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DeskBook B165, User Manual

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DeskBook B165 User Manual Download Page 92

 5 Troubleshooting

80

If you still encounter problems after going through the corrective measures, please 
contact your dealer or an authorized service center for assistance.  Some problems 
may be solved using the BIOS Setup Utility.  See “BIOS Utility” on page 69.

Secondary master hard disk 
fail

POST detects an error in the secondary master IDE hard 
drive.

Secondary slave hard disk 
fail

POST detects an error in the secondary slave IDE hard 
drive.

Error Messages

Corrective Action

Jaguar2-e.book  Page 80  Tuesday, June 17, 2003  5:27 PM

Summary of Contents for B165

Page 1: ...DeskBook B165 User s guide...

Page 2: ...l number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your computer All corresponde...

Page 3: ...iii System contents The basic system consists of the following items 1 DeskBook B165 x 1 2 AC adapter 150W x1 3 Power cord x 1 4 Manual x 1 5 Utility CD x 1 6 Modem cable x 1...

Page 4: ...iv...

Page 5: ...you have about the day to day operation of your DeskBook B165 You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We h...

Page 6: ...ugging the AC adapter into the system make sure that the arrow on the plug is facing down Note If you plugged in the AC adapter the wrong way the AC adapter will automatically shut down Unplug the AC...

Page 7: ...ess and hold the power switch for more than four seconds to turn off the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Caution The com...

Page 8: ...it Carefully route the power cord and any cables away from all potential traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equ...

Page 9: ...Display 12 Indicators 13 Keyboard 15 Special keys 15 Keyboard ergonomics 19 Touchpad 20 Launch keys 22 Storage 24 Hard disk 24 Floppy drive 24 Optical drive 24 Connectivity options 28 Ethernet and LA...

Page 10: ...ound 61 Preparing the computer 62 Taking the computer home 62 Preparing the computer 62 What to bring with you 62 Special considerations 62 Setting up a home office 63 Traveling with the computer 63 P...

Page 11: ...xi 5 Troubleshooting 73 Frequently asked questions 75 Error messages 78 A Specifications 81 B Notices 87 Index 95...

Page 12: ...Contents xii...

Page 13: ...1 Getting familiar with your computer...

Page 14: ...ance versatility and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in de...

Page 15: ...RW combo drive 4 Floppy drive Internal diskette drive accepts 3 5 inch floppy diskettes 5 Floppy activity indicator Lights up when the floppy drive is active 6 Optical drive activity indicator Lights...

Page 16: ...op view Item Description 1 Display screen Also called LCD liquid crystal display displays computer output 2 Status indicators LEDs light emitting diodes that turn on and off to show the status of the...

Page 17: ...right buttons function like the left and right mouse buttons 7 4 way scroll key This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows application 8 Palm rest C...

Page 18: ...computer cool Do not cover these slots which promote proper airflow to the computer Item Description 1 Line out jack Connects to audio line out devices e g speakers headphones 2 Line in jack Accepts...

Page 19: ...ideo camera 6 Network jack Connects to an Ethernet 10 100 based network 7 Modem jack Connects a phone line only for models with an internal fax data modem 8 USB 2 0 port Connect to USB devices e g USB...

Page 20: ...a display monitor up to 2048x1536 resolution 4 S video out port Connects to a television or display device with S video input 5 Fan slots Help keep the computer cool Do not cover these slots which pro...

Page 21: ...as a stand for tilting the system Available on some models 2 Memory and CPU cooling grid Slots for cooling the computer s main memory and processor Do not cover these slots to prevent the system from...

Page 22: ...266 333MHz DDR sockets One 3 5 desktop hard disk up to 7200 rpm Power management system Display and Multimedia LCD panel supports resolution up to 1400 x 1050 at 262144 colors for 16 SXGA Dual displa...

Page 23: ...rpose handle Expansion Upgradeable memory Upgradeable CPU Upgradeable hard disk Upgradeable optical drive Upgradeable LCD panel USB Universal Serial Bus ports 2 0 IEEE 1394 port Upgradeable VGA on dau...

