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2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com

NOT A UPC

117536-01
Rev. B
07/05

117536 01

WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our 

standard written warranty. We make no other warranty, expressed or implied.

LIMITED LIFETIME WARRANTY - VENTED GAS LOGS

DESA warrants this product to be free from defects in materials and components of the burner system for two (2) 

years and a lifetime on logs from the date of first purchase, provided that the product has been properly installed, 

operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the 

Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to 

restore this log set to proper operating condition and an allowance for labor when provided by a DESA Authorized 

Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA who 

will provide original factory replacement parts. Failure to use original factory replacement parts voids this war-

ranty. The log set MUST be installed by a qualified installer in accordance with all local codes and instructions 

furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts 

that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by 

improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to 

repairing a defective log set will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE 

OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED 

WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING 

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) 

YEARS ON BURNER SYSTEM AND A LIFETIME ON LOGS FROM THE DATE OF FIRST PURCHASE; 

AND DESAʼS LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND 

DESA SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, 

INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of 

incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on 

damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:

Summary of Contents for Comfort Glow SYCAMORE SPLIT SMS18

Page 1: ...e WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the...

Page 2: ...tilation air must be provided Refer to the National Fuel Gas Codes ANSI Z233 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation This appliance may be installed in an aftermarket per manently loc...

Page 3: ...d and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this log set WARNING Any change to this log set or its controls can be dangerous WARNING D...

Page 4: ...stored under dusty conditions 8 Do not burn solid fuel in the replace after installing the log set Do not use this log set to cook food or burn paper or other objects 9 Do not use appliance if any par...

Page 5: ...e make sure that all of the speci cations shown are applicable before installation is attempted The replace must include a working ue and venting system with the minimum openings shown in the Figure 2...

Page 6: ...p within reach for test gauge hook up NPT tap must be upstream from log set see Figure 4 IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning...

Page 7: ...d Burner Inlet Venturi Attached to Pan Bottom Gas Connector Tube Figure 6 Connecting Gas to Appliance Adapter Fitting Burner Inlet Fitting Factory Installed 3 Check all joints from gas meter to equipm...

Page 8: ...serve the individual tongues of ame on the burner Make sure that all ports are clear and produc ing ame evenly across the burner If any ports appear blocked clear them by removing the burner manifold...

Page 9: ...P Follow the safety information column 1 If you don t smell gas go on to the next step 4 Light a match and lay it on top of the pan material about 2 from the end of the sup ply side of the pan 5 Slowl...

Page 10: ...ing please have your model and serial numbers of your appliance ready You can also visit DESA s technical services web site at www desatech com REPLACEMENT PARTS Note Use only original replacement par...

Page 11: ...2 Adjust damper wide open and or have replace and vent ing professionally cleaned and checked 3 Separate the logs to allow more ame passage 4 Removeanyforeignitemsfrom the ame pattern and or check fo...

Page 12: ...ace control valve 1 Locate and correct all leaks see Checking Gas Connec tions page 7 OBSERVED PROBLEM Log set produces a clicking tick ing noise just after burner is lit or shut off Log set produces...

Page 13: ...only 3 pine cones per box ASH BED MATERIAL VERMICULITE GA9750A Not Shown For all models Use for rebox decoration only GLOWING EMBERS GA9950A Not Shown For all models Use for rebox decoration only SIL...

Page 14: ...www desatech com 117536 01B 14 ILLUSTRATED PARTS BREAKDOWN MODELS SMS18 AND SMS24 1 8 9 10 23 13 11 17 16 15 22 21 20 3 2 4 5 6 7 12 14 18 19...

Page 15: ...1 8 901242 01 901242 01 Damper Clamp Std Assy 1 9 11209 11209 Nut 10 24 2 10 117244 01 117244 02 Log Grate 1 11 117250 01 117251 01 Front Bottom Left Log 1 12 117250 02 117251 02 Front Bottom Right L...

Page 16: ...s war ranty The log set MUST be installed by a quali ed installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in orig...

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