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103449
UNVENTED NATURAL GAS LOG HEATER
DESA INTERNATIONAL
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Techni-
cal Service Department at 1-800-323-5190.
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA International’s Parts Department
at 1-800-972-7879 for referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-DESA LOG
(1-800-337-2564).
You can also visit DESA International’s
technical services web site at
www.desatech.com.
SPECIFICATIONS
18" Variable
24" Variable
30" Variable
Btu (Variable)
16,000/26,000
20,000/33,000
21,500/36,000
Type Gas
Natural Gas Only
Natural Gas Only Natural Gas
Only
Ignition
Piezo
Piezo
Piezo
Manifold Pressure
3.4" W.C.
3.4" W.C.
3.4" W.C.
Inlet Gas
Pressure (in. of water)
Maximum
10.5"
10.5"
10.5"
Minimum*
5"
5"
5"
Shipping Weight
32 lbs.
34 lbs.
36 lbs.
* For purpose of input adjustment
WIRING DIAGRAM
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
•
pilot will not stay lit
•
burners will produce flames and soot
•
heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
Receiver
Black
On
Off
Remote
Red
Red
White
Thermopile
Gas Control
TPTH
TH
TPTH TP