Page 24: ...LCD panel on page 43 Power management The power management system incorporates an automatic LCD dim feature that automatically dims the LCD when the computer is not in use See Power management on page...

Page 25: ...lay screen Function Description 1 Power button Lights when the computer is on This also serve as the power button 2 Power Lights when the computer is on 3 Standby Blinks when the computer enters Hiber...

Page 26: ...indicator is visible even when you close the display cover so you can see the status of the computer while the cover is closed 5 Caps lock Lights when Caps Lock is activated 6 Num lock Fn F11 Lights w...

Page 27: ...n Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with th...

Page 28: ...he right side of the keyboard Windows keys The keyboard has two keys that perform Windows specific functions Key Description Windows logo key Start button Combinations with this key perform special fu...

Page 29: ...Displays a list of the hotkeys and their functions Fn F2 Sleep Puts the computer in Sleep mode which can be defined via the advanced section of the Power Management Properties in the Windows Control...

Page 30: ...tion Fn F5 Speaker on off Turns the speakers on and off mutes the sound Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases the s...

Page 31: ...below the keyboard the wide palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type In addition you can fold down the handle to give the comp...

Page 32: ...ovement on its surface This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palm rest provides optimum comfort and support Touchpad basics...

Page 33: ...pad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiven...

Page 34: ...to launch frequently used applications Item Description 1 Standby Let your computer enter into standby mode Wake up by pressing the power on key 2 Email The mail button is used to launch the email app...

Page 35: ...23 For more information see Launch Manager on page 68 5 This button is user programmable 6 This button is user programmable Item Description...

Page 36: ...nstall or upgrade the hard disk see Hard disk on page 48 Floppy drive The ultra slim internal floppy drive reads and writes on standard 3 5 inch diskettes To replace the floppy drive see Floppy drive...

Page 37: ...t flip down the optical drive cover 2 Press the eject button to eject the drive tray and pull out the drive tray Note When power is off you can eject the optical drive tray using the emergency eject h...

Page 38: ...me the program asks you to input the region code DVD discs are divided into 6 regions Once your DVD drive is set to a region code it will play DVD discs of that region only You can set the region code...

Page 39: ...ferent region into the DVD ROM drive Please refer to the online help for more information 3 Southeast Asia Taiwan Korea South 4 Latin America Australia New Zealand 5 Former U S S R parts of Africa Ind...

Page 40: ...nect your computer to an Ethernet based 10 100 Mbps network To use the network feature connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your netw...

Page 41: ...29 To use the fax data modem port connect a phone cable from the modem port to a telephone jack...

Page 42: ...familiar with your computer 30 Audio Your computer includes 16 bit high fidelity AC 97 stereo audio There are also audio ports on the right panel of the computer See Right view on page 6 for more inf...

Page 43: ...er from unauthorized access When set no one can access the computer without entering the correct password There are three types of passwords you can set Supervisor Password secures your computer again...

Page 44: ...nergy This computer employs a power management scheme that supports ACPI Advanced Configuration and Power Interface which allows for maximum power conservation and maximum performance at the same time...

Page 45: ...2 Peripherals and options...

Page 46: ...elp you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions You can purchase most of these and other options directly from a...

Page 47: ...s the computer into Standby mode Using simultaneous display Your computer takes advantage of Windows multi display capability allowing you to use your computer for presentation purposes So whatever is...

Page 48: ...s and options 36 S video The S video port allows you to output to a television or display devices that support S video input This is useful if you want to do some presentations or watch movies on a bi...

Page 49: ...ard with an integrated keypad If you feel more comfortable using a desktop keyboard you can connect a PS 2 external keyboard To connect an external keyboard plug the external keyboard into the PS 2 po...

Page 50: ...Peripherals and options 38 External pointing device This computer accepts either a serial mouse shown below PS 2 mouse USB mouse or a similar pointing device Connect the mouse to the appropriate port...

