the motor assembly and clutch shifter assembly See Motor Assembly and Clutch Shifter Assembly 2 Remove the screw that holds the ground wire to t...

Page 39: ...or knob Press the POWER button from either the menu screen or while a test is running in the service test mode Disconnect power from the washer Note If no key is pressed for 15 minutes the control wil...

Page 40: ...l be energized for 1 minute After 1 minute pump will turn off Water frequency will be displayed t7 Tidal Wave Wash Check Press start to initiate test Tub will spin CCW at 230 RPM for 3 minutes RPM val...

Page 41: ...4 Inlet valve failure E5 Pump failure E6 Clutch error E7 Pressure sensor failure E8 Lid switch failure lid opened during run state RPM 40RPM E9 EEprom error E10 Motor not rotating properly E11 No E11...

Page 42: ...blue and properly be kinked orange screen must be free of solids on the unit are not clogged Turn off water and check filter by disconnecting hose at machine Check that fill hoses are not kinked or c...

Page 43: ...filllineonthebintoavoidclogging High efficiency detergentisrecommendedforthiswasher Insufficientwatersupply Makesurethatthewatersupplyisturnedon Makesurethat thewaterfaucetsareturnedtotheircompletelyo...

Page 44: ...The pump is operating to remove water from the basket draining Pinging noise during the The washer has special rinse features to remove detergent residue from the load after the spin or rinse cycle ma...

Page 45: ...45 Wiring Diagram...

Page 46: ...n the United States Warrantor General Electric Company Louisville KY 40225 Staple your receipt here Proof of the original purchase date is needed to obtain service under the warranty One Year Any part...

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