SWT4 User Manual v3.1
Technical Support
49
10 Technical Support
Terms and Conditions of sale
Our Conditions of Sale (ref: COND: 1/07) set out Delta-T's legal
obligations on these matters. The following paragraphs summarise
Delta T's position but reference should always be made to the exact
terms of our Conditions of Sale, which will prevail over the following
explanation.
Delta-T warrants that the goods will be free from defects arising out
of the materials used or poor workmanship for a period of twelve
months from the date of delivery.
Delta-T shall be under no liability in respect of any defect arising
from fair wear and tear, and the warranty does not cover damage
through misuse or inexpert servicing, or other circumstances
beyond their control.
If the buyer experiences problems with the goods they shall notify
Delta-T (or Delta-
T’s local distributor) as soon as they become
aware of such problem.
Delta-T may rectify the problem by replacing faulty parts free of
charge, or by repairing the goods free of charge at Delta-T's
premises in the UK during the warranty period.
If Delta-T requires that goods under warranty be returned to them
from overseas for repair, Delta-T shall not be liable for the cost of
carriage or for customs clearance in respect of such goods.
However, Delta-T requires that such returns are discussed with
them in advance and may at their discretion waive these charges.
Delta-T shall not be liable to supply products free of charge or
repair any goods where the products or goods in question have
been discontinued or have become obsolete, although Delta-T will
endeavour to remedy the buyer’s problem.
Delta-T shall not be liable to the buyer for any consequential loss,
damage or compensation whatsoever (whether caused by the
negligence of the Delta-T, their employees or distributors or
otherwise) which arise from the supply of the goods and/or
services, or their use or resale by the buyer.
Delta-T shall not be liable to the buyer by reason of any delay or
failure to perform their obligations in relation to the goods and/or
services if the delay or failure was due to any cause beyond the
Delta-
T’s reasonable control.