Page 51: ...39 Printer You can connect a printer to the parallel port as shown below You can also connect a USB printer to the USB port See your printer manual for operating instructions...

Page 52: ...al Bus 2 0 ports which allow you to connect peripherals without occupying too many resources USB 2 0 is the next generation USB standard that offers faster transfer rates and is at the same time backw...

Page 53: ...41 Before disconnecting a USB device make sure the device is not being used then select the Safely Remove Hardware icon on the taskbar and click the appropriate device...

Page 54: ...connect IEEE 1394 supported devices like a digital video camera or optical drive See your peripheral s documentation for details Before disconnecting a USB device make sure the device is not being us...

Page 55: ...ou do not need to carry it from the office to your home or destination Cradle for the LCD panel The cradle lets you to docked the LCD panel from your DeskBook B165 To remove the LCD panel from your De...

Page 56: ...eed increased performance Note Contact your authorized dealer if you decide to perform a key component upgrade Opening and closing the computer for upgrades Follow these steps to open and close the co...

Page 57: ...nished upgrading replacing the components inside the computer replace the cover 1 2 and secure it with the screws 3 Processor To upgrade the processor follow the instructions below 1 Follow the instru...

Page 58: ...the following order 2 3 4 5 and keep the screws in a safe place lift up the processor fan to access the processor 6 Note The numbers 1 2 3 4 are etched near the location of the processor fan screws 3...

Page 59: ...g sure not to bend any pin push down the locking lever to lock the processor in place 3 5 Replace the processor fan on top of the new processor 1 replace the screws in the order as shown 2 3 4 5 conne...

Page 60: ...r connector and signal cable 1 lift the four rubber locks holding the hard disk 2 slide out and lift up the old hard disk as shown in the illustration below 3 4 3 Carefully place the new hard disk alo...

Page 61: ...t when installing a memory module to 2 empty sockets Installing memory Follow these steps to install additional memory 1 Follow the instructions in Opening the computer on page 44 2 Locate an empty me...

Page 62: ...disk drive and the floppy drive are attached to a common tray to form a module 2 Remove the signal cable by first releasing the lock 1 and then carefully pulling out the signal cable 2 press the butto...

Page 63: ...or 2 and push the lock down to secure the cable 3 replace the optical floppy module 4 and slide it in until it click into place 5 6 Follow the instruction in Closing the computer on page 45 to close t...

Page 64: ...drive on page 50 to finish installing the floppy drive module VGA daughtercard For graphic intensive applications like Computer Aided Design CAD and 3D games the system has built in support for a VGA...

Page 65: ...53 2 Remove the screws securing the VGA card housing 1 2 3 4 and set these aside remove the VGA card housing 5 to access the VGA card 3 Carefully remove the old VGA card from the card slot...

Page 66: ...the card with the connectors on the system then carefully insert the new VGA card into the card slot 5 Replace the VGA card housing 1 and secure it with the screws 2 3 4 5 6 Follow the instructions in...

Page 67: ...To remove the LCD panel follow the instructions below 1 Follow the instructions in Opening the computer on page 44 2 Press the two buttons at the back of DeskBook B165 to unlock the top panel below t...

Page 68: ...and options 56 3 Use a flat blade screw driver to carefully pry open the top panel 1 and lift it up 2 4 Remove the screws behind the system 1 2 and the screws below the LCD panel 3 Keep the screws in...

Page 69: ...57 5 Carefully lift up the LCD panel from the system 6 Place the LCD connector cover on top of the LCD connector 1 and screw it tightly 2 replace the top panel of the computer 3...

Page 70: ...2 Peripherals and options 58 Now you can attach the LCD panel to the optional cradle See Cradle for the LCD panel on page 43 for more information...

Page 71: ...3 Moving with your computer...

Page 72: ...This chapter gives you tips and hints on things to consider when moving around or traveling with your computer...

Page 73: ...pointing device printer external monitor and other external devices 5 Disconnect the Kensington lock if you are using one to secure the computer 6 If your DeskBook B165 comes equipped with a handle fo...

