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119162-01H
28
TROUbLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1..Ember.placement
1..Ignitor. electrode. not. con-
nected.to.ignitor.cable
2..Ignitor. cable. pinched. or.
wet
3..Broken.ignitor.cable
..Bad.ignitor
5..Ignitor.electrode.positioned.
wrong
6..Ignitor.electrode.broken
7. Battery not installed, battery
power.low.or.battery.not.in-
stalled.correctly.(electronic.
ignition.models.only)
1. Gas supply turned off or
equipment. shutoff. valve.
closed
2..Control.knob.not.in.PILOT.
position
3..Control.knob.not.pressed.in.
while.in.PILOT.position
..Air. in. gas. lines. when. in-
stalled
5..Depleted.gas.supply.(pro-
pane/LP.only)
6..ODS/pilot.is.clogged
7. Gas regulator setting is not
correct
REMEDY
1..Overlap. ember. material.
1/".(see.page.19)
1..Reconnect.ignitor.cable
2..Free.ignitor.cable.if.pinched.
by. any. metal. or. tubing..
Keep.ignitor.cable.dry
3..Replace.ignitor.cable
..Replace.ignitor.
5..Replace.pilot.assembly
6..Replace.pilot.assembly
7..Install. new. alkaline. bat-
tery. in. electronic. ignitor..
Verify. battery. is. installed.
correctly
1..Turn.on.gas.supply.or.open.
equipment.shutoff.valve
2..Turn.control.knob.to.PILOT.
position
3..Press.in.control.knob.while.
in.PILOT.position
..Continue. holding. down.
control.knob..Repeat.ignit-
ing. operation. until. air. is.
removed
5..Contact. local. propane/LP.
gas.company
6..Clean.ODS/pilot.(see.
Clean-
ing and Maintenance
, page
26). or. replace. ODS/pilot.
assembly
7..Replace.gas.regulator
OBSERVED PROBLEM
Embers. won't. stay. on.
burner
When. ignitor. button. is.
pressed, there is no spark
at.ODS/pilot
When. ignitor. button. is.
pressed, there is spark at
ODS/pilot.but.no.ignition