Page 74: ...can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover could damage the screen...

Page 75: ...r or mouse Traveling with the computer when you are moving within a larger distance for instance from your office building to a client s office building or traveling locally Preparing the computer Pre...

Page 76: ...nother printer Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in anot...

Page 77: ...4 Software...

Page 78: ...This chapter discusses the important system utilities bundled with your computer...

Page 79: ...ows software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make us...

Page 80: ...ger allows you to set the launch keys located above the keyboard See Launch keys on page 22 for the location of these keys You can access the Launch Manager by clicking on Start All Programs and then...

Page 81: ...Del during POST Note The screen above is for reference only Actual values may differ Navigating the BIOS Utility To enter a menu highlight the item using the keys Within a menu navigate through the BI...

Page 82: ...ty the function description will appear at the right side of the screen Caution Some parameters in the BIOS Utility screens are for advanced users only Typically you do not need to change the values i...

Page 83: ...nter again After setting the password the system automatically sets the chosen password Parameter Description Option Set Password This parameter gives you the option to set a password that will be req...

Page 84: ...er the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the User password parameter...

Page 85: ...5 Troubleshooting...

Page 86: ...problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open and service the computer by yourself Contact...

Page 87: ...ted during Windows setup into the floppy drive and press Ctrl Alt Del to restart the system This will diagnose your system and make necessary fixes Nothing appears on the screen The computer s power m...

Page 88: ...l icon on the taskbar Click on the icon and adjust the level If headphones earphones or external speakers are connected to the line out port on the computer the internal speakers automatically turn of...

Page 89: ...printer is connected to a power outlet and it is turned on Make sure the printer cable is connected securely to the computer s port and the corresponding port on the printer I want to set up my locati...

Page 90: ...so the system loads the default equipment configuration A checksum error may indicate that CMOS has become corrupt A weak battery may have caused this error Check the battery and replace if necessary...

Page 91: ...he keyboard tests Be sure no objects are resting on the keyboard Memory Test This message displays during a full memory test counting down the memory areas being tested Memory test fail If POST detect...

Page 92: ...ized service center for assistance Some problems may be solved using the BIOS Setup Utility See BIOS Utility on page 69 Secondary master hard disk fail POST detects an error in the secondary master ID...

Page 93: ...A Specifications...

Page 94: ...This appendix lists the general specifications of your computer...

Page 95: ...desktop panel or 16 SXGA LCD Intel 865G chipset with UMA VGA support with 8 MB or 16MB DDR graphic memory shared with main board Simultaneous LCD and CRT display Dual display support LCD panel support...

Page 96: ...Five USB ports 2 0 One IEEE 1394 4 pin port One S video output port One parallel port One serial port Weight and dimensions 4 23 kg 9 4 lbs 355 x 305 x 62 6 mm Environment Temperature Operating 5 C 3...

Page 97: ...85 Additional AC adapter 802 11b USB module Upgradeable VGA on daughtercard...

Page 98: ...A Specifications 86...

Page 99: ...B Notices...

Page 100: ...This appendix lists the general notices of your computer...

Page 101: ...receiver 3 Connect the device into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio television technician for help Notice shie...

Page 102: ...with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in...

Page 103: ...otal ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet d...

Page 104: ...meters Laser compliance statement The optical drive in this computer is a laser product The optical drive s classifica tion label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION VISI...

Page 105: ...feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i henhold til fabrikantens instruksjoner VARNING Explosionsfara...

Page 106: ...ed for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Apparatus Claims of U S Patent Nos 4 631 603 4 5...

Page 107: ...office 63 taking home 62 traveling internationally 64 traveling on local trips 63 turning on vii connections AC adapter vi computer v keyboard external 37 monitor 35 mouse 38 printer 39 USB 40 connect...

Page 108: ...network jack 7 usb port 7 8 power turning on vii Power management 32 printer connecting 39 troubleshooting 77 problems 75 audio 76 display 75 keyboard 77 printer 77 startup 75 Q questions setting loca...